Met Serve LtdAvis 

1 956
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Two leaks in downstairs toilet which entailed removal of toilet basin and creation of access panel to facilitate repair. Tim kept us well informed throughout, carried out the repairs in a timely mann... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our plumber Nigel Stephens was very polite .....on entering our home put on shoe coverings. He came to fix our toilet as it was not flushing. He knew exactly what he was doing seemed very experienc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Phoned at 1500, there by 1830. Apologies for being late. Mike very respectful of customer and property. A few hurdles were quickly overcome with any problems sorted without a fuss. Very professional a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a leak coming from the back of my toilet. I was able to get an emergency appointment. The plumber Mike Lawson called to discuss the problem and arrived on time. He was very prompt and explained... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier
  2. Service d'installation du gaz
  3. Chauffagiste
  4. Fournisseur de chauffe-eau
  5. Service de réparation de radiateurs
  6. Fournisseur de pompe à eau

Écrit par l'entreprise

Met Serve Ltd provides 24/7 Emergency and General Plumbing & Heating services across South-West London, Surrey, Sussex, Berkshire, Hampshire, Wiltshire and Dorset. Call us today on 01737 833888! Trading since September 2005, we have grown from a team of 6 to 140+. We are here and able to respond promptly to your Plumbing & Heating requirements. Whether you are a multi-site business in need of a Partner for your plumbing & heating maintenance, or a homeowner in need of a professional promptly. We resolve all plumbing and heating issues from dripping taps to heating system installs, weeping pipes to new water main upgrades, faulty inlet valves to Cylinder and Tank installs Our team are full-time employed with full qualifications in their field skill set, enhanced DBS & PEC verified, H&S trained and with full insurance. Our offices are located in Reigate (Surrey) and Basingstoke (Berkshire)


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(1 956)

439 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Polite, friendly, efficient and professional

1. James Heapes rang before he attended.
2. He arrived when he said he would arrive.
3. He was polite, friendly, efficient and professional.
4. He fixed the issue quickly and efficiently and also was happy to sort out a second small issue.
5. He worked cleanly and tidily.
What more could you ask?

25 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Pip. That list is almost identical to how we train our 'best practice' session. Thank you so much for your feedback. We are so pleased.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Great customer service

We had a complex and difficult problem with a leaking toilet cistern. We had already had four plumbing visits which had failed to find or fix the problem. We were lucky to get Mark King who patiently spent over 2 hours examining the problem. He ended up dismantling the entire toilet and tracked the problem to a small crack in a plastic liner - which he then fixed. Throughout he was charming, calm, knowledgeable, professional and reassuring.

25 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Brian. We have looked at the job notes on this one and can see it was indeed a very challenging job. We are so pleased that Mark has got the matter resolved for you and that the toilet in your Sheen home is now fixed and plumbing problem resolved.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Aaron was very helpful today. He located the issues straight away and fixed the problem.

Aaron was very helpful today, he found the problem and got the necessary pipes to solve our issue.
He had to cut away some of the concrete that was under the carpet and remove the boards to enable him to complete the job.
He checked our boiler and asked me if and when was the last time I topped it up.
informed/advised us not to turn on any lights in the house until further notice.

Aaron today has done a remarkable job and my parents are very happy with the work he has done as he had to replace the old pipes which were leaking due to wear and tear and replaced them with new pipes.

Thank you again Aaron Sir for a job well done. Should we have another problem be sure we will call on you or Dyno Rod will send you back.
🌟🌟🌟🌟🌟.

25 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Godfrey. What an outstanding review to receive. Thank you! We couldn't be more proud of your comments and are so pleased that your parents were at ease and comfortable with Aaron's work and manner.
Should they need us for another plumbing problem in their Tooting home, we would be proud to assist.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Professional, efficient and friendly

I had Frank Matthews come in to fix an issue I had with the tap. Very lovely person to have come in and work, had my tap replaced for a better one and had checked that everything was working properly afterwards. All in the span of 10 minutes. Very efficient and very helpful.

25 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Cienna. We are delighted that the tap problem in your London home is now resolved, and that you are so pleased with our, and Frank's, service.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Great plumber, great work

Jack Fowler diagnosed the problem, came back with the right parts ordered and completed the job quickly and kept me informed about the work. He’s a credit to your company.

25 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Simon. Thank you so much for your 5* review. We are delighted you are so pleased with Jack's efforts in replacing the combi valve in your Wokingham home.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Engineer to fix slow running tap

James Heapes visited today to sort out a slow running hot water tap. James was very professional polite and extremely helpful and had the patience to sort out the issue in a very small space. James also tidied up after he finished and I would certainly recommend James again job well done.

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Debbie. It is so pleasing to read your lovely comments. Thank you! Should you need our services again for a plumbing issue in your Shepperton home, we would be proud to receive your call.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Excellent DYNO

I’ve had really good experience DYNO they have been kind and really helped out I truly recommend them . I really recommend Frank Matthew’s he’s really good at his job and knows what he’s doing , he’s also very kind and caring

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Aliya. We are so pleased that the service you received from Frank was exactly how we want it to be. Thank you for your feedback.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Joe Parker - 5 Stars!

Joe Parker was brilliant, arrived on time, fixed the issue efficient. Very knowledgeable, helpful and professional. 5 stars!

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello James. Leak detection works are often challenging and tricky. We're delighted that Joe was able to find the issue and get the matter in your Guildford home resolved for you.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Friendly, professional and efficient

Aaron Price did a fantastic job fixing a leak in our bathroom! He was friendly and professional and got the job done fast. Thank you!

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hi Clara. Kind words indeed. Thank you so much for your custom and taking the time to post your review.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Great service

Jack Fowler was friendly, efficient and knowledgeable and carried the work out and fixed the problems.

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Seema. Fantastic! Thank you so much for your kind words. We're delighted you are so pleased.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Above and beyond

Frank Matthews was excellent, he went out to get the parts that were not originally ordered and was very professional and friendly. Great service, thanks so much.

24 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Magnus. It is great to read that Frank's commitment and dedication won the day. Thank you!
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Jack was great

Jack was excellent. Really helpful and knowledgeable. Would certainly recommend

19 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Rudi. We're delighted to have been there for you when you needed us, and that the tap replacement job in your Esher home went so well, and that you are so pleased with the service.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Excellent work done at my property

Excellent work done at my property. Very impressed.

23 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Aman. We appreciate toilets not flushing is very frustrating, so it is great to read Mohammad resolved the plumbing issue in your Reading home and that you are impressed.
Thank you.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Tim was polite and courteous

Tim was polite and courteous, did the job efficiently and left everything clean and tidy

19 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Dave. We are very pleased to read that the toilet flush repair in your Reigate home went so well, and that you are pleased with the service.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Kevin Reeve from Dyno is absolutely…

Kevin Reeve from Dyno is absolutely excellent, superb knowledge & resolved issues with ease.
Professional & kind, identified where leaking pipes were running from, which was in a very tricky area.
Consulted with me throughout& gained permission.
Thoroughly recommend as Kevin is by far the best plumber who has carried out work in my home.

21 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Paula. This is the perfect review for us to receive. Thank you! From the technical element of the works in your Bognor Regis home - installing new internal mains supply pipe - to the manner in which Kevin worked and communicated, it is wonderful to read all went as it should.
Thank you!
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Toilet and stop tap valve leak - all resolved 100%.

James Heapes was on time, polite, professional, did exactly what he said he would do, when our job turned bad (stop tap valve starting leaking) James sorted that out too as well as the original job he was sent to do. Very clean and tidy, would highly recommend all day long.

20 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Gian. What a fantastic review. Thank you so much for posting it. We're thrilled that the toilet repair in your Staines home, by James, went so well.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Excellent job by Frank

We were attended by engineer Frank Matthews on March 19th 2026. As always, Frank was both professional and personable, and did an extremely thorough job.

19 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Justin. Thank you very much for taking the time to post your feedback. We're delighted we were able to attend your London home so promptly when you had a plumbing emergency.
Thank you, also, for your loyal and continued custom.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Excellent service provided by engineer…

Excellent service provided by engineer Jack

20 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Thank you, Paz, for your custom and 5* review. Both are greatly appreciated.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Friendly plumber who was efficient

Friendly plumber who was efficient, helpful amd tidy.

20 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello J Stiens. We are so pleased you are happy with Frank's service when replacing the tap in your Clapham home.
Best wishes,
Met Serve Ltd

Noté 5 sur 5 étoiles

Excellent Work

Mark arrived on time and promptly set to work sorting out the lagging in our loft. The job was not straightforward, dirty and in some areas well nigh impossible. Mark tackled it with good humour and common sense appraising us of the difficulties and the solutions. He finished in good time and arranged for all rubbish to be collected. He is a terrific person with a lovely demeanour. We are more than happy with the work he has done and can now relax and feel confident that our pipes and tanks are well protected for the winter. Thank you Mark it was great to meet you.

20 mars 2026
Avis spontané
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Réponse de Met Serve Ltd

Hello Zelie. We're not sure reviews come any better than this! It has made us very proud and we have shared it not only with Mark, but the entire business.
Mark is a long standing and highly valued member of our team, not to mention a friend to all and mentor to many.
Thank you for your feedback. We love being there for our customers and should you need our services again in your Hampton home, we hope to hear from you.
Best wishes,
Met Serve Ltd

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