Millerandcarter Avis 

Food was cold. Made to sit under the air conditioning unit. Manager refused to move us to a warmer area despite there being loads of space. Manager was rude and showed no remorse. Received an email from miller and carter quite apologetic but no phone call to try understand the detail of what happened not sure how they improve. Not surprised by their low rating on here

Visited Miller & carter Liverpool last night, birthday celebration, our waitress Becky was great and added a special touch for our celebration. Steak cooked to perfection. Nice evening, good vibe, would recommend.

I haven’t been to my local Miller & Carter in Rayleigh for some months, but since then it has had a facelift. It’s been done very tastefully and now has a really relaxing atmosphere.
Today we received great service from Chloe. She was very friendly and gave us plenty of time to make our selections without ever making us feel rushed. My lunch partner made a light‑hearted comment our lunch, which she took in good faith and with a smile.
Well done, Chloe.

We had such a disappointing night at Miller & Carter at York tonight. My wife and I both ordered Sirloin steaks but found this difficult as the steak expert was difficult to understand and he did not read our order back to us. When they arrived at the table there was some confusion about how well they had been cooked. The waitress (who we now know is still in training) did not help the situation by not clarifying our order and placed the food down. We realised one steak had been cooked medium well instead of medium rare. When I asked the waiter about this he rolled his eyes and basically argued with me about what I had requested. Whilst he did offer me a freshly prepared steak he said this would be 10-15 minutes so that meant my wife would have eaten her meal alone. I didn’t want to create a fuss so carried on with the meal. The steak was bland and even if it was meant to be medium well it was over cooked and tough. I couldn’t eat any more and took my concern to the manager who was aplogetic and when the bill came he removed my steak and the drinks. We did say that our entire meal had been spoilt and really wish we had returned both steaks. We frequent our local restaurant often and really enjoy the whole experience. Tonight has left us disappointed and angry.

Have visited the Swindon site.
Very nice food, good choices, nice cocktails, friendly and prompt service. Very friendly atmosphere, aple parking.

The food was exceptional, the staff were very friendly and our waitress Courtney (Eastern Road Portsmouth site) was so nice. Would absolutely recommend this venue

My Husband and I attended Miller & Carter on the 1st April,Liverpool Albert Dock.This was our 1st visit. We arrived and were met with miserable staff & were taken to our seats. We sat there and before we even sat down we were asked what we wanted to drink. We had zero time to look at the menu. There was a cold draft coming through the glass and I absolutely freezing so we asked to be moved. I ordered a 9 oz steak my Husband ordered a burger. When the food arrived after an hours wait, my steak was cold and I had not even been given a steak knife, just a butter knife. I kindly asked the waitress with long dark hair to come over. I politely said my steak was cold and she replied saying “ do you want me to warm it up? Obviously steak is cooked to your liking and mine was medium rare, so how you warm it up and keep it as medium rare I will never know! I said I was not happy with it being warmed up as it cost £27.50. She advised me that she was too busy and that she would get a manager. I waited and waited and eventually was given a new steak. However I was still not given my lettuce starter that apparently is meant to be eaten before the steak! My husband had finished his food before I received mine so we ate separately and this totally ruined our wedding anniversary meal. I then had to ask for a steak knife and for my lettuce starter. The staff were rude and I felt rushed. I thought dining there would be a pleasurable experience but it turned out to be a total disaster. Rude staff especially the girl with the long dark hair. Food was nothing special and our evening was ruined. You clearly do not have to have customer service skills to work at this establishment.

Horsforth, Leeds - Overpriced, chicken tasted rubbery, hardly any chips, and the 7 stringy green beans which were supposedly the veg, were practically uncooked and tasteless. At the end the bill included a previously not mentioned hefty service charge. When asked about this the waiter said it was 'optional'- as indeed was the service. Very disappointed and won't be going back.

Chose M/C to celebrate my 86th birthday with friends nice welcome nice table but very ordinary food. On a previous visited i had had salmon which was lovely but this time round was very dry from this i assumed it had either been left to long cooking or a piece that had been reheated. My friends had fish & chips which also looked overdone but none of them complained . To add insult to injury we had perfect piece of salmon at the pub at the weekend.So wont be back

Rubbish food. Unsympathic when complaint made. Poor Service

GLASGOW ST VINCENT STREET
Staff were very pleasant and polite.
The food was awful from a tasteless starter to a poor tasting 8oz Ribeye steak with a silly side dressing and a very bland sauce. I won't be going there again. Better steaks in smaller restaurants.

We visited for the fixed‑price lunch in Peterborough which is always great value. The steaks and burgers are consistently cooked to perfection, and we usually really enjoy our meals at Miller & Carter.

Unfortunately, the service can be inconsistent. On this visit, our server wasn’t very friendly and didn’t offer the level of professionalism we expect from such a lovely restaurant, which affected the overall experience.

We love the food and atmosphere here, so we hope that on our next visit the service will match the quality of the restaurant.

Great service Jack was amazing. Friendly and on hand when ever we needed something. Food was amazing too. Thank you Miller & Carter

Disappointed, steak very fatty. ( Warrington Gemini)

An absolutely fantastic experience from start to finish. The food was exceptional and the atmosphere was warm, lively, and perfect for a special celebration.
We visited on 21st March 2026 as a group of 19 to celebrate our auntie’s 60th birthday, and the evening was made truly unforgettable by our waitress, Honey.
Honey was simply outstanding. From the moment we arrived, she was welcoming, attentive, and effortlessly organised despite the size of our group. She managed everything with such professionalism and genuine warmth, making every single guest feel valued and cared for.
Her work ethic, attention to detail, and natural people skills are rare to come by—she went above and beyond all evening without missing a beat. It’s clear she takes real pride in what she does, and it shows. She would be an incredible manager.
Thank you, Honey, for making a special occasion even more memorable. Without a doubt, the best service we’ve ever received.

Our table was booked for 5pm for 6 people. There was already a party at the table and had paid their bill but didn't seem to want to move.
We waited at the bar for 15 minutes and was eventually taken to a small room with only 2/3 tables which was excellent.
We had an excellent waiter.
When our food arrived it became apparent after a while that my husbands rib eye steak was inedible. It was nothing but fat and grissel. In fact one piece he got in his mouth but couldn't chew it and had to spit it out. Even the steak knife wouldn't cut into it.
The manager came and agreed it didn't look very good and offered to get another meal for him but by this time everyone else had nearly finished their meals so we declined.
I appreciate it was mother's day and it was busy but I do think that a restaurant who specialises in steak could produce something much better.
The manager did refund the meal.

We have just had a meal tonight at the Talke M&C... absolutely perfect. The staff were perfect and whoever the chef(s) are well 👌 honestly some of the best tasting food I've had. I have never given any place 10/10 for food and service but both I and my wife said the same.... loved it, highly recommend it at Talke and I will return as soon as I can. 5 Stars.

Warrington branch. Not the best service. Place was quiet but service very slow. Lattes weren't hot enough as sugar wouldnt even dissolve. Soup was also a bit on the luke warm side. Steaks were nice..
Wouldn't return.

Don’t bother! Booked for Mother’s Day! Told at desk there would be a short wait! Sat down to be told wait for food is 1.5 hours and no Sunday sharers left! Spoke to a couple who had 2 young children they’d waited 2 hours for food! Deposit returned and left!

Ordered a takeaway from M & C Warrington on Sunday evening. Arrived on time to be told that it would be another 5 minutes but it was over 20 minutes before my food arrived. Didn’t check the contents (big mistake) mainly because the bag was sealed by 2 labels & staples. Got home to find no lettuce portions, 1 steak overcooked & tiny portions of peppercorn sauce. Called the restaurant but got no answer. Left a voicemail but no call back. Rang back after we finished eating with the same result. Left another VM but again no callback. Used the app to raise a complaint. Got a standard email in response ‘falls short of our usual standards’. Ironically, the food we got was very good, but the service was shockingly bad. It’s not the first bad experience I’ve had at M&C Warrington but it will be the last. Never again!