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Noté 5 sur 5 étoiles

First time customer. Site easy to use, items all in stock, dispatched same day, arrived next day. You can't get better than that. All items of excellent quality. Individual item packaging, superb... Voir plus

Noté 4 sur 5 étoiles

Mikey and Mia should really use courier option called "Delivered Duties Paid" which is available in UK, to ease the calculation of total amount being paid, cheaper and faster process of the delivery... Voir plus

Noté 5 sur 5 étoiles

a couple of my amazon's pick through it, i put as an extra and feel quite satisfied when they are digging through it busy being engaged finding new tastes. it hasnt been an all out hit for them but it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My birds are always thrilled whenever i give them a bowl of Mikey and Mia’s Dry mix- I have never seen them dig in so fast and eat with such fervour! I also find that they pick at their bowls for much... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles pour animaux
  2. Oisellerie
  3. Fabricant de produits alimentaires
  4. Animalerie
  5. Dresseur d'animaux de compagnie

Écrit par l'entreprise

The Mikey and Mia company is responsible for selling some of the world's most premium parrot food blends, with the healthiest and most diverse range of parrot food you will find on the market. We use human-grade ingredients and have so many healthy parrot food options available, that there is something for everybirdy! Whether you are looking for budgie food, macaw food or healthy food for African Grey parrots we will have something in store for you! You will love these parrot foods if you're looking to improve your parrots behaviour, physical and mental health, feather quality or stop negative behaviours such as plucking, screaming or biting. We offer complete parrot foods containing vegetables, fruits, herbs, spices, flowers and seeds, as well as healthy seed mixes for birds and sprouting mixes for parrots. Our parrot foods contain super foods such as spirulina and sauerkraut, as well as much loved favourites, like apple and blueberries. All too often parrots are being left to eat bowls of sunflower seeds, with little in the way of variety, flavour and texture, and with their advanced intelligence levels, parrots need more stimulation in their daily routines. Just one meal a day of any of our foods provides enrichment and excitement, as well as a concentrated boost of vitamins and minerals that will elevate their health to the next level. Say goodbye to standard unhealthy over processed parrot foods and welcome in a new era of human grade diversity.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

379 avis

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4,7

Tous les avis

(379)

29 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

INFESTED WITH BUGS!!

Shelby dry mix was infested with beetles within 6 months of purchase. This has never happened to ANY of my other parrot food. I sealed the bag every single time I used it and kept it in a cool and dry area. Plus, I stored the Shelby Dry Mix in the ORIGINAL bag that it came in. So either A) the food came with bugs in the bag, or B) the packaging sucks!! and will allow a beetle colony to form inside. Not to mention the fact that there were hundreds and hundreds of beetles, which was an obvious sign that this was a well-established colony that had been forming for many, many months. I am sick to my stomach to think I was feeding this stuff to my parrots. I did not feed the mix to my parrots very often; I would usually feed them 1/2tsp about 1-2 times a week. Even so, it really does not matter how often I was feeding this to my birds and I am not sure why it is questioned heavily in the reply. Especially since there is no expiration date on the bag plus I do not think that 6 or even 7 months is an unreasonable amount of time to use the food at all?? (like they are making it seem) Especially since the ingredients are freeze dried and air dried. If the company could enlighten me on the exact timeframe I was expected to finish the entire bag that would be great!! If you reread my first email, all I was really asking was when does the food expire, and does it have an expiration date. Ultimately know that this “food” WILL DEFINITELY ATTRACT BUGS INTO YOUR HOME!!!!

1 janvier 2024
Avis spontané
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Réponse de Mikey & Mia

Hi,

Thank you for your review, we apologise our explanation over email didn’t help you understand the situation regarding this issue. Please see below for more detail.

Your order was placed on the 6th Jan 2024, it arrived to you in the USA on 15th Jan 2024

We received an email from you on the 2nd Aug 2024. Nearly 7 months after you have been using this product to say you on the 30th July 2024 you found bugs in it. 6 and a half months later.

Now, the bag you bought was a 150g bag, this consists of a 50g separate seed mix and 100g of drymix. Even feeding 1 teaspoon a day, it probably wouldn’t have lasted half that time, we are talking about 196 days of use on a bag so small you would had to feed maybe half a gram a day for it to last that long but you did state in your original email “I had over half of the bag left but I was forced to throw the whole thing away as it was completely crawling with insects.” Which means only 50g was used over the 196 days. I can only assume this wasn’t fed daily or each meal would’ve been the size of about 1/4 of a star anise

Now with organic items with grains, wheat, flowers etc, it is possible to have microscopic eggs inside them, even with human grade items like the ones we always buy, but even if there were any in there, they would’ve hatched within a month, which we did explain to you and you did agree with in our email, now if they did hatch, this would’ve probably been before you even received your order, yet, you managed to open, feed, and use this bag for 6 and a half months with no issues at all.

If there were bugs living in the food when it arrived, there is a very high chance you would’ve seen them very fast, you mentioned there were hundreds and hundreds of Beatles that just appeared one day. You would think if they were forming over many months in such a small space it would be very noticeable.

Your suggestion that our packaging “sucks” could be a fault of not sealing the bag properly after each use, an easy mistake to make, sometimes you just forget, we are all human, but our food comes in resealable bags that are constructed with food grade materials.

Usually in a situations like this, people would provide photo evidence, but unfortunately you mentioned you threw away the bag without taking any photos at all.

Now you may say our food attracts bugs, but that would also be similar to say if you left open sugar out on your kitchen counter and within a week it was filled with ants. Our food is delicious, its human grade, it has a variety of freeze dried fruit and veg, edible flowers, herbs, seeds, it would be heaven for any living being to feast on, so it must be stored properly.

Also, keep in mind with nearly 20,000 bird food bags sold, and hundreds of positive reviews, we have never once, had a review, email, comment, or complaint like this before.

We would like to thank you for trying our products and apologise that it didn’t work out.
We strive to provide high-quality products and customer satisfaction is our top priority. We regret that you experienced this issue with our product and apologise for any inconvenience caused. We recommend storing natural foods in a clean and sealed bag, especially in warm conditions, to prevent such occurrences in the future.

The Mikey and Mia Team

Noté 5 sur 5 étoiles

The birds love it

My birds love the food. It’s a good balance of seeds, fruits, veggies

9 mai 2024
Avis spontané
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Réponse de Mikey & Mia

That’s fantastic to hear! I’m so glad your birds are enjoying the food and that it’s providing them with a nice balance of seeds, freeze dried fruits, and veggies. It’s always great to know they’re getting the nutrition they need while still loving every bite! Thanks for sharing your feedback—wishing you and your feathered friends all the best! 🌿🐦💚

Noté 5 sur 5 étoiles

Worth to pay more for real good bird food

I am from Singapore. I ordered 2 packets of bird food and received them on the 7th day after placing order. The seller’s response is very fast. The bird food also smells fresh. I like no chemicals or preservatives is added

5 juillet 2024
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Réponse de Mikey & Mia

Thank you for your feedback! We’re so happy to hear that your birds love the food and that it offers a good balance of seeds, fruits, and veggies. If you ever have any questions or need more recommendations, just let us know. Happy feeding! 🦜❤️

Noté 5 sur 5 étoiles

The best for my little girl

Amazing service, fantastic quality Parrot food. The best for my little Severe Macaw girl.

28 juin 2024
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Réponse de Mikey & Mia

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with our service and that our food is the best for your Severe Macaw girl. Your satisfaction means a lot to us! If you ever need anything else or have questions, feel free to reach out. Happy feeding! 🦜❤️

Noté 4 sur 5 étoiles

Quality ingredients and Great Prices

Food was of great quality and my birds love it! Shipping was really fast and arrived within a few days. would definitely order from them again.

28 juin 2024
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Réponse de Mikey & Mia

Thank you for your fantastic feedback! We’re so glad to hear that your birds love the food and that it arrived quickly. We truly appreciate your support and look forward to serving you again in the future. If you need anything else, just let us know! Happy feeding! 🦜✨

Noté 5 sur 5 étoiles

Great Products

First, the food is great. My little mixed flock loves it (Petite Beaks). I am now over a year in serving this mix to them, along with an array of healthy fresh veg and some pellets. Also the Super Sprouts mix is the best I have bought, as it is very palatable and actually sprouts.
Secondly, the logistics side is well done. Orders are processed promptly and delivery to Canada is quick.

4 juin 2024
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Réponse de Mikey & Mia

Thank you for your wonderful feedback! We’re thrilled to hear that your mixed flock loves the food and that you’ve found success with the Super Sprouts mix—it’s great to know it’s palatable and actually sprouts! We also appreciate your kind words about our logistics; it’s important to us that orders are processed and delivered promptly, especially to Canada. Thank you for your continued support, and if you ever need anything else, don’t hesitate to reach out! Happy feeding! 🦜❤️

Noté 5 sur 5 étoiles

I love Mickey and Mia personalized…

I love Mickey and Mia personalized video to me IT made my DAY

11 juin 2024
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Réponse de Mikey & Mia

I’m so happy to hear that the personalized video made your day! Mikey and Mia really enjoy connecting with their fans, and it warms our hearts to know it brought you some joy. Thank you for sharing that with us—it means so much! 😊🐦💖

Noté 5 sur 5 étoiles

Next day delivery no fuss great product…

Next day delivery no fuss great product no complaints what so ever
Just a thought might be worth stocking the spouting jars and the grape seed extract all in one place A++++

22 mai 2024
Avis spontané
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Réponse de Mikey & Mia

Thank you so much for the kind words and the A++++! 😊 I'm so glad to hear your order arrived quickly and that you're happy with the product. We really appreciate your suggestion about the spouting jars and grape seed extract—it's a great idea, and we'll definitely consider it for the future. Thanks again for your support! Wishing you and your birds all the best! 🐦🌟

Noté 5 sur 5 étoiles

This is the only dry mix my green cheek will eat.

This is the only dry mix my green cheek conure Jazz will eat. He wasn't picky about his food at all untill I gave him some of the Petite Beak nix. Now he will literally turn his back on anything else except his chop.

16 mai 2024
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Réponse de Mikey & Mia

Aww, it sounds like Jazz has found his new favorite! 😄 I’m so happy to hear that the Petite Beak mix has won him over—green cheek conures can be quite the food critics once they find something they love! It’s great that he’s enjoying it so much, though I totally understand how he’s now a bit picky with other foods! Thanks for sharing Jazz's little food journey with us! If you ever need more options to add to his mix, just let us know! 🐦💚

Noté 5 sur 5 étoiles

SOOOOO HAPPY with the product our gray…

SOOOOO HAPPY with the product our gray and cunures love the food.
Shipping was amazing will be a steady customer thank you SO much.
Ps love your videos keep it up thanks

25 avril 2024
Avis spontané
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Réponse de Mikey & Mia

Thank you so much for your feedback! We’re thrilled to hear that your grey and conures love the food! It’s great to know that you had a wonderful shipping experience as well. We truly appreciate your support and look forward to being your go-to for bird food. Also, thank you for your kind words about our videos—we'll keep them coming! If you need anything else, just let us know. Happy feeding! 🦜❤️

Noté 5 sur 5 étoiles

Fantastic little family

Fantastic little family,

Fantastic products and very fast shipping

Pleasant transaction

11 avril 2024
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Réponse de Mikey & Mia

Thank you for your kind words! We’re so glad to hear you had a fantastic experience with us. It’s wonderful to know you enjoyed our products and that shipping was fast. If you need anything else in the future, don’t hesitate to reach out. We appreciate your support! 🦜❤️

Noté 5 sur 5 étoiles

Items arrived fast and packaged really…

Items arrived fast and packaged really well, great comms too with Mickey & Mia’s owners ThankQ ☺️

6 avril 2024
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Réponse de Mikey & Mia

Thank you for your lovely feedback! We’re thrilled to hear that your items arrived quickly and were well packaged. It’s great to know you had good communication with us as well. If you need anything else or have any questions, feel free to reach out. We appreciate your support! 😊🦜❤️

Noté 5 sur 5 étoiles

Great service

Great service. Shipping is more expensive and takes a little longer but they are in England. They are very responsive with problems.

31 mars 2024
Noté 5 sur 5 étoiles

Being from Australia

Being from Australia, I'm so grateful that I can purchase this fantastic product from the UK without any problems from our strict custom department. My little conures just love it and had no problems taking to the new food. I cut up some of the larger pieces to more manageable sizes and they gobbled it down. Smells devine. I tried some myself. Yummy.

16 avril 2024
Noté 5 sur 5 étoiles

Excellent product

31 mars 2024
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Réponse de Mikey & Mia

Hey there Larry, thank you for your positive review! We are delighted to hear that you are satisfied with our foods Your satisfaction is our top priority. Thank you for choosing Mikey and Mia!

Noté 5 sur 5 étoiles

Excellent good quality food for my…

Excellent good quality food for my amazon. Thank you

21 mars 2024
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Réponse de Mikey & Mia

Hey Julie! Thank you for your positive review! We're thrilled to hear that our food is working well for your Amazon. If you have any more feedback or need assistance in the future, feel free to reach out. We appreciate your support and thank you for choosing Mikey and Mia for your parrot's nutritional needs! The Mikey and Mia Team

Noté 5 sur 5 étoiles

My amazon loves the food

My amazon loves the food, it helped her get into pellets

29 mars 2024
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Réponse de Mikey & Mia

Hey Claire!

We're thrilled to hear that your Amazon is loving our food! It's awesome to hear that it's helping her transition to pellets. If you ever need advice just let us know! We're here to keep your feathered friend happy and healthy.

Thanks for choosing Mikey and Mia - The Mikey and Mia Team 🦜

Noté 5 sur 5 étoiles

Great Customer Service and Products!

I was very excited to order the petite beaks food for my cockatiels, and spicy seed mix. Originally when I received my package, 1 of the items was incorrect. I emailed their support and they responded promptly, and shipped what I had ordered quickly. My birds enjoy the products, and I like the ingredients in them—so I feel good about feeding them those mixes. My birds also enjoyed the other item, the calming seed mix too. Thank you so much! Will order again.

I live in the US so shipping was higher than I’m used to of course, but it was worth it and will likely put in future orders as being bulk restocks so I can save on shipping by putting in less frequent orders.

20 mars 2024
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Réponse de Mikey & Mia

Hey there Stacey,

We're thrilled to hear that your cockatiels are enjoying our Petite beaks and Spicy seed mix! We're sorry about the mix-up in your order, but we're glad we could quickly resolve it for you. It warms our hearts to know that your birds are happy with our products and that you feel good about feeding them to your feathered friends.

It's fantastic to hear that your birds also loved the calming seed mix - we're delighted that they're enjoying our range of products!

Thank you so much for your kind words and for choosing Mikey and Mia. We appreciate your support! We understand that shipping costs can add up, especially for our friends in the US, but we're glad to hear that it was worth it for you. We look forward to serving you again in the future

Take care and happy bird feeding!

Warm regards,
Mikey and Mia Team

Noté 5 sur 5 étoiles

Great product my parrot really likes it…

Great product my parrot really likes it very efficient delivery

27 mars 2024
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Réponse de Mikey & Mia

Hey Shaz,

We're thrilled to hear that your parrot is loving our products! 🦜🎉 Thank you for the kind words about our efficient delivery service as well. If you ever need more goodies for your feathered friend, we're here to help! The Mikey and Mia Team

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