Absolutely a nightmare! I am never booking with this company again. Booked the same reservation TWICE and quickly called to cancel the duplicate. Memberdeals refused to refund the second one and wa... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was simple and fast. Only questions was what happens if there is a weather hold or weather interferes. Discount was ok, the food vouchers will help.
SO easy to use! The whole process to book a car with my military discount took under 5 minutes. Everything was smooth and clear. No confusion. Won't hesitate to do this again and the discount was... Voir plus
L'entreprise a répondu
It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Coordonnées de contact
Etats-Unis
- memberdeals.com
3,7
Moyen
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This company is doing everything right!
This company is doing everything right. Because of them I am finally getting a chance to take my family to Universal for their and my first time. THANK YOU MemberDeals!!!!!
20 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate you and hope you have a excellent time at the park. Thank you and enjoy!
The hotel I selected was quoted at 128…
The hotel I selected was quoted at 128 at night but after I proceeded it was 179 per night very misleading website. Also, when I selected a different room, it said three available then when I would get to the checkout, it would say the room is no longer available. Really bad experience would not recommend using X as a first responder.
18 juin 2026
Avis spontané
Réponse de MemberDeals
We’re sorry to hear about your experience and appreciate you sharing this feedback. Hotel availability can change quickly, and room inventory may sell out in real time, which can sometimes result in different options or pricing at checkout.
Additionally, taxes and certain fees are required by law and are calculated at the final stage based on the full booking details.
We’d like the opportunity to review your booking and address your concerns. Please provide your order number or give us a call so we can look into this further and assist you directly.
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you so much and enjoy.
It was easy to use and get the tickets…
It was easy to use and get the tickets I want.
18 juin 2026
Avis spontané
Réponse de MemberDeals
Enjoy those tickets and thank you so much for reviewing us.
Poor customer service
I booked a flight through MemberDeals.com and needed to correct an incorrect travel date shortly after purchase. The experience with customer service was extremely frustrating and ultimately unresolved.
I made multiple attempts to contact support and repeatedly experienced long hold times followed by disconnected calls. In several instances, selecting the general support options did not lead to an available agent. The only way I was able to reach someone quickly was through options related to making additional purchases. Once connected, I was initially told my issue could be handled, but I was later transferred to another department and the process repeated without resolution.
At no point was I clearly informed during the booking process that cancellation or correction would be restricted in this way. Because I was unable to reach a functioning support channel to address the booking error, I ultimately had to purchase a replacement flight through another provider.
The issue was not only the inability to resolve the booking, but the lack of reliable access to customer support when assistance was needed.
I am sharing this so others are aware of the customer service experience in case they need post-booking support or changes.
16 juin 2026
Avis spontané
Réponse de MemberDeals
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.
Flight bookings through MemberDeals.com are fulfilled by our travel partner, Mondee Travel, who handles all post-booking support, including changes and corrections. We understand how frustrating it must have been to encounter difficulties reaching assistance and getting your issue resolved.
Please provide your order number, and we will escalate your case to our partner to have a manager review your situation and reach out to you directly. While changes to flights are subject to airline and fare rules, we want to ensure your concerns are properly reviewed and addressed.
We appreciate you bringing this to our attention and look forward to assisting you further.
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
I felt the bait and switch
I felt the bait and switch. the price was 20 buck less and wouldnt go through. Refreshed the page and they bumped the price!
16 juin 2026
Avis spontané
Réponse de MemberDeals
Please provide us an order number and we will look into your concern.
Awesome and so convenient plus tickets…
Awesome and so convenient plus tickets are discounted. Thanks
15 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
It’s not clear until after purchase…
It’s not clear until after purchase that the ticket has to be used by the same person
14 juin 2026
Avis spontané
Réponse de MemberDeals
Ticket usage requirements can vary depending on the specific product and provider. In some cases, tickets may be non-transferable and required to be used by the original guest, which may not always be fully clear until after purchase.
If you could please provide your order number, we’d be happy to review the details of your booking and confirm the applicable terms.
We look forward to assisting you further.
Definitely got up charged by hundreds…
Definitely got up charged by hundreds of dollars more than going through direct to the company. 1 out of 10 DO NOT RECOMMEND. They also have no way of giving you a better deal once you've already purchased it and then they still charge you a cancellation fee.
14 juin 2026
Avis spontané
Réponse de MemberDeals
Pricing for travel products can vary based on availability, timing, and supplier rates at the time of booking. We understand how frustrating it can feel to see differences when comparing options after purchase.
Additionally, changes or cancellations are subject to the terms and conditions set at the time of booking, which may include applicable fees. That said, we’d be happy to review your reservation in more detail.
Please provide your order number, and our team will take a closer look to ensure everything was processed correctly and see what options may be available.
booking popcess was clear & easy
booking popcess was clear & easy. nothing extraordinary.
14 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the feedback. Thank you and enjoy.
Réponse de MemberDeals
We appreciate the feedback. Thank you and enjoy.
Great discounts!
13 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the feedback. Thank you and enjoy.
The website couldn't process my…
The website couldn't process my payment, so I had to use the cumbersome PayPal method.
12 juin 2026
Avis spontané
Réponse de MemberDeals
Thank you for your feedback, and we’re sorry to hear about the difficulty you experienced during checkout.
Payment processing can occasionally vary depending on the payment method or system response at the time. We understand that having to switch to PayPal may not have been the most convenient option.
Please feel free to call us so we can assist you directly and help ensure a smoother experience moving forward. Our team will be happy to review what happened and address any concerns.
We appreciate your feedback and look forward to assisting you.
Quick and painless
The process wasn't only very easy but he prices was better.
12 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Unable to use a T-Mobile Promotional…
Unable to use a T-Mobile Promotional Credit Card on the Freakin T Mobile app. Really!!!
11 juin 2026
Avis spontané
Réponse de MemberDeals
We understand how frustrating it can be when a payment method, such as a promotional credit card, is not accepted as expected during checkout. In some cases, certain payment types may have restrictions depending on the platform or provider.
Please give us a call so we can look into this further with you and assist in finding a solution. Our team will be happy to help clarify what options are available.
We appreciate you bringing this to our attention and look forward to assisting you.
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Warning: AAA MemberDeals Was More Expensive Than Buying Direct
I purchased Dollywood tickets through AAA MemberDeals because I assumed AAA members were getting a discounted rate. After purchasing, I discovered the exact same tickets were nearly $50 cheaper directly through Dollywood.
What disappointed me most was spending over an hour on the phone with customer service only to be told nothing could be done. No adjustment, no accommodation, and no concern that a member paid more through AAA than through the attraction itself.
My advice: always compare AAA MemberDeals prices with the vendor's website before purchasing. Don't assume a AAA deal is the best deal.
Very disappointing experience and not what I expected from a company that promotes member savings.
11 juin 2026
Avis spontané
Réponse de MemberDeals
We understand how disappointing it can be to find a price difference after purchase. Pricing for tickets can vary based on timing, availability, and supplier rates, and in some cases, direct suppliers may run promotions that differ from third-party offerings.
We also apologize for any frustration caused during your interaction with customer service. While adjustments are subject to the terms and conditions at the time of booking, we always want to ensure your concerns are properly reviewed.
Please feel free to call us or provide your order number, and we would be happy to take a closer look at your purchase and compare pricing details to see what options may be available.
We appreciate your feedback and hope to have the opportunity to assist you again.
Site was easy and worked well
11 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
Searching for the best accommodations…
Searching for the best accommodations in the historic district of Savannah, GA, was so easy. The prices were great, and checkout was a breeze.
10 juin 2026
Avis spontané
Réponse de MemberDeals
We appreciate the awesome feedback. Thank you and enjoy.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.