The artist did an amazing restorative job on a portrait that was ruined by water. This now looks better than the original. A big Thank You.
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Such quick service. Had to make one adjustment which was done on a holiday, Memorial Day, which completely surprised me. Great variety of packages as well.
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They did a beautiful job restoring a photo my grandfather took many years ago. He won awards as an amateur photographer, and my sister had gotten a print made from a slide and sent it to me. Like an... Voir plus
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The photo restoration was magnificent ! The final photo was beautiful - a perfect restoration of a 1900's picture which had a large crack and had several very small pieces which I had taped together b... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
MemoryCherish is the #1 photo restoration studio nationwide. We create stunning masterpieces out of your old photos that allow you to cherish & relive your memories for generations to come. You’ll be amazed at how great your memories will look on your wall after we work our magic!
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4,7
Excellent
439 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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EXCELLENT JOB
I was so surprised to see how well the photo of me and my Dad that was taken in the year 1962 was made so clear and perfect. Excellent job!
15 avril 2025
Avis spontané
Réponse de MemoryCherish
Thank you so much for your kind words, Yvonne! We're thrilled to hear that the restoration of your photo from 1962 brought such joy.
It's always an honor to help preserve cherished memories like the one of you and your dad.
We’re grateful you trusted us with it!
Dreadful work
Dreadful. I chose a head artist to help with an old picture for my mother.
The pictures we got back were comical. It looks like my son did it. I am white British and in the picture I look asian. The colour pallet is completely off. I think the artist and I use the word very lightly was not having a good day. Total waste of money, unless you wish to change the origins of who you are. Looks comical and I hope my mother thinks it's funny that we all look Asian.
15 avril 2025
Avis spontané
Réponse de MemoryCherish
We’re truly sorry to hear you were disappointed with the restoration and that it didn’t meet your expectations. Your photo was especially faded, and many of the facial features were barely visible, which are the most crucial elements in any restoration. Our artist worked carefully to bring out as much detail as possible, but when the original is heavily worn, some interpretation is often required to rebuild missing features and tones.
We offered free revisions to make adjustments based on your feedback, but we completely respect that you chose not to proceed. As per your request, we also refunded you for the prints.
We know how important these photos are, and we’re always committed to doing our best to restore and preserve them with care. If there's ever anything we can do to make things right, we're here to help.
So happy with the final picture that I…
So happy with the final picture that I submitted. It was beyond repair and somehow you made it like new. Thanks so much! I will definitely use you again for any future restorations.
10 avril 2025
Avis spontané
Réponse de MemoryCherish
Thank you so much for your kind words, Catherine! We're thrilled to hear that you’re happy with the restored photo, it means a lot to us. It’s always an honor to bring precious memories back to life. We’ll be here whenever you need us again!
Precious family photos restored!
I was heartbroken when some of our precious family photos sustained water damage. I am thrilled with the work that Memory Cherish did to restore the photos to their original state. Thank you!
8 avril 2025
Avis spontané
Revisions
When I reached out for revisions I was promptly helped and they turned out amazing.
14 mars 2025
Avis spontané
Réponse de MemoryCherish
Thank you for your kind words, Elizabeth! We're so glad we could assist with your revisions and that you loved the final results. If you ever need anything else, we're always happy to help!
My photo had faded over the years
My photo had faded over the years. It was an original and my only copy. I was skeptical, but the restoration was amazing. We were very much surprised and pleased. I would definitely use Memory Cherish again for any future restoration needs.
5 mars 2025
Avis spontané
Réponse de MemoryCherish
Hi Rita,
Thank you so much for your kind words! We're so glad to hear that you were pleased with the restoration of your cherished photo. It’s always a privilege to help preserve such special memories.
Your feedback means a lot to us, and we look forward to assisting you with any future restoration needs. If you ever need anything, please don’t hesitate to reach out.
Thanks again for choosing MemoryCherish!
Warm regards
Memory Cherish team did an exceptional…
Memory Cherish team did an exceptional job with pictures of my mom and dad. My mom passed away a few months ago. I wanted to make a collage of pictures my dad, but most of the pictures were faded and or damaged. The memory cherish team reconstructed each picture beautifully there where beyond my expectations.
3 mars 2025
Avis spontané
Réponse de MemoryCherish
Thank you so much for your heartfelt review, Ivys. We are truly honored to have helped restore these precious memories of your mom and dad. Knowing that our work exceeded your expectations means the world to us. Wishing you and your family comfort and joy as you cherish these beautiful moments. We're always here if you ever need anything!
Great communication and very prompt…
Great communication and very prompt service.
26 février 2025
Avis spontané
Réponse de MemoryCherish
Thank you for your kind words, Judy! We're so glad you had a great experience with our communication and service. If you ever need anything else, we’re always here to help!
Memory Cherish has made my Mother the…
Memory Cherish has made my Mother the happiest she has been in 40 years.
After the loss of my brother who passed away at the age of 32, Memory Chrish has brought him back to life by restoring the youngest photo she has of him as a child to perfect pristine condition.
Thanks to Memory Cherish, she can now re-cherish this photo of him after our terrible loss, where he is happy with his two older brothers. Big thanks to the artist who has done a tremendous job of giving my mother her baby back. She cried in happiness to be given back a piece of her son. She "cannot believe how amazing that photo is". Thank you to the artist and all the amazing team at Memory Cherish. Words can barely express the new lease of life which my mother has. Thank you.
Thank you so much.
25 février 2025
Avis spontané
Réponse de MemoryCherish
Jade, your words truly mean the world to us!
We are deeply honored to have been able to restore such a precious memory of your brother and bring comfort to your mother during such a difficult time. Knowing that this restored photo has given her a renewed sense of joy and connection means everything to our team.
We will be sure to pass your kind words along to our artists, who pour their hearts into every restoration. Thank you for trusting MemoryCherish with such an important piece of your family’s history. Sending love and warmth to you and your family.
Review by a Very Disappointed Customer
I wanted to improve pictures taken in the 1920s and 1930s. Memory Cherish advertised they could do that for a very reasonable amount, $38 per photo, if I recall the amount correctly. Ultimately, they charged me almost $100 per photo. Had the product been good, I would not have minded their running up the cost. But the pictures weren't even as good as I could do with my HP printer. Such a disappointment! And they refused to provide an address where I could return them. Also they refused to provide a link to rate them. It's not surprising they tout a 5.0, as no one unhappy with their work can submit a review to them. I hope potential customers read this review before spending money on Memory Cherish's work. It's not worth it.
3 février 2025
Avis spontané
The communication and response were…
The communication and response were excellent. I feel communication is the key to success.
14 février 2025
Avis spontané
Réponse de MemoryCherish
Thank you for your kind words, Patti! We believe clear communication is key, especially when it comes to restoring precious photos.
We're so glad you had a great experience, and we’re always here if you need anything in the future!
they do amazing work
they do amazing work. not only do they produce the very best, they are so helpful and go out of their way to make sure you are happy and satisfied with their work. i am super impressed❤️
10 février 2025
Avis spontané
Réponse de MemoryCherish
Thank you so much, Maryam! Your kind words mean the world to us. We’re so happy to hear that you’re impressed with our work and that we could make your experience a great one. Your satisfaction is our top priority, and we’re always here to help in any way we can. Thank you for trusting us with your precious memories!
AMAZING!!!! I'm blown away!
I am blown away at the restoration of a family portrait I sent to them! It was severely smoke damaged from 24 years of smoking in the house. The picture didn't have glass over it in the frame and I guess I never paid attention. Now it's beautiful and looks like the day it was taken. Thank you memory cherish!
4 février 2025
Avis spontané
Réponse de MemoryCherish
Thank you for sharing your experience, Laura! We're so glad we could restore your family portrait and bring it back to its original beauty.
It’s always an honor to preserve such meaningful memories.
If you ever need anything else, we’re here for you!
Was hoping to get a blurry pic restored…
Was hoping to get a blurry pic restored as they advertised. I got a larger colored blurry photo. I after paying about $180.00 I am very disappointed. I actually did better with a $5 app on my iPhone. I gave it a couple stars as they were fast with the product.
15 décembre 2024
Avis spontané
Réponse de MemoryCherish
Thank you for your feedback, Michael. We're sorry to hear that you were disappointed with your restoration. We strive to provide high-quality work and value your input. Please note that we sent the physical photos after receiving your approval on the digital copy, which led us to believe you were satisfied with the results.
We understand your concerns and would be happy to discuss them further to see how we might address any issues. Please feel free to reach out to our customer service team so we can work towards a solution. Thank you for taking the time to share your experience.
Horrible experience
Horrible experience. Weeks after placing my order and not receiving my photos, the support team could only say they were shipped and still in route - keep waiting. 3 weeks after order and order is still "stuck in route" 🙄.Filed a dispute with Credit card and received my payment back and moved on. Look around, there's plenty of options before wasting time with these oeople
17 janvier 2025
Avis spontané
Réponse de MemoryCherish
Hello Rob,
We’re very sorry to hear about your disappointing experience, and we truly regret that we couldn’t meet your expectations. Unfortunately, due to severe weather conditions affecting multiple states, our carriers experienced delays that were beyond our control, which impacted the delivery timeline of your order.
We completely understand your frustration and disappointment, and we wish we could have resolved this situation sooner for you. Please know that we’re continuously working to improve communication during unforeseen circumstances like these.
Your feedback is valuable, and we’re committed to ensuring a better experience for all our customers in the future. Should you ever reconsider giving us another opportunity, we’d love the chance to make things right.
The quality of work declined…
The quality of work declined significantly after I placed multiple restoration orders. Since their communication options are limited, I reached out via email. Unfortunately, my request for a refund was denied. Their website is cumbersome and not user-friendly, which only adds to the frustration. It’s extremely disheartening that a company lacks a more accessible website and better communication options. While I gave them one star because the work I did receive was of good quality, I cannot, in good conscience, recommend this website.
The quality of work declined significantly after I placed multiple restoration orders. Since their communication options are limited, I reached out via email. Unfortunately, my request for a refund was denied. Their website is cumbersome and not user-friendly, which only adds to the frustration. It’s extremely disheartening that a company lacks a more accessible website and better communication options. While I gave them one star because the work I did receive was of good quality, I cannot, in good conscience, recommend this website.
1 décembre 2024
Avis spontané
Absolutely fantastic company
Absolutely fantastic company. I previously had two pictures colorized by another company and they looked totally fake. I subsequently sent these two pictures to Memory Cherish and they look absolutely fantastic. It’s as if the original pictures were taken in color. I cannot give a higher rating to this company. They do excellent work. If you want to colorize a picture, don’t go to any other company. These are the experts.
2 janvier 2025
Avis spontané
Réponse de MemoryCherish
Dear Phil,
Thank you so much for your kind words and glowing review! We’re thrilled to hear that you’re happy with the results of your photo colorizations. It means the world to us that our work met your expectations and brought your cherished memories to life in vivid color.
We pride ourselves on delivering authentic and high-quality restorations, and it’s incredibly rewarding to know we could provide you with the results you were looking for. Your feedback reinforces our commitment to excellence and inspires us to continue offering the best possible service to all of our customers.
Thank you for trusting MemoryCherish with your precious photos. If you have any more memories you’d like us to restore, we’ll be honored to help.
Warm regards,
Wonderful company!!
I can't say enough how pleased I am with the whole process of having my precious Mother's childhood picture restored by MemoryCherish! They did an absolutely beautiful job!! They were professional, friendly, & so thoughtful to keep me updated on their progress. Very fast service too. Also; I mistakenly processed the same order twice. I contacted them & my error was quickly (within minutes) corrected & refunded. I will definitely be using this fabulous company again (& again!!). ♥️
24 décembre 2024
Avis spontané
Réponse de MemoryCherish
Hi Julie,
Thank you so much for your kind words and glowing review! We're thrilled to hear how pleased you are with your Mother's childhood picture restoration. It means the world to us to know that we could bring such a cherished memory back to life for you.
Our team takes pride in delivering professional, thoughtful, and timely service, and we're so glad you felt cared for throughout the process. Mistakes can happen, and we're happy we could resolve your duplicate order quickly and smoothly for you.
We can't wait to help you with future restorations and continue to bring your precious memories back to life. Thank you for trusting us and for being such an amazing customer!
Warm regards,
Family memories brought back to life
I was looking to do something special for my mother for Christmas this year. I discovered your website via Google as I was interested in restoring two old black-and-white photos of my deceased grandparents from the World War II era. The final photos were exactly what I was hoping for, bringing vibrant color and detail, to my precious family memories. My mother will be very pleased! Throughout the process Natalie, Carolyn and everyone else were very helpful and polite. The website was easy to navigate and my orders arrived in perfect condition. Thank you and wish you all a Merry Christmas!
13 décembre 2024
Avis spontané
Réponse de MemoryCherish
Dear Farrell,
Thank you so much for your thoughtful and heartwarming review! We are truly honored to have played a part in preserving your precious family memories and creating a meaningful gift for your mother this Christmas. Restoring such significant photographs from the World War II era is a privilege, and we’re thrilled to hear that the vibrant colors and details met your expectations.
We’ll be sure to pass along your kind words to Natalie, Carolyn, and the rest of our team—they’ll be delighted to know they made your experience even better. It’s wonderful to hear that you found our website easy to use and that your order arrived perfectly.
We wish you and your family a Merry Christmas filled with love, joy, and cherished moments!
Warm regards,
Not only did they do a fantastic job…
Not only did they do a fantastic job restoring a cherished family photo, but the customer service was above and beyond! I highly recommend Memory Cherish!
4 décembre 2024
Avis spontané
Réponse de MemoryCherish
Thank you so much for your kind words and recommendation, Joe! We’re thrilled to hear that you loved the restoration and had a great experience with our customer service. It’s always our goal to go above and beyond for our customers, especially when it comes to preserving cherished memories.
Thank you for trusting MemoryCherish, we’re honored to have been a part of your journey!
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