MGY Estate Agents & Chartered Surveyors Avis 

Sold my apartment with MGY Cardiff Bay. The team were very helpful throughout the process, ensuring they were communicating each stage. They explained everything in detail for ease of understanding. You could easily get hold of the team, but if not they would be really fast in replying via phone or email. Highly recommend MGY if you’re thinking of selling.

Brilliant service - needed a Help to Buy Survey, was completed quickly and professionally - really pleased. Would not hesitate to recommend A+++

MGY estate agents were the most professional people l have ever had the pleasure to liaison with..They represented us at every twist and turn of the very difficult time of moving .They talked to the buyer.constantly reassuring her and of our plans to move forward and to keep her on board.Vicci (Manager)was particularly outstanding in controling all aspects of the move.Trust me you could not get a better advisor..And finally when you phone the office any time you always get a friendly voice on the phone .helpful and sincere in the way of Hallie always willing to help.So thank you to all the team at the Barry office.Vale of Glam.especially Vicci and Hallie for a trouble free move..Regards Stuart @Sandra..ps.Well worth the money!

I bought my first place via MGY and Becky. I highly recommend MGY. Becky in particular made what typically is a stressful process seem smooth, and any questions (and I had lots!) were always answered and explained. Becky was available, kind and knowledgable. Thank you.

I had the pleasure of working with Cheryl (and occasionally Spencer) whilst sorting a commercial lease. Cheryl has a lot of experience, which made it easy to trust that things would be done properly and professionally. It wasn't a straight forward transaction (thanks to a storm blowing off more than a few roof tiles from the property!), but she made the process a lot less stressful thanks to her communication with both me and the landlords. It was great to have Spencer on hand too, when Cheryl wasn't available. Thank you both for your time and energy on this.

We had a very good experience with MGY specially Halle was very much approachable and tried to answer all the queries while we our visit to the property.
She even arranged extra visits during our process whenever we requested for it. She was really helpful and supported us throughout the process. I highly recommend MGY to anyone looking to buy, sell, or rent.
The only suggestion that I have as a first time home owner is that the hand over of the key was very casual, I was expecting that moment to be bit more ceremonial but never mind may be its just me….

Was great to see Dawn again for our rental inspection this year. Dawn is thorough when reviewing the property and feeding back to our Landlord. Also very quick to file her report too. We even heard from our landlord a few hours after Dawns visit to discuss the minor repairs needed! And if Dawn says she's going to sort something out, it gets sorted out. A pleasure to deal with.

I have dealt with MGY several times and have always been extremely happy with their services. Thank you for being so professional.

If I could add another star I would. Selling my late mother's leasehold flat had become a nightmare and we were at our wits end and looking for a third Estate Agents when my sister found the MGY Barry Branch almost by accident. I could write a glowing report just about all the hoped for agents' services alone that they provided - eg: excellent marketing, maintaining consistent contact with us - reporting potential interest, feedback on every visit etc etc but that was just the assured background to the truly professional expertise that Vicci Shires provided. The real work was how she kept the process moving once we had an offer. We were unfortunate with our very tardy solicitors (a separate part of the nightmare) and Vicci knowledgeably, diligently and appropriately kept everything in motion from both ends (I’ve no doubt our buyer is as grateful as we are) keeping us fully informed about when we needed to intervene. In addition to which she was also consistently supportive and reassuring. I shudder to think how much longer the process would have taken without her! We are forever grateful!

We rented a house through MGY Radyr office and both, myself and my husband, were really impressed with Sian Spiteri. She was very friendly and professional, answered all our questions and guided us through the process. Sian is an absolute pleasure to deal with. We dealth with another lady on the day we signed the contract, who was really lovely also. Our experience dealing with the maintenance department (apart from the emergency number who were really good) wasn't as positive. Upon reporting a leak, I received a call back saying there was no leak when the landlord used to live in this house (?!) and that was the end of it. Luckily it was an easy fix as the leak was caused by mold overgrowth inside the pipe that my husband managed to sort out himself, but I was surprised by the lack of care as an unresolved leak would be damaging to the landlord's property.

Really happy and impressed by how professional, welcoming and helpful Dawn has been, always a prompt reply and does everything that she says she will without me needing to go out of my way.
Would highly recommend.

Cheryl was very efficient and helpful. Always contactable and available. Thank you Cheryl

Have never dealt with a more unprofessional crowd in my life. Oliver told me that the council tax payable on second homes was 1000%! He refused to tell me what amount had been offered on the flat I wanted to buy...but I was supposed to offer more. What possible reason could he have for keeping this a secret? Kirstie sent an email to both myself and the vendor that contained both our e-mail addresses. Then, in spite of asking to be kept informed if there were any further offers on the property I was interested in, they sold it. Therefore I never got the opportunity to offer a higher sum. My issue is this...if they don't give potential buyers the chance to bid against each other this could lead to corruption, ie, keeping the price artificially low for friends or family members.
Incidentally, when I complained to Oliver he, rather pathetically, blocked my e-mails.

Our agent Hannah has been first class from start to finish. Queries have been answered quickly and knowledgeably through the entire rental process. A really professional service that you can rely on.

MGY acted on the sale of commercial and residential units. They were able to attract a good range of interested buyers. Also, from the outset the communication with Cheryl, Mark and the team throughout the process was excellent. I found them diligent and professional to work with.

Sold my apartment in Cardiff Bay using MGY and everything ran very smoothly from start to finish . They are very professional and knowledgeable of the local market and come highly recommended. A special mention for Becky who dealt with my sale , was a total professional and very helpful, you won’t go wrong . Many thanks

Friendly,committed,professional,know their market,helpful ,go the extra mile - so highly recommended

What a fantastic Company very professional and always willing to help in all circumstances including letting and selling Properties. Have used MGY for many years and have found working with Mark and Cheryl very enjoyable. Roger Davidge, Bay Property.

Cheryl @ MGY Cardiff Commercial team was fantastic during a recent commercial office purchase. She dealt with all of our questions (and there were a lot!) and liaised with the sellers and myself perfectly to ensure completion was as fast as it could be.

Thank you Cheryl!

Lee was very kind and helpful. Extremely happy with the customer care given.