MGMTimber Avis 

5 547
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Exceptionally good service, very helpful Staff. Was here for five minutes, received assistance from three staff! Unfortunately did not get names, but THANKS.

Noté 5 sur 5 étoiles

Ordered tongue & groove to make new exterior door. From the moment I entered the premises I was given direction to the office to process my order which was processed promptly ,met by a welcoming smi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a Hyundai generator and was totally gobsmacked to receive it via a very polite courier the very next day, how’s that for customer service. Haven’t had a need to contact the company for anyth... Voir plus

Noté 5 sur 5 étoiles

Really good service again from MGM. They phoned me 1 hour after I placed an internet order to thanks me and to advise when the product ( Millboard ) would be available. Taking delivery charges into ac... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de bois
  2. aussi dans
  3. Magasin de matériel de cuisine
  4. Quincaillerie

Écrit par l'entreprise

MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(5 547)

778 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered a Hyundai generator and was…

Ordered a Hyundai generator and was totally gobsmacked to receive it via a very polite courier the very next day, how’s that for customer service.
Haven’t had a need to contact the company for anything, but judging by their previous reviews I can imagine them being very helpful.
ABSOLUTLEY no hesitation in using them again or highly recommending them.

7 octobre 2026
Noté 5 sur 5 étoiles

Exceptionally good service

Exceptionally good service, very helpful Staff. Was here for five minutes, received assistance from three staff!
Unfortunately did not get names, but THANKS.

3 novembre 2026
Avis spontané
Noté 2 sur 5 étoiles

Despite a request from my wife

Despite a request from my wife, that driver having only taken two lengths of timber from the vehicle he simply said “nah” and laid the other 18 sleepers 9, 9x 8 ft posts and 9 3”x2” fencing and 28 180cm fencing slats basically blocking our driveway. He was informed I was disabled also

6 octobre 2026
Noté 5 sur 5 étoiles

Never had one of these before Did the…

Never had one of these before Did the initial burnoff as recommended Unfortunately doing research didn't find any cautionary information on using it in rooms with animals (have a canary) Did extra burnoff as suggested Works very well Just haven't used it in room with the canary yet

26 septembre 2026
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Réponse de MGMTimber

Hi Mrs Barnes,

Thank you for taking the time to leave us a review, if you would like any cautionary information on using this please reach out to us at web.help@mgmtimber.com and our customer service team will be happy to check this with the suppliers.

Team MGM Timber

Noté 5 sur 5 étoiles

Great company always fast delivery and…

Great company always fast delivery and good communication

28 juillet 2026
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Réponse de MGMTimber

Hi,

Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.

Team MGM Timber

Noté 5 sur 5 étoiles

Easy to order and very helpful when…

Easy to order and very helpful when goods were collected

2 octobre 2026
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Réponse de MGMTimber

Hi Mr Sharp,

Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.

Team MGM Timber

Noté 5 sur 5 étoiles

Great products and really helpful team…

Great products and really helpful team at MGM Timber Inverness.

22 septembre 2026
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Réponse de MGMTimber

Hi,

Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Inverness!

Team MGM Timber

Noté 5 sur 5 étoiles

MGM Timber in Hamilton

Used MGM Timber in Hamilton. Drive in then you get an invoice from the office. Take it out ,give it to one of the yard workers. They load you up . That’s it . Away you go. Simple 10/10 with my experience

2 octobre 2026
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Réponse de MGMTimber

Hi James,

Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.

Team MGM Timber

Noté 5 sur 5 étoiles

Great service

Great service from office to collection

22 septembre 2026
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Réponse de MGMTimber

Hi Philip,

Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.

Team MGM Timber

Noté 5 sur 5 étoiles

Very prompt delivery

30 septembre 2026
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Réponse de MGMTimber

Hi Adrian,

Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.

Team MGM Timber

Noté 1 sur 5 étoiles

Purchased a forest garden shed 4life…

Purchased a forest garden shed 4life pent shed via MGM timber and after built found it's not water resistant. The advert on the forest garden web site goes into great detail on the 25 year anti rot guarantee and that preservative treatment is never required. It is not clear in the advert that waterproofing is required and on an annual basis. If I'd known regular painting was required I wouldn't have purchased. Don't buy unless you want to waterproof yourself

27 septembre 2026
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Réponse de MGMTimber

Hi George,

Thank you for taking the time to leave us a review.

We are so sorry to hear that this shed has not arrived as you expected, we would love the opportunity to discuss this with you, if you can please reach out to us at web.help@mgmtimber.com and our customer service team will look forward to hearing from you.

Team MGM Timber

Noté 5 sur 5 étoiles

Great company

29 septembre 2026
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Réponse de MGMTimber

Hi Natalie,

Thank you for your lovely review, we are thrilled to hear that you enjoyed your shopping experience with us and we look forward to serving you again in the future.

Team MGM Timber

Noté 2 sur 5 étoiles

Thanks MGM- your staff couldn’t be more…

Thanks MGM- your staff couldn’t be more helpful at Clydebank 5 ⭐️! However……the garden gate I ordered was not what I was expecting ( looked SO good in the photograph ) in terms of quality.
The gate is very very thin wood and not entirely sure if it has been treated all over or just sprayed unevenly? I’m not entirely sure how long it will last….my old gate was 25years old!!
I had organised a joiner to put this up so felt I had no other choice. The delivery was excellent with tracking provided but the gate…….I’m extremly disappointed.

29 septembre 2026
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Réponse de MGMTimber

Hi Gill,

Thank you for taking the time to leave us a review.

We are really pleased to hear that our branch team were helpful and that you enjoyed your shopping experience with them. However, we are so sorry to hear that your gate did not arrive as expected, our customer service team have reached out to you to discuss this further with you.

Team MGM Timber

Noté 5 sur 5 étoiles

No issues, good communications, quick delivery.

Ease of use website, good communication from local store regarding my delivery day, courteous delivery driver, no issues.

29 septembre 2026
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Réponse de MGMTimber

Hi Craig,

Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.

We look forward to seeing you again soon!

Team MGM Timber.

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time. Good selection of timber. No damages.
All good

19 septembre 2026
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Réponse de MGMTimber

Hi Mark,

Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.

Team MGM Timber

Noté 5 sur 5 étoiles

Sleeper product

Excellent product and great delivery service.

28 septembre 2026
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Réponse de MGMTimber

Hi,

Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.

Team MGM Timber

Noté 5 sur 5 étoiles

Great staff very helpful and good…

Great staff very helpful and good products

28 septembre 2026
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Réponse de MGMTimber

Hi Matthew,

Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.

Team MGM Timber

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