Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.

Noté 5 sur 5 étoiles

I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... Voir plus

Noté 5 sur 5 étoiles

Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'impression de photos
  2. Magasin d'impressions et de signalisation

Écrit par l'entreprise

40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely prints

Lovely prints! Great quality and quick turnaround after placing the order online.

30 décembre 2023
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Réponse de Metro Imaging

Thank you for the five star review and positive feedback it is very much appreciated.

Noté 5 sur 5 étoiles

Ace printers!

Metro's printing quality is always great; they've been very supportive in my years as a customer; and they offer a very quick turnaround.

12 janvier 2024
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Réponse de Metro Imaging

Hi, Thank you for the kind words and positive feedback, it is very much appreciated.

Noté 5 sur 5 étoiles

Excellent

Excellent, fast service

3 janvier 2024
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Réponse de Metro Imaging

Hello and thank you for the five star review, we appreciate your feedback.

Noté 5 sur 5 étoiles

Once you get your head round it

Once you get your head round it, the self select option is relatively easy to use. Once ordered, the service is very efficient and prints arrive swiftly. And they are beautiful by the way!

18 décembre 2023
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Réponse de Metro Imaging

Thank you for the feedback it is very much appreciated. We are always improving our services and will relay your fedback to the team.

Noté 5 sur 5 étoiles

Great service, lovely work

You printed really fast, and were so helpful when I came in to collect my print.

The quality of the print is outstanding.

I’ll be doing lots more printing this year, and will be using you.

14 décembre 2023
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Réponse de Metro Imaging

Thank you for the very positive feedback, it is very much appreciated and we look forward to working with you again.

Noté 5 sur 5 étoiles

Great service

Great service, great print

10 décembre 2023
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Réponse de Metro Imaging

Thank you for the five star review and glad you like the print.

Noté 5 sur 5 étoiles

Excellent print

Excellent print. Beautifully packaged. Great service. Thank you.

5 décembre 2023
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Réponse de Metro Imaging

Many thanks for the positive feedback it is very much appreciated.

Noté 5 sur 5 étoiles

Excellent quality prints

Excellent quality prints, well packaged, super fast delivery. What more could anyone want!

15 décembre 2023
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Réponse de Metro Imaging

Thank you for the five stars review and wishing you a very happy Christmas from all at Metro.

Noté 5 sur 5 étoiles

Expert

Fast, quality service

5 décembre 2023
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Réponse de Metro Imaging

Thank you for the five star review and positive feedback, is is very much appreciated.

Noté 5 sur 5 étoiles

You can never beat excellence

Having been with you many decades, I speak from experience - never let me down, always over delivered and made a partnership that will and has been always there.
The latest job will be, I am certain, nothing less than excellent, yet being at the mercy of a third party, that continues to perform worse and worse (Royal Mail) we both suffer under that less-than-miraculous servicer that has lost its purpose!
In spite of these travails - Metro is the best!

29 novembre 2023
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Réponse de Metro Imaging

Thank you so much for the positive feedback and for being such a loyal customer! We will be investigating new ways for delivery in the new year and thank you for your patience in this regard.

Noté 5 sur 5 étoiles

Great helpful staff

Great helpful staff, knowledgeable, pleasure to deal with.

13 novembre 2023
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Réponse de Metro Imaging

Hi, many thanks for the positive feedback regarding our service, it is greatly appreciated.

Noté 5 sur 5 étoiles

Helpful

Helpful, patient and beautiful prints. Thank you

7 novembre 2023
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Réponse de Metro Imaging

Many thanks for the positive feedback it is very much appreciated.

Noté 5 sur 5 étoiles

I screwed up my order by requesting…

I screwed up my order by requesting something not inappropriate. Someone contacted me immediately to adjust and re-fund portion of order. Great. Haven’t got the pics yet

23 novembre 2023
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Réponse de Metro Imaging

Hi, Many thanks for the feedback and five stars. We are always on hand via email or phone to help with any of our services as we want you to receive the best quality product.

Noté 5 sur 5 étoiles

Royal Mail First Class

Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive?

I am still unable to rate on this occasion (Royal Mail being an unwilling participant), but as you are usually very good indeed I am very happy to give you your usual 5 stars.

13 novembre 2023
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Réponse de Metro Imaging

Hi Patrick, Sorry to hear you have not received the order. Unfortunately we are at the mercy of Royal Mail who are reporting delays in deliveries. I will discuss with colleagues and rpeort back via email so that we can hopefully resolve the issue.

Noté 5 sur 5 étoiles

Quick turnaround and a high quality…

Quick turnaround and a high quality value for money print. Thanks!

4 novembre 2023
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Réponse de Metro Imaging

Hi, thank you for the five star review and glad you like the product and service times.

Noté 5 sur 5 étoiles

Excellent service.

Arrived next day. Lovely print.

3 novembre 2023
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Réponse de Metro Imaging

Many thanks for the five star review and glad you like the print.

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