Meraboiler Avis 

We got a boiler installed from them pre-Covid.
Due to the lockdown etc took a Homecare contract with another company who pointed out some mistakes and misses at the time of installation.

Have been querying with MB for the past 1 year now - made several phone calls/sent emails/whatsapp messages to the owner but no concrete response till date.
A COMPANY THAT I WONT RECOMMEND ( they'll sell and install but after that seem to disappear ).

Don't make the mistake to use this dodgy company. They wont provide any after service, a new boiler which they installed last year broke down and they wont come to fix it, even so its under warranty. After several calls telling me that someone will call back to arrange a visit no one calls. Stay away from this company.

Thank you for quick response and solving the issue

Good service & they installed my boiler in one day. The team who came to instal the boiler were very supportive and friendly. Office staff is always ready to talk and assist for any queries. 5 star and would recommend

My boiler suddenly stopped working and in less than 24 hours I had a new one. Meraboiler were super quick and reliable and I would recommend them to anyone

I didn't wanted to write this review and complained by calling 5-6 times but no resolution. They are only good with selling but no post sales support. So I dont recommend anyone to hire them.

1 year before I have purchased brand new boiler and fitting. Engineer came long way to installed, but in 1 day time there was problem in heating of radiator , so I called them multiple times and nobody came to fix. At last I had to hire local gas engineer by paying them extra,

Now after 1 year, they are calling me to buy boiler service contract. So I have reminded them past experience and compliant about it. Also I have proposed, that I can buy your service plan but firstly you will have to provide 1 service as complementary to compensate. Now these guys are not responding to my call, as usual.

Financial Service Ombudsman rules to stop companies like MERA Boilers to avoid their debts. Long overdue....

The practice known as ‘phoenixing’ when a firm winds up and an individual connected with it re-opens under a new guise to avoid the liabilities of the old business. Typically, directors or senior staff owe significant sums and/or have engaged in misconduct, but reappear with their new firm doing the same business.

Mera Boilers are in 'LIQUIDATION' when asked to return our £2000 when we cancelled. But they are still TRADING for everything else.
This company gives small businesses a bad reputation. BEWARE of losing your money.

EX-EMPLOYEE - DO NOT USE THIS COMPANY

So 2 months on, and I am still waiting for outstanding pay, payslips, P45 and P60!

I have had every lie and excuse, emails ignored and despite 2 payroll runs since I left the company, I still haven’t been given a date when I’m going to get my money or documents.

The best I’ve had is them trying to negotiate a lower amount, which is far from acceptable, and promised my documents by yesterday, which, surprise, I did not receive!

Again, showing they don’t care that what they are doing is ILLEGAL! I have witnessed staff and customers being treated like this and now I am subject to the same treatment.

They just ignore the problems they create rather than solve them, which is how they operate their company.

This company will always be a sham until they learn how to treat people, not just pretend to be nice when they want your money, or something from you.

Arranged for a power flush and a magnetic filter to be fitted. The team came on the day and began doing the flush but did not attend each radiator. They were not made aware they were to fit the filter so over an hour was wasted trying to sort this with the office. The filter was then fitted in a way that it was impossible to open without cutting a hole in the celling. There was no quality control or checks to make sure the system was working as it should and then when I called the office to complain about this I was told, it was done properly and there was no issue. The person was very rude and acted like they knew exactly what and how the work was done at my property.
The communication from the company is poor and even the engineers say they company is poor.
I will never use them again and will always discourage others

This company is run by a conman under disguise of his wife. Be prepared to lose your money with these people. Don’t be fooled by ads on Asian TV and radio stations. Happy to provide evidence to prove that these are bogus and fraudulent people.

I would like to alert everyone to be very cautious about dealing with Meraboiler. My experience with them for the past tree years has been terrible. I wished I had never dealt with them. From now onwards I am going to deal with Vaillant directly.

Do not use this company - after sales is poor - they left my mother with no heating and promised to call back several times and never did. When I called the lady was rude and aggressive - STAY AWAY - I have had to fix the issue myself.

I just had a new Valiant boiler fitted from the start to finish there service was excellent with no issues I highly recommend this company to anyone getting a new Boiler as the people know the product you want and where to install the boiler in the property.

It was a chilled winter evening and suddenly the radiators went cold…to our horror, the perfectly serviced heating system appeared to have failed. I called Meraboiler emergency number at 10 pm in the night and I was so pleasantly surprised that I had a friendly and knowledgeable person support me through the troubleshooting process. The team then followed up the next day and prioritised an engineer to come over and get my home heating sorted so that my young family did not have to deal with the winter chill in our home…I sincerely thank the Meraboiler team for their professionalism and timely support…

I am very happy with your emergency service.
Thanks

I am very pleased with the service and quality of work.

The engineer Raman was excellent.

The installed my new boiler within a day.

The staff was very friendly. I would recommend this company.

5* Compnay , I’m very happy with service and as promised to replace my boiler in 5 to 7 working days that has been managed to do. I had courtesy call on day and also on following day to make sure I’m happy with boiler and working on order.
Kalpesh

Following a lot of to and fro, the company finally responded to my query. The service plan is now in place but I am still sceptical. I am happy to update the review once I have had the first service.

Great work done by team

100% highly recommend