Merry People Avis 

298
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Bit of a strange one. Absolutely loved the boots. Fantastic quality and style. Sadly, and no fault of the product, I couldn't make them work. Very responsive customer services. Suggested s... Voir plus

Noté 2 sur 5 étoiles

A mediocre boot for a premium cost! I wouldn’t be purchasing these boots again, although they have a 1 year warranty and are quickly replaced I’m currently on my 5th pair in the last 6 months! Fo... Voir plus

Noté 5 sur 5 étoiles

My Bobbi boots developed a small split between the sole and upper and Merry People customer service were awesome. They arranged to issue a replacement pair of boots within 24 hours, took details of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Merry People boots are my absolute favourites ! They are so comfy and practical and warm and they look great. I wear them on my dog walks down the beach after the rain and long walks through the bu... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

Founded in 2014, Merry People is a gumboot and rainwear brand. At Merry People we think about gumboots a little differently, bringing modern design and versatility to the classic waterproof boot. We believe the gumboot is the most practical everyday footwear item you can have! With an extensive colourful range spanning across ankle, mid-calf and tall boots, our wellies are designed to inspire merriment and happiness in those who wear them.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,2

Tous les avis

(298)

105 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great Boots, Great Team!

I LOVE these boots and I LOVE the people behind the business! They have the best customer support I've experienced. I had a couple of issues with my boots and they have always responded really quickly and were never hesitant about sending out a new pair to make sure I had the comfortable boots I was after.

19 juillet 2025
Avis spontané
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Réponse de Merry People

Thank you so much, this made our day! 💛
We’re so glad you’re loving your boots and feeling the Merry People love behind the scenes too. Enjoy and have a merry day!

Noté 1 sur 5 étoiles

Colour change…

I have purchased the ankle boots in betroot colour almost 3 years ago. I was happy with them until couple of weeks ago when I took them out to wear and they have completely changed colour to a weird yellowish brown. I have contacted the seller who just said its wear and tear. Would not spend so much money on boots thay don't last again and will not be recommending to other people.

12 juillet 2025
Avis spontané
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Réponse de Merry People

Thanks for sharing your experience Jitka. We’re sorry to hear about the colour change in your boots. While our boots are made to last and designed for durability, rubber is a natural material, and factors like the type and frequency of wear, UV exposure, and heat can affect its condition and appearance over time.

As the pair is almost 3 years old, it’s unfortunately outside our 12-month warranty period, but we always want people to have a great experience with our products. If you’d like to chat further, please feel free to reach out to us directly.

Noté 1 sur 5 étoiles

Beware of returns

Sizing is all wrong. I took the online sizing option and ordered recommended size. When they arrived, which was fast, the size was too big as a 6. I am a 5 and rarely wear a six other than Ariat boots. Returned boots 2 days later using the return process, which tried to make me exchange and not return for a refund. Label supplied but I had to pay - so beware returns are not free

4 juillet 2025
Avis spontané
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Réponse de Merry People

Thanks so much for your feedback, Julie. We’re really sorry to hear the sizing didn’t work out and appreciate you giving Merry People a try.

Our sizing tool is designed to guide based on general measurements and fit preferences, but we understand it doesn’t always get it spot on. We’re always happy to help with fit advice directly if you ever want to reach out!

Just to clarify and confirm that our returns are free for UK customers: when you go through our returns portal, you’re prompted to choose either an exchange or a refund, and the system automatically generates a pre-paid return label regardless of which option you select. If that wasn’t your experience, we’d love the chance to look into it for you, so don't hesitate to reach out to us at support.uk@merrypeople.com.

Thanks again for your review, and we hope we get another chance to get it right in future!

Noté 5 sur 5 étoiles

Love the boots and great customer service

Love the boots, wellies and sandals !! Very comfy and colours are great, however what really makes this company stand out is their customer service.
Unfortunately, one delivery was stolen but April, replied fast, took ownership and kept me informed all the way through me being sent a new pair!
Yes they may not be the cheapest, but they are great quality and you can actually talk to a person who cares if things don’t go to plan!

3 juillet 2025
Avis spontané
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Réponse de Merry People

Thank you so much for the kind words Beatrice! We’re so happy to hear you’re loving your boots, wellies and sandals, and we’ll be sure to pass your shoutout on to April 💫 We're very lucky to have her on the team!

We know things can sometimes go awry, so we’re always here to help make things right. Really appreciate your support and trust in us ☺️

Noté 5 sur 5 étoiles

Great customer service

My wife loves her Merry Boots. Wears them at every opportunity. So Very disappointed when on Tuesday she noticed the right boot had a crack on the top, near the toes. She’d only had the 9 months so very surprised. Emailed Merry People Tuesday afternoon. Received a reply within an hour. Today she received a brand new replacement pair. This time she purchased the cleaning kit so will use that and look after them properly this time. Excellent service.

27 juin 2025
Avis spontané
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Réponse de Merry People

Thanks so much for the lovely feedback Mark. We’re thrilled we could turn things around quickly and get your wife back in her boots! Great call on the cleaning kit too, it really helps extend the life of the natural rubber 🌱 We appreciate your support and have a great day!

Noté 5 sur 5 étoiles

I absolutely love the colour of my…

I absolutely love the colour of my boots. They would have to be my most favourite colour of all the boots I have had. (and I have had a few)
The delivery was super quick.
They are super comfy and I couldn't wait to get out in them.

10 juin 2025
Avis spontané
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Réponse de Merry People

What a fantastic review, thanks so much for the kind words! We’re so happy you love the colour, and it's great to hear that they’ve taken top spot in your boot collection! Thanks again and have an amazing day!

Noté 5 sur 5 étoiles

Love the colour options and the boots…

Edited*
The follow up service from Merry People Boots since leaving my review has been nothing short of exemplary.
Couldn’t be happier with the service and highly recommend this company for their openness and transparency and willingness to resolve any issues. Thank you so much!

Original review - Love the colour options and the boots are very comfortable. Unfortunately they didn’t last well as the sole came apart from the boot. Tried to glue back up but didn’t last. I’d only worn them a dozen or so times and just in wet grass in my yard while gardening so not heavy duty wear at all. As I didn’t wear them often they were outside of warranty timeframe so couldn’t do anything about it. Personally I don’t believe they were worth the money.

22 juin 2025
Avis spontané
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Réponse de Merry People

Thanks so much for your feedback, Melissa. We’re really sorry to hear this was your experience. It absolutely shouldn’t have happened, and we understand how disappointing it must be, especially when the boots felt like a great fit to start with.

We’d love the chance to take a closer look and see if there’s anything we can do to make this right. Would you mind emailing us at support@merrypeople.com with a few more details? Even if you’re outside the warranty period, this kind of issue isn’t up to our standards. Talk soon and take care :)

Noté 5 sur 5 étoiles

Great customer support

Great customer support, I ordered a 36 however they were slightly too tight as I have a wider top foot and I was able to exchange them. They also give you the option to exchange and change the colour or style if you wish which is great

11 juin 2025
Avis spontané
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Réponse de Merry People

So glad to hear our exchange process worked well for you! We know fit can be tricky, especially when purchasing footwear online, so we’re always happy to help you find your perfect pair (in the perfect colour too!). Thanks for the lovely feedback :)

Noté 5 sur 5 étoiles

Bobbi Boots the Blues Away – Rain or Shine, You're Gonna Have a Splash-tastic Day!

The Merry People Bobbi boots are an absolute game-changer! Not only are they stylish and sleek (hello, waterproof ankle booties that actually look cute!), but they’re also super comfortable. I’ve worn them through rainy commutes, muddy dog walks, and even impromptu shopping trips —my feet stayed dry and happy the whole time. The easy slip-on design and grippy sole make them a no-brainer for everyday wear. Plus, the fun colours add a pop of joy to gloomy weather. 10/10 would recommend to anyone who wants to stay dry without sacrificing style!

2 juin 2025
Avis spontané
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Réponse de Merry People

What an amazing review, thank you! This is exactly what we designed the Bobbi boots for, and it means so much to hear they’re keeping you dry, comfy, and stylish through it all. Here’s to many more happy (and dry!) adventures!

Noté 5 sur 5 étoiles

Great quality waterproof boots in…

Great quality waterproof boots in stylish design and fabulous colours. Excellent delivery experience as well.

13 juin 2025
Avis spontané
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Réponse de Merry People

Thanks so much! We’re so glad the boots—and the delivery—hit the mark. Stylish, waterproof, and right on time… just how we like it!

Noté 5 sur 5 étoiles

Great experience

Had to exchange for a different size ( I didnt allow for thick socks). Was too easy. A simple process and a quick replacement. Beautiful boots. Great colour selection - made it hard to pick a fav! My second purchase.

2 juin 2025
Avis spontané
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Réponse de Merry People

So glad the exchange process was a breeze—and great thinking on the thick socks! We’re thrilled you’re loving the boots (even if choosing a colour was the hardest part 😉). Thanks for the ongoing support!

Noté 5 sur 5 étoiles

Comfortable Clogs

Well , I didn’t think your boots could get any better , than I got a pair of the navy clogs . Game changer . They are perfect. So comfortable. I can step into them so easily and go to the shop , park , walk in the rain and mud , wear them to work . They look so good with everything in my wardrobe.
I havnt had them off my feet .
I’m on the waiting list to get a pair for my daughter and daughter in law .

6 juin 2025
Avis spontané
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Réponse de Merry People

This is music to our ears! We’re so happy to hear the navy clogs are hitting the mark – it sounds like they’re already part of the family. Thanks for sharing all the ways you’re wearing them (basically everywhere!), and how exciting that your daughter and daughter-in-law are next in line! We can’t wait to welcome them to the Merry crew too.

Noté 5 sur 5 étoiles

Our family love,love,love your Billie Clogs.

Hello Merry People. Firstly, thankyou for the straightforward process when purchasing your product. It is completed with care, security and satisfaction for us on receipt. Product/s are always in perfect condition.
Regarding your products, our family love them. Particularly your clogs. They are the bees knees in our homes. My mother, my brother and I are happy owners of your clogs. Between us, we own 8 pairs (actually, have lost count) and they are all given a wearing workout daily. Now that is proof of love. They are fairly priced. The quality is superb - faultless.
It is important to note, the Billie clogs have a heavy base which is so important for our balance and strengthening our legs and feet when walking. We find them a great comfort in that regard. Outwardly they are delightful. Beautiful and bright - always a pleasure to slip ones feet into them. So from all of us a big thank you to Merry People and all things Merry People - we love and adore the Merry People products. They are for life. Cheers.

4 juin 2025
Avis spontané
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Réponse de Merry People

Wow, this absolutely made our day! Thank you so much for your beautiful words and ongoing support. We’re thrilled to hear the Billie clogs are loved (and well worn!) across your family, 8 pairs and counting is the ultimate compliment :)

We’re so proud to create products that bring comfort, joy, and a splash of colour to everyday life. Sending a big thank you right back from all of us at Merry HQ!

Noté 5 sur 5 étoiles

So comfortable!!

I own a pair of Bobbi ankle boots and have worn them every day for 6 months while walking the dogs. They are the most comfortable boots I have ever worn and can walk for miles in them. Unfortunately they recently developed some small splits in the big toe area. I contacted the customer care team and they have despatched a new pair as they were under a 12 month warranty. I am very impressed with the customer service and as I said they are incredibly comfortable.

13 mai 2025
Avis spontané
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Réponse de Merry People

Thanks so much for your lovely review! We’re so glad your Bobbis have been a comfy companion on all those dog walks—and even more glad we could get a new pair out to you under warranty. Appreciate your kind words and support—it really means a lot!

Noté 5 sur 5 étoiles

Love these boots

Love these boots. I have two pairs and my step mom now has a pair.

26 avril 2025
Avis spontané
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Réponse de Merry People

Thanks so much! We love that the Bobbi love is spreading—two pairs for you and one for your step mum sounds like a very merry household 😊

Noté 5 sur 5 étoiles

Bright, Dry and Very Merry Feet

Fast service, great socks, boots and sandals 👍👍

1 mai 2025
Avis spontané
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Réponse de Merry People

Thanks so much for the kind words! We’re so glad you’re loving the full Merry lineup—and glad they got to you quickly too 😊👍

Noté 5 sur 5 étoiles

Great socks

Great socks, just the perfect length for the bobby boots and wholly comfortable to wear all day.

4 mai 2025
Avis spontané
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Réponse de Merry People

Thanks so much! We’re so glad to hear the socks are hitting that sweet spot—perfect with the Bobbis and comfy all day long 🧦

Noté 5 sur 5 étoiles

Great socks

Great socks! They look cool and feel terrific.

25 avril 2025
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Réponse de Merry People

Thanks so much! We’re so glad you’re loving the socks—cool and comfy is what we’re all about 🧦✨

Noté 5 sur 5 étoiles

Merry boots make my feet merry

I have both the Bobby boot, two pairs and now the Lochie sandal. Im a dog walker and these are both so comfortable. The quality is great and I wear both everyday depending on the season, they last! Plus lots of great colours to choose from. Love them.

19 avril 2025
Avis spontané
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Réponse de Merry People

Thanks so much for your kind words! We love that your Bobbis and Lochies are going the distance with you—rain, shine, and every dog walk in between 🐾 So glad you’re enjoying the comfort, quality, and colour options—thanks again for the support!

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