Been using memocasino for a while now and they do pay out big wins once you have passed the checks needed, only issue is that they take there time if it says 24hr to process it will be 24hr but they h... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Scatter bonus activated then froze. Unable to complete game. 9th day and still no luck. Ignored for ladt 3 days. What memo fails to remember is we are customers abd customer service is paramount.... Voir plus
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After seeing the reviews i was sceptical on using the casino, I spoke to Magnus on live chat and he was very helpful. I deposited £25 on Friday, and withdrew £600 on Saturday, the money was in my acco... Voir plus
L'entreprise a répondu
Ive been using memo now for about a year, slots are good, site is easy to use my only gripe is the slow payouts. Compared to bet365 and williamhills which is almost straight away this can take a few d... Voir plus
L'entreprise a répondu
4,0
Bien
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had a small issue this evening and…
I had a small issue this evening and Diego helped me resolve it straight away he was kind and very nice x
30 avril 2025
Avis spontané
Réponse de Memocasino
Hi there, Michelle!
Thank you for sharing your wonderful experience with us! We’re so happy to hear that you had a great visit. Your support and positive feedback inspire us to keep delivering excellent service. We look forward to welcoming you back soon!
Best regards,
MemoCasino Team
After seeing the reviews i was…
After seeing the reviews i was sceptical on using the casino, I spoke to Magnus on live chat and he was very helpful. I deposited £25 on Friday, and withdrew £600 on Saturday, the money was in my account in less than 48 hours. The only negative is the conversion rate isn't the best so i lost out on £10 on the withdraw which i am not bothered in the slightest about. I would highly recommend.
28 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Harry!
Thank you for sharing your experience with us! It truly means a lot to hear that you had a great visit. Your support inspires us to keep delivering outstanding service every day. We cannot wait to welcome you back soon!
Best regards,
MemoCasino Team
Réponse de Memocasino
Hello, Laura!
We sincerely appreciate you taking the time to share your experience! Knowing that you had a great visit brings us tremendous joy. Your encouragement motivates us to continue offering top-quality service. We look forward to seeing you again very soon!
Best regards,
MemoCasino Team
Great Casino
Great range of games, friendly and helpful customer service and good withdrawal times. Great casino!
22 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Sarah!
Thank you for your kind feedback. Knowing that you had a great time brings us so much joy. Your support encourages us to keep delivering exceptional service. We can’t wait to welcome you back!
Best regards,
MemoCasino Team
What an amazing support service that’s…
What an amazing support service that’s available. Louie is by far the most helpful support staff I’ve ever dealt with. He is easy to talk to, happy to help with anything and enjoys a laugh late at night. He also is empathetic to the customers feelings, in particular how saddened I am that the Pope has gone to meet his maker. What a great guy!
22 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Zoe!
Thank you for sharing your wonderful experience with us! We’re thrilled to know you had a great visit. Your support and feedback inspire us to keep delivering exceptional service. We’re looking forward to your next visit!
Best regards,
MemoCasino Team
Was great to play good selection of…
Was great to play good selection of games , support very helpful too
21 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Owen!
We truly appreciate you taking the time to share your experience with us. It means the world to know you had such a positive visit. Your support motivates us to continue offering top-quality service. We can’t wait to welcome you back soon!
Best regards,
MemoCasino Team
Worst online casino ever keep losing…
Worst online casino ever keep losing all time
19 avril 2025
Avis spontané
Réponse de Memocasino
Hello!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform on our site are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards
MemoCasino Team
Great service and very quick to resolve…
Great service and very quick to resolve any issues
18 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Rob!
We’re so grateful for your feedback! It’s wonderful to know you had a great time with us. Your support drives us to keep improving and providing the best service possible. We look forward to your next visit!
Best regards,
MemoCasino Team
Réponse de Memocasino
Hello, Sarah!
Thank you for taking the time to share your experience! It means so much to us to know you had a great visit. Your support and encouragement drive us to continue providing outstanding service. We look forward to serving you again soon!
Best regards,
MemoCasino Team
worst casino website with many stupid…
worst casino website with many stupid terms and conditions
first limit minimum 100£ to withdraw and have to win some amount money very complicated system. Next if you luck and you win and finally you want withdraw money they will ask lots documents ID proof, bank statements, other details your drive license what other casino don’t ask they just check your credit history and job done. Memocasino will do everything do not let you withdraw money they will say we need because term and condition bla bla bla.
All customers chat will say how we can help you, but if they see your situation complicated they just switch off and pass to other colleagues and you circle with your problems. Very not professional. and finally can’t believed when finally you lucky and they let you withdraw money they will use bank or way how to charge you some fees for this withdrawal nearly 10£ for 180£. No excuse no sorry they say this is normal process with term and condition. Very disappointing not professional and complicated casino web. don’t trust and avoid if you don’t want loos all your money.
15 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Raimondas!
We’re sorry that your experience on our website didn’t meet your expectations.
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification.
As soon as the verification of your account was complete, your withdrawal was processed.
The minimum withdrawal amount is specified in our rules, and we are sorry that it did not exceed your expectations.
As outlined in Clause 7.11 of our Withdrawal Terms, you acknowledge that bank transfer withdrawals may, in exceptional cases, incur additional charges imposed by intermediary banks. These charges are beyond the control of The Casino.
By registering on our website, you acknowledge that you have read and accepted our Terms and Conditions.
While we regret that the verification process has caused you frustration, please understand that we operate in accordance with our established rules and regulations, which we strive to uphold consistently.
Best regards,
MemoCasino Team
Great site...lots of bonuses fast…
Great site...lots of bonuses fast payments and good customer service
15 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Emma!
We truly appreciate you taking a moment to share your experience with us! It means a lot to know you had a great visit. Your support and kind words inspire us to keep delivering excellent service. We can’t wait to welcome you back again soon!
Best regards,
MemoCasino Team
Réponse de Memocasino
Hello, Laura!
We truly appreciate you taking the time to share your experience! It’s so rewarding to hear that you had an enjoyable visit. Your support inspires us to keep delivering the best service possible. We can’t wait to welcome you back soon!
Best regards,
MemoCasino Team
Good guidance from Nora
Good guidance from. NORA, ON Memocasio, carefully understood my issue, hopefully,( tehnical "problems.. Delays"... It will be sort it) Operator Nora.... did a. Good job, happy owth the service! 5 stars!
13 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Love Alinutza!
Thank you for your thoughtful feedback! Knowing that you had a great experience means a lot to us. Your encouragement motivates us to maintain our high standards, and we’re excited to have you back with us again in the near future!
Best regards,
MemoCasino Team
Rigged games
Any time after a large withdrawal or win the “random” games like mines or chicken etc issue loss after loss at first hit
11 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Paul!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform on our site are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
MemoCasino Team
Have some issues but hopefully have…
Have some issues but hopefully have then sorted now
9 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Jenny!
Thank you for taking the time to share your experience! It means so much to us to know you had a great visit. Your support and encouragement drive us to continue providing outstanding service. We look forward to serving you again soon!
Best regards,
MemoCasino Team
Very good site easy to use good service
Very good site easy to use good service
9 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Joe!
We truly appreciate you sharing your experience with us. It’s wonderful to hear that you had a great time. Your kind support motivates us to keep striving for excellence. We look forward to having you back again soon!
Best regards,
MemoCasino Team
Very helpful regarding my issue
9 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Rio!
Thank you for taking the time to share your experience! It means so much to us to know you had a good visit. Your support and encouragement drive us to continue providing outstanding service. We look forward to serving you again soon!
Best regards,
MemoCasino Team
I really like this casino it gives you…
I really like this casino it gives you loyalty free spins and the online staff are really friendly quick response all the time
8 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Nasir!
Thank you for your thoughtful feedback! We're so glad to know you had a positive visit. Your encouragement means a lot and pushes us to continue delivering top-quality service. We can’t wait to serve you again soon!
Best regards,
MemoCasino Team
Rhea was very helpful and quick in…
Rhea was very helpful and quick in responding to my questions. I really like her and I would like to speak again with her if I will need some help from the Platform .
7 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Daniel!
We’re grateful you took the time to share your experience. It’s always rewarding to hear when our guests enjoy their visit. Your support inspires us to keep improving every day. We look forward to welcoming you again soon!
Best regards,
MemoCasino Team
Good
Good, fair and honest casino. Easy to resolve issues and no messing around with withdrawals.
7 avril 2025
Avis spontané
Réponse de Memocasino
Hello, Josh!
Thank you for leaving such a kind review. Knowing you had a great experience means the world to us. Your continued support encourages us to go above and beyond. We hope to see you again very soon!
Best regards,
MemoCasino Team
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