Very happy with my policy. I've recommended this company to a few other people and it seems to be a good experience for them as well. I really appreciate the customer service. I had to call to get my... Voir plus
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Lisez les avis des autres
When my debit card expired, I called and provided them the new number. They ended up adding my card to someone else's policy, cancelling mine and sending the notification to the wrong address. The... Voir plus
L'entreprise a répondu
Finn was absolutely outstanding with his Patience and knowledge. Had just sold a vehicle and it was at the Dealership but I had to send my odometer readings. Got the invoice and Fin walked me thru the... Voir plus
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I had been having an issue making a payment and it was super frustrating so I called in for customer support. The core issue was simply a typo! Which was easily corrected. The thing is though I had mi... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
With pay-per-mile car insurance from Mile Auto, your insurance is costs are based on the miles you actually drive. That means low mileage drivers can save 60% or more. Drivers with lower mileage vehicles deserve to be charged fairly for their auto insurance instead of being overcharged by traditional insurers. With Mile Auto, the less you drive, the less you pay.
Drive Less? Save More with Mile Auto.
Écrit par l'entreprise
- Flexible pay-per-mile rates made for lower mileage drivers
- We're on a mission to make car insurance fair for people who don't drive as much.
Coordonnées de contact
PO Box 725369, 31139, Atlanta, Etats-Unis
- (888) 645-3001
- info@mileauto.com
- mileauto.com
4,2
Bien
334 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Ian was wonderful very compassionate…
Ian was wonderful very compassionate and understanding. He was very helpful in my stressful time completing my claim and getting everything taken care of. He answered all of my questions and put me at ease. Thankful for him.
27 février 2026
Avis spontané
Réponse de Mile Auto
Hi Jasmine - thanks for your review on Trustpilot. Dealing with an accident is always a challenge, and we are so pleased that Ian was able to help out with the claims process. He is a key part of our Claims team. Thanks for being part of the Mile Auto family. -Mile Auto Customer Success
The young woman was so pleasurable and…
The young woman was so pleasurable and through an overall great experience
25 février 2026
Avis spontané
Réponse de Mile Auto
Thanks for your review on Trustpilot. Our customer care and claims teams work hard to make sure your interaction with Mile Auto is a great experience. We are glad your interaction was a pleasant one. Thanks for being part of the Mile Auto family. -Mile Auto Customer Success
Klyde is Great & Mile Auto too!
Klyde's clear communication and knowledge were top notch and he was ready with an email workaround when the text service wasn't coming through. He made adding a driver to my policy fast and easy Thank you!
20 février 2026
Avis spontané
Réponse de Mile Auto
Hi JB - thanks for your review on Trustpilot, and your kind compliment regarding Klyde. He is indeed "top notch" and we are so glad he could find a workaround for you. We all need more "Klyde's" in our everyday lives. Thanks for being part of the Mile Auto family! -Mile Auto Customer Success
Tammy my agent is absolutely wonderful
Tammy my agent is absolutely wonderful. She is always friendly even when she under the weather. Always so helpful
20 février 2026
Avis spontané
Réponse de Mile Auto
Hi Wayne - thanks for your review on Trustpilot. Yes, we think Tammy is wonderful too. She is always there to go the extra mile. So glad she was able to help you. Thank you for being part of the Mile Auto family. -Mile Auto Customer Success
Réponse de Mile Auto
Hi Lorraine - thanks for your review on Trustpilot. We make great efforts to provide clear information for those interested in Mile Auto, and our team strives to be helpful to our customers. Thanks for being part of the Mile Auto family. -Mile Auto Customer Success
Try .iles Auto Insurance…you wont be disappointed
I found Miles Auto insurance at a time when my perfect driving record/report was still not getting me better rates. I had no accidents, no claims and a qualified defensive drivers course. I've been with Miles Auto insurance for a year now and love that I am only charged for miles I actually travel. My rate is still less expensive with Miles Insurance!
16 février 2026
Avis spontané
Réponse de Mile Auto
Hi Liz - thanks for your Trustpilot review. Our customers appreciate being charged for the miles they actually drive - kind of like your electric bill. The less you use, the less you pay. Makes sense, and gives our customers control over their auto insurance costs. Thanks for being part of the Mile Auto family. -Mile Auto Customer Success
MileAuto meets my needs
I drive my car very little anymore. I looked for an insurance company where I could only pay for the miles I drive. I found MileAuto. They are kind and helpful and gave me the insurance for which I was looking.
12 août 2025
Avis spontané
Réponse de Mile Auto
Hi Cindy - thanks for your review on Trustpilot. Mile Auto was created for people like you who are not driving much. We are so glad it fits your lifestyle, and that our team was helpful. Thank you for being part of the Mile Auto family! -Mile Auto Customer Success
Angelica of Mile Auto replied within…5 minutes.
Angelica of Mile Auto replied within minutes of receiving my concerned email regarding the cost of my bill after just renewing my policy for the first time. She went straight to the point and explained fully why my bill became higher and when she pointed out how my policy had dropped over $20 over all, I realized I should have taken a closer look at my renewal paperwork, save Angelica the trouble!
10 février 2026
Avis spontané
Réponse de Mile Auto
Hi Amanda - thanks for your review on Trustpilot. We are pleased that Angelica was able to help clear things up. Feel free to reach out to our Customer Care team at anytime. We are glad you are part of the Mile Auto family! -Mile Auto Customer Success
Great Customer service!!!!
9 février 2026
Avis spontané
Réponse de Mile Auto
Hello Mr. Momon - thanks for your review on Trustpilot. Our Customer Care team works hard to treat each of our customers like we would like to be treated. We are glad to see that you liked the service you received. That's our goal! Have a great day, and thanks for being a part of the Mile Auto family. -Mile Auto Customer Success
Fast and efficient!
6 février 2026
Avis spontané
Réponse de Mile Auto
Hi Belisa - thanks for your kind review on Trustpilot. We make every effort to make our processes quick and hassle-free, so thanks for your input. We have more new technologies coming soon, and we hope it make things even better for our customers like you. Thanks for being part of the Mile Auto family! -Mile Auto Customer Success
MileAuto and Ms. Izza are SuperAwesomeFantastic!
MileAuto has been, and still is, the best option of auto insurance for me. Today, Ms. Izza was very helpful in solving a policy issue for me. Thank You! Ms. Izza, and Thank You! MileAuto, for always being there when I need you.
I highly recommend MileAuto.
6 février 2026
Avis spontané
Réponse de Mile Auto
Hi Tony - thank you for your SuperAwesomeFantastic review on Trustpilot. You are very kind. And Ms. Izza is an outstanding member of our team, so we are pleased she was helpful in solving your policy issue. We empower all our team members to provide the assistance our valued customers (like you!) need. Thank you for being part of the Mile Auto family, Tony! -Mile Auto Customer Success
I just experienced the best customer…
I just experienced the best customer service ever with Mile Auto...they really do care about their customers!!!
2 février 2026
Avis spontané
Réponse de Mile Auto
Hi Charles - thanks for your review on Trustpilot. Our Customer Care team members really care about our customers, and we appreciate you recognizing that. Thank you for being a valued member of the Mile Auto family! -Mile Auto Customer Success
First id like to say your guys online…
First id like to say your guys online says the claims department is open 24/7 that is a lie and ive been calling for 45 minutes I would hit 2 to start a claim and it would play music for almost 20 minutes then hang up talked to a guy name Matt and he helped me get connected to Ian and Ian done a great job helping me resolve my issue but they need to update the online and make it not such a hassle just to talk to someone in the claims department
4 février 2026
Avis spontané
Réponse de Mile Auto
Hi Bobby - thanks for your review on Trustpilot, and a special thank you for identifying an error on our website, which has since been corrected. Several years ago, we used a 3rd party to take initial after-hours claims calls, but quickly learned that their definition of "customer care" and ours was completely different. As a result, we continued to offer 24/7 post-accident rental car dispatch, but changed our in-person claims intake procedure to 9am to 6pm throughout the continental USA, and then added 24/7 claims intake via a claims reporting form on our website. When we made that change, we attempted to make all the changes on our website accordingly, but you found the one instance where this change was not made. And, we greatly appreciate you bringing this to our attention. With regard to your claim, we are pleased that Ian was able to assist with resolving your issue - thank you for complementing him. He is a key member of our claims team. Thank you for being a member of the Mile Auto family - and for bringing the website issue to our attention. Drive safely. -Mile Auto Customer Success
Excelente servicio al cliente
Excelente servicio al cliente! Aparte me he ahorrado mucho estos años a comparación de muchas aseguradoras. También los reclamos han sido de buena experiencia.✅
3 février 2026
Avis spontané
Réponse de Mile Auto
Hola César - gracias por tu reseña en Trustpilot. Nos alegra que nuestro equipo te haya ayudado. Gracias por formar parte de la familia Mile Auto. -Mile Auto Customer Success
Clyde was fantastic
Clyde was fantastic! He helped me reinstate my insurance after an oops on my part. Very professional and patient 👌
2 février 2026
Avis spontané
Réponse de Mile Auto
Hi Vanessa - thanks for your review on Trustpilot. We all have an "oops" now and then. So glad Clyde was able to take care of things for you. Drive safely! -Mile Auto Customer Success
Great customer service and was able to…
Great customer service and was able to get my policy up and running again with no issues. Been with this insurance company for over a year and never have any problems with them. I highly recommend mile auto to anyone looking to save money on car insurance.
27 janvier 2026
Avis spontané
Réponse de Mile Auto
Hi William - thanks for your review on Trustpilot. Our team works hard every day to try to make working with Mile Auto a problem-free experience. Hopefully, being a part of the Mile Auto family is more than just saving money, but is instead working with people you trust and who care about you. Drive safely. -Mile Auto Customer Success
Saving $$
Doing things online won't work but if you call, a rep will help you patiently. The savings are worth any glitches seeing as I only drive about 1000 miles a year.
26 janvier 2026
Avis spontané
Réponse de Mile Auto
Hi MH - thanks for your Trustpilot review. We are glad one of our licensed agents was able to assist you. At 1,000 miles per year, Mile Auto's pay-per-mile policies are an ideal fit for your low-mileage lifestyle. Stay safe! -Mile Auto Customer Success
Love this company it’s been so great to…
Love this company it’s been so great to me and customer service is always superb Clyde was a wonderful agent
23 janvier 2026
Avis spontané
Réponse de Mile Auto
Hi Rodmika - thanks for your review on Trustpilot. We are pleased to know that Clyde has provided excellent service for you. He is a great listener, and really cares about our customers. Thanks for being a part of the Mile Auto family! -Mile Auto Customer Success
Hey good day
I’m Abdul, I contacted MileAuto relating to a problem I was facing on my policy and I was luckily to have Ian on the call who walked me through all the process and made sure everything was successful fixed. He’s a real definition of a good person who is humbly available and ready to help you to have your needs and wants solved.
22 janvier 2026
Avis spontané
Réponse de Mile Auto
Hi Abdul - thanks very much for your kind review on Trustpilot. We are so pleased to hear that Ian was able to provide the assistance you needed. He is an outstanding example of the dedication our team members show to support the needs of our customers. Thank you for being an important part of the Mile Auto family! Drive safely. -Mile Auto Customer Success
Klyde responded to me very quickly
Klyde responded to me very quickly. That is great customer service when you get a quick reply as well as any follow up replies!
20 janvier 2026
Avis spontané
Réponse de Mile Auto
Hi Sandy - thank you for your kind review posted on Trustpilot. We are thankful to have Klyde as a key part of our Customer Care team. He embodies the sincere care that we like to show all our customers. Thanks for sharing your experience and for being part of the Mile Auto family! -Mile Auto Customer Success
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