Midlands firewood Avis 

82
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Adam provides great hardwood logs - clean, dry, regular size and delivered straight to our log store. He provides an excellent, timely and friendly service and at a competitive price.

Noté 3 sur 5 étoiles

Was advised that we would have a 2 hour time slot, driver appeared without being notified. Also I assumed that it would be delivered by there own transport, unfortunately the lorry driver couldn’t... Voir plus

Noté 1 sur 5 étoiles

had to wait for 2 weeks for them no comms I had to get in touch with them to sort it out offered me some fire lights as i had to wait so long never got the fire lights

Noté 5 sur 5 étoiles

Was so helpful and wood is brilliant to burn and get a lot for the money . Good delivery aswell . Very helpful. Diffentley going to order more .and I have but some friends on to these lovely people .... Voir plus

À propos de l'entreprise

  1. Fournisseur de bois de chauffage
  2. aussi dans
  3. Compagnie de combustible solide
  4. Fournisseur de bois
  5. Fournisseur de carburant

Écrit par l'entreprise

We are a proud, family run business dedicated to providing top quality kiln-dried firewood to homes and businesses across the Midlands. Our story began with a simple mission: to deliver reliable, sustainable, and premium firewood that ensures a perfect burn every time.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

82 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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3,8

Tous les avis

(82)

73 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Very efficient

Very efficient, reasonable amount of woodwork very satisfied with the service and the wood ,would buy again .

11 mai 2026
Logo de Midlands firewood

Réponse de Midlands firewood

Thank you for your lovely review! We’re delighted you were pleased with the service, the amount of wood and its quality. We really appreciate your custom and look forward to supplying you again.

Chloe

Noté 1 sur 5 étoiles

poor

ordered a bulk bag of fire wood which was supposed to be 9 inches.

got 3/4 of a bag as it was filled without being opened properly and 2/3 of the logs are 16 inches and will need cutting down to fit in the burner,

only part that was good was the delivery and driver

20 mai 2026
Avis spontané
Logo de Midlands firewood

Réponse de Midlands firewood

We’re very sorry that the logs you received were longer than advertised. After investigating, we identified a machine fault that caused some wood to be cut to the incorrect length. This has now been fixed.

Unfortunately, I’m unable to locate your order from the information provided. If you wouldn’t mind replying with your order details, I’d appreciate the opportunity to contact you, discuss the issue and work towards putting things right. Thank you for bringing this to our attention, and please accept our apologies for the inconvenience caused.

Chloe

Noté 5 sur 5 étoiles
Logo de Midlands firewood

Réponse de Midlands firewood

Thank you for your lovely review! We’re delighted you’re pleased with the quality of the wood and our reliable service. We really appreciate your custom and look forward to supplying you again.

Chloe

Noté 5 sur 5 étoiles

Brilliant

Great deal thanks

6 mai 2026
Logo de Midlands firewood

Réponse de Midlands firewood

Thank you for your review! We’re delighted you were pleased with the deal and really appreciate your custom.

Chloe

Noté 5 sur 5 étoiles

Brilliant service and product

Brilliant service and product

20 avril 2026
Logo de Midlands firewood

Réponse de Midlands firewood

Thank you for your brilliant review! We’re delighted you were pleased with both the firewood and our service. We really appreciate your custom and hope to supply you again soon.

Chloe

Noté 1 sur 5 étoiles

Ordered kindling and firelighters two…

Ordered kindling and firelighters two weeks ago, supposed to be delivered 5 days ago. Two messages and an email sent to the company, no response. Avoid. If I'd seen their ranking on trust pilot I would not have ordered through them. I just thought how can you mess up wood!

25 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Prompt and no problems.

Prompt. Good value. Better than another two suppliers I’ve used. This is my second order and I will come back again.

16 mars 2026
Noté 5 sur 5 étoiles

Despite the less than favourable reviews, I was very pleasantly surprised

So, before I ordered, I had read the other reviews, but I did some extra research and ordered anyway. Below is my honest review, and I hope my positive experience benefits any potential customers.

1) I got the Wonky Offcut Firewood Bag (large) which is listed as 1.5m3. It was filled to the brim, probably carries more volume of wood for the space when compared to normal split logs, and it filled my wood store.
2) Mix of what appears to be untreated post material, most were small end pieces, some larger pieces, so theoretically ready to burn.
3) There was quite a bit of surface moisture, and I found them hard to burn at the start. However, to address the nay-sayers adding reviews on this page, if you've owned a stove long enough, you adjust to the material you have to burn! I found that just splitting a few open meant the dry inner was easy to burn, and any remaining surface moisture evaporated in the heat.
4) Nice little bonus is that, for the volume I have thus far burned, there is relatively little ash being produced when compared to the same volume of logs I was burning. This means it has a higher heat efficiency than the logs, which again I aim at the the nay-sayers about the moisture.
5) The sales team (owner) was very transparent on WhatsApp, and even got my order onto the truck coming in that afternoon, so I got it the next day, which is better than what my local's were achieving. Great for a national company! To those persons complaining about delivery times, if you had time to complain about the lead time on a delivery, then you had time to get in an order early enough not to run out.

Overall, very happy with my experience, and I will definitely be returning.

21 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

If bulk bag had of been full as it…

If bulk bag had of been full as it shows in the advertising picture I would have been happy with everything but I emptied the bag with 3 garden wheelbarrow loads which works out at £40 a load,I have had deliveries before which have taken over 4 barrow loads.I have sent a photo of the delivery to your email address

12 février 2026

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