Orderd a f1 brake light and it didnt turn up in the allotted time. Got in contact via whatsapp, they investigated and discovered the item was lost in transit. They immediately sent a new 1 via expre... Voir plus
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Lisez les avis des autres
These guys are superb, brilliant quality products, had the air induction kit and underglow kit so far. Fast delivery and any questions ive had have been answered in detail, great customer service. Hig... Voir plus
Ordered the 4GB e46 head unit and received the 2GB version 2 days later. Waited for Monday and emailed to get a refund or a replacement radio, I send the radio back the following morning and hear noth... Voir plus
Headunit doesn’t “lock in” and falls out, even after doing the adjustments that the company recommended. Also, the sound quality is not nearly what it should be especially since my car is equipped wit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de pièces pour voitures de course
- Accessoires pour voitures
- Fournisseur de pièces de carrosserie
- Magasin d'accessoires automobiles
Écrit par l'entreprise
Luxury Performance parts without the high price tag. All Modification racing parts to make your car stand out from the crowd.
Coordonnées de contact
3,2
Moyen
61 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Midnight Performance
We're glad to hear you we're happy with our service👍
Great purchase
Easy and quick communication with a seller. Even helped to order exact parts I needed. Carplay fits and works perfectly.
10 août 2024
Réponse de Midnight Performance
if you need anything else just let us know and we'll try our best to help
Réponse de Midnight Performance
if you need anything else just let us know and we'll try our best to help👍
I found this company from a Youtube…
I found this company from a Youtube review of one of their products. Product was well described and exactly what I wanted. Delivery was quick and protected well with the packaging. Unfortunately the item turned out to be DOA and support were initially difficult to engage with but did eventually arrange the return label and sent out a new item.
18 juillet 2024
high quality / affordable
Great customer service. Responds quick and helpful. High quality products with affordable prices. Sourced products for me which weren’t listed on their website for a good price.
1 août 2024
Avis spontané
Réponse de Midnight Performance
Here's a response to that review:
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Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our customer service and found our products to be of high quality and affordable. It's our pleasure to source products for our customers, even those not listed on our website. If you need anything else, feel free to reach out. We appreciate your support!
Best regards,
The Midnight Performance Team
Great Service and Communication
I placed an order for a performance air induction kit for my MK5 Golf from Midnight Performance and can genuinely vouch for them. Delivery time was quick and the team were very helpful when I had questions about the installation. The footwell lights were very high end and were fitted easily with the instructions provided and easy to control with the app. Will be ordering again soon
23 juillet 2024
Avis spontané
Réponse de Midnight Performance
Thank you so much for your wonderful feedback! We're delighted to hear that you're pleased with your performance air induction kit and footwell lights for your MK5 Golf. It's great to know our team was able to assist you with the installation and that you found our products and instructions helpful. We look forward to serving you again soon!
Best regards,
The Midnight Performance Team
Apply car play bmw e46
Just recently purchased bmw e46 apple car play and it works perfectly thanks
26 juillet 2024
Avis spontané
Réponse de Midnight Performance
Thank you for your review! We're thrilled to hear that your BMW E46 Apple CarPlay is working perfectly. Your satisfaction is our priority, and it's great to know you're happy with your purchase. If you have any questions or need further assistance, feel free to reach out. Enjoy your new CarPlay system!
Best regards,
Midnight Performance
Great quality for a fair price with great customer service
Got my order very quickly, and very helpful customer service. Highly recommended and i am definetly coming back for more as the ambient lighting kit and exhaust tips i revieved are great quality and for a very fair price
19 juin 2024
Avis spontané
Réponse de Midnight Performance
Thank you for your fantastic review! We're delighted to hear that you received your order quickly and found our customer service helpful. It's great to know that you're satisfied with the quality of the ambient lighting kit and exhaust tips. We look forward to serving you again soon. Thanks for recommending us!
Réponse de Midnight Performance
Here's a response to that review:
---
Thank you for your feedback! We're delighted to hear that you were pleased with the speed of our shipping. Ensuring a quick and reliable delivery is a top priority for us. If you have any other comments or need further assistance, please don't hesitate to reach out.
Best regards,
Midnight Performance
Quick delivery
Quick delivery, when I messaged them regarding a query, they responded quickly and helped resolve the issue. The item works great and I’m very pleased. Happy customer.
27 juillet 2024
Avis spontané
Réponse de Midnight Performance
Thank you so much for your five-star review! We're thrilled to hear that you were pleased with the quick delivery and our prompt response to your query. It's wonderful to know that the item is working great for you. Your satisfaction is our top priority, and we're delighted to have you as a happy customer. If you need any further assistance, please don't hesitate to reach out. Thank you again for your kind words!
I didn’t end up buying the product as I…
I didn’t end up buying the product as I found it cheaper elsewhere but I must say their customer service and response times were very quick and super useful. Much appreciated regardless
9 juillet 2024
Avis spontané
Amazing service.Fast and…
Amazing service.Fast and efficient.Helped me choose the wright products for my car.Fantastic
7 juillet 2024
Avis spontané
Réponse de Midnight Performance
Thank you for your amazing review! We're thrilled to hear you found our service fast and efficient. It's great to know we could help you choose the right products for your car. We appreciate your kind words and look forward to assisting you again in the future!
Good company bringing inexpensive mods…
Good company bringing inexpensive mods to the car community
17 mai 2024
Avis spontané
Réponse de Midnight Performance
Thank you for your positive feedback! We're glad to hear that you appreciate our efforts to provide affordable modifications to the car community. Your support means a lot to us. If you have any suggestions or need assistance in the future, please feel free to reach out. Enjoy your mods!
Best regards,
Midnight Performance
Very happy
Very helpful customer service I had an issue with one of the units. I messaged the company direct via instagram and they sorted my order within a week. Will definitely recommend and buy again from this business.
16 mai 2024
Avis spontané
Réponse de Midnight Performance
Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to assist you promptly and resolve the issue with your order. Your recommendation means a lot to us, and we're delighted to know you'll be shopping with us again. If you ever need anything in the future, don't hesitate to reach out. Thanks again for your support!
Best regards,
Midnight Performance
Disappointed
The product ordered (Audi A3 headunit) is ok, but it only shipped with 2 ‘keys’ needed to release the oem unit (not 4 as described and needed) which was a pain and the steering wheel controls and rear speakers dont work now. Customer service has been non responsive. I would not buy again or recommend this company to others.
16 mai 2024
Réponse de Midnight Performance
hi, bradley we sent you an email last week with the link for the adapter for the rear speakers and more information regarding the canbus unit however we didn't get a response. I can send it over again incase it got lost in your inbox.
I'm extremely sorry you've had this experience but don't worry we'll get it sorted out asap.
Best product on the market for the…
Best product on the market for the price. Direct fit and quality products
13 mai 2024
Avis spontané
Réponse de Midnight Performance
Thanks for the review. If you need anything else just let us know and we'll try our best to help👍🏼
Great
Good Communication, intake sounds brilliant and much cheaper than any other intakes for the Leon 5f tsi will use again 👍
11 mai 2024
Avis spontané
Réponse de Midnight Performance
Thanks for the review. If you need anything else just let us know and we'll try our best to help👍🏼
Please DO NOT buy from Midnight…
Please DO NOT buy from Midnight Performance!! Scammed my son out of £130. Did not send goods and do not respond to emails. Stated they sent and Royal Mail are to blame and need to take it up with them. Then did not reply to any emails, very upset 17 year old. Bank are now involved! Buy at your own risk!
Their reply is an utter joke, emailed them 4 times and no response. Said it’s for us to claim against Royal Mail. You are a scammer as you know it’s you that needs to sort it out at your end! Funny as you set up on trust pilot and you have already had two negative reviews out of four. As before DO NOT BUY! You will be disappointed!
26 mars 2024
Avis spontané
Réponse de Midnight Performance
Hi, we are very sorry you haven't received your order. Could you send us your order number so we can check this out. Have you sent the email to the correct email address? We also have our Instagram clearly stated on our website which you can also contact us on it is @midnightperformanceuk. When you get a chance contact us and we'll get this sorted out.
Also a tracking number is send with every order so to claim that we scammed you is a complete and utter lie as there is proof of us sending out our products. We cannot take blame for what the delivery service does yet we still take it upon ourselves to rectify their issues.
And also think if a business was there to scam people why would they setup a trustpilot profile and allow customers to share reviews wouldn't that counteract them trying to scam people?
Waste of time / money
Headunit doesn’t “lock in” and falls out, even after doing the adjustments that the company recommended. Also, the sound quality is not nearly what it should be especially since my car is equipped with “Bose”…and yes I paid for the adapter harness. Sound quality is so inconsistent and volume & bass jump around without me touching the controls. A refund would be nice honestly…
2 mars 2024
Réponse de Midnight Performance
Hi, we're extremely sorry you've had this experience. We did respond to your email and gave advice to rectify this issue but received no response. From everything you had described they are all down to an installation error and not a system error.
We're not sure which mechanic installed the unit but we definitely recommend a professional to install our system.
Here is a review of our unit which is installed correctly.
https://youtu.be/fAUq4IZQ-Ss?si=IFrr8wekWtbwCjSx
All of these issues you are having are very simple to fix we'll talk you through how to do it correctly
So for the fitment of the unit the 4 metal tabs are what hold it in place these are adjustable to make it a tight fit. Now for the sound quality that is down to the source of your music and in regards to bass and volume adjustment will only change to what you set them to. Unless maybe you have a faulty device connected via usb/aux which is altering the settings. To adjust the sound settings go onto the amplifier and adjust them to suit your preferences. If you have any other issues contact us and we'll be happy to help.
Ordered a stereo for my mk6 golf gti…
Ordered a stereo for my mk6 golf gti after watching a you tube video by Fizzy..decided to order one using the link on his channel and also received 5% discount using a code. The website was easy to use and even though delivery was stated at 2 weeks I'm happy to say it is arriving tomorrow after just 4 days.
7 avril 2024
Réponse de Midnight Performance
Thanks for the review. If you need any other help just let us know 👍🏼
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