I found the Miles Morgan representative helpful, pleasant, competent and willing to listen. We managed to get the paperwork delivered via printer whilst I was there and we discussed two trips for Ma... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement14 High Street, NP16 5LQ Chepstow, Monmouthshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent customer care. Sarah in Chepstow went above and beyond to help us book the right cruise for us. They are always so helpful and friendly, wouldn’t book any other way as they help sort any iss... Voir plus
Amazing staff, always friendly and helpful. Had to rearrange a river cruise and it was seamless, and to find a replacement holiday, a really great experience.
Agent was very helpful and took time to research various options available on my travel needs. Thereby reaching a satisfactory booking
À propos de l'entreprise
Écrit par l'entreprise
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Coordonnées de contact
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, Royaume-Uni
- 01291 762006
4,9
Excellent
325 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Team Chepstow
Excellent professional and friendly service
Molly and Ellie were very friendly, professional and patient with our booking. Finding us a last minute holiday which exceeded our expectations and budget.
Thank you both!
30 mai 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure.
Kind Regards,
Molly.
Excellent experience yet again.
Yet again, we had a successful experience at the Chepstow branch of Miles Morgan. We booked a cruise, discussed further ideas and left with several ideas to think about. We met with Ellie again who understands the type of holidays we enjoy.
4 juin 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is always a pleasure to book your holidays!
Kind regards
Ellie
Great team and very helpful
The team at Miles Morgan at Chepstow we’re very helpful and helping us choose our next river cruise.
The team are very knowledgeable about the holidays and travel 10 out of 10
3 juin 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your review! It is always a pleasure to book your holidays!
Kind regards
Ellie
We have never used Miles Morgan before
We have never used Miles Morgan before, why i don't know
We where helped by Molly, a truly delightful young lady who went out her way to help us gain the holiday we wanted. So glad we went into the shop, we will certainly use again. Thankyou Molly.
2 juin 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your cruise for you! I look forward to booking your future holidays :)
Kind regards
Molly
Réponse de Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Our Cruise to Italy
Miles morgan can always be trusted and they are again best travel agent of the year, after a disastrous start to a cruise, to say they pulled the stops out and sorted things is an under statement many thanks to them again in giving us a second chance to what was a fabulous holiday
24 mai 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review! I am so glad we managed to get you out there to join the cruise and we appreciate your further bookings with us!
Kind regards
Catherine
Very helpful and efficient sorted a…
Very helpful and efficient sorted a holiday out for us again
19 mai 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Catherine
Excellent staff very good service
16 mai 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Rhiannon
Excellent travel agent really…
Excellent travel agent really knowledgeable go above & beyond to help you with your holiday requirements brilliant foreign exchange bureau would recommend them to anyone for all there travel requirements
15 mai 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is always a pleasure booking your holiday!
Kind regards
Ellie
Super efficient service
Molly was very helpful answering our questions and contacting the travel companies on our behalf. She got back to us when she said she would and was extremely efficient. Definitely recommend.
12 mai 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your review!
It was a pleasure to book your holiday.
Kind regards
Molly
Ellie was great
Ellie was great, she planned our holiday just as we wanted it. Nothing was too much trouble ( we kept changing things)
2 mai 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review!
It was a pleasure booking your holiday and I'm glad we got the perfect itinerary for you.
Kind regards
Ellie
Great customer experience
Great customer experience booking with Miles Morgan Chepstow. Nothing was too much trouble to research, very knowledgeable, friendly and professional team. I will definitely use them in the future.
14 avril 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure booking your holiday!
Kind regards
Ellie
Réponse de Miles Morgan Travel - Chepstow
Thank you for your review!
It is always a pleasure booking your holidays!
Kind regards
Ellie
You have always been professional and…
You have always been professional and efficient staff has always been helpful and courteous we booked the cunard 2 yeats ago but had to cancel because my husband had a stroke am going with my daighter very excited
12 avril 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review! I am so glad we could get your Cunard cruise booked for you!
Kind regards
Catherine
Réponse de Miles Morgan Travel - Chepstow
Thank you for your kind review!
Kind regards
Ellie
Réponse de Miles Morgan Travel - Chepstow
Thank you for your kind review!
Kind regards
Ellie
Extremely knowledgeable and efficient staff.
The staff are extremely knowledgeable, friendly and super efficient. They match our holidays to our specifications, perfectly.
1 avril 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is always a pleasure to book your holidays!
Kind regards
Rhiannon
We went in the Chepstow branch to book…
We went in the Chepstow branch to book a city break in Florence. Ellie was very helpful and after going through a few options, we were very happy with our holiday for October
8 avril 2026
Réponse de Miles Morgan Travel - Chepstow
Thank you for your lovely review! It was a pleasure to book your holiday!
Kind regards
Ellie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.