Millerandcarter Avis 

My self and my daughter went to Miller and Carter at Bagshot.We ordered from the 3 course for £36.50. I had 8oz Ribeye my daughter had 8oz Sirloin.
I asked for mine to be well done and my daughter medium to well done.
When both steaks came out you could see the blood on top my ribeye when i cut it i was shocked it was not cooked right at all neither was my daughters but better cooked than mine.
I showed our waitress who was amazing she asked if i wanted it recooked i said no. When we got home i showed my son in law who said that is Raw he is a chef.

I ate the chips and that was it. Thinking that was it we ordered pudding i had sticky toffee pudding with custard that came out i took my first mouthful only to find the custard was cold i may has well ordered it will ice cream.i told our waitress who was so sweet she took it back and got me another one.
I can not fault her at all she was amazing could not stop saying sorry i said she had been amazing and it not her fault she did not cook it.

When i came to pay the bill the bill was halved because of the issues and even though the food was of a low standard for Miller and Carter the service was outstanding.
Will i think twice about going again maybe but not all are like that and i love Miller and Carters.

Bexley at Hall place restaurant,food very good ,nice quiet table as I requested,service with a smile and attentive awesome lunch of the main menu good wine selection

Very disapointing experience.

I visited Miller & Carter Ashton with my daughter on 5th May as a treat. We arrived at around 6pm, and the restaurant was quiet, yet service was very slow from the start.
After being seated, we waited over 10 minutes for water and eventually had to request it ourselves. My drink order was incorrect (rosé instead of red wine) and, although it was replaced, no apology was offered. I also ordered a 175ml glass of wine while my daughter ordered a 125ml, but there was no visible difference between the two. When I raised this, the explanation given was unconvincing.
The food was equally disappointing. My steak was acceptable but overpriced, and the chunky chips were lukewarm and soggy, as though they had been pre-cooked and reheated. For a meal costing over £45, I expected a much higher standard and for it to be freshly cooked.
After our food was served, no one returned to check on us, and I had to find a staff member again to request the bill. This was not an itemised bill.
I regularly dine at Miller & Carter Stockport, where the food and service are consistently excellent. Unfortunately, this visit was a stark contrast and fell well below expectations. Based on this experience, I would not return to this branch or recommend it.

Having visited a couple of weeks ago and had a fabulous Wagyu Sirloin, medium-rare: soft, melt-in-the-mouth, and full of flavour. Imagine my disappointment when the dish served today chewy, full of sinew and lacking much in the way of flavour. In informed the staff and they explained that they had just had a very busy bank holiday weekend. What that has to do with the quality of the product they still had or the way it was cooked, I'm not sure. Needless to say, I won't be rushing back so quickly next time. I could have got just as nice a steak, for a third of the price, in my local pub!

First time dinning at Miller and Carter . Excellent service and food nothing was to much trouble they made you feel valued as a customer. The food was nicely presented and hot on arrival. Plenty of choice to suit all tastes the waitress was attentive and helpful. We will be going back very soon.

My favourite at Miller & Carter, the 16oz sirloin, beef dripping sauce & garlic & grand perdano lettuce wedge absolutely fantastic. I use the Rothley restaurant most frequently

Was a lovely evening lovely setting great atmosphere great food grest service especially a young lady called Rosie she went above and beyond for us

Went to Miller and Carter mailbox 2 weeks ago and it was the best steak meal experience I have had in the United Kingdom.

We went on a Friday evening, I can imagine as it was not too busy some of the less good reviews could related to Saturday, when I’m next booked in but for us, there was a very pleasant atmosphere, decor was pleasing, and our server was excellent . I really appreciated the way that the steak meal was organized with some pre-bought sides and sauces and salads but with a choice. I ordered a T-bone as did my son and it was excellent.

It is not cheap, but I felt reasonable value. Was there a problem? – Yes, there always has to be and that was, as I was really into a steak type meal. I would’ve valued cheese as a postmeal choice, but it was not there.

Overall, a great experience and, as I mentioned above, I will be returning shortly

Love Miller and Carter, we always choose Stevenage because it has the best food and best staff, especially waitress Mel. Every time we go I hope we get Mel she makes sure everything is exactly what we wanted even when we ask for wacky things, she is so friendly and good at her job! She makes good suggestions and remembers us when we come in which feels nice because the service is personalised, even though the staff must see hundreds of faces.
Scallops are 10/10 here every time, all the other locations overcook them trust me I have tried so many!!

Visited MC at Milton Keynes, it’s just alright. Average steak, average sides, just average really. Would I go back, no.
Would I recommend it, no.
Our waitress Izzy was really good though.
She couldn’t do enough for us.
Kept on checking in, making sure we had everything we needed. Izzy was the star of the show.

Visited the branch in Didcot opposite the Seat Garage, it was a terrible experience. Hour wait for food, poor service, bad food and complaints were not received graciously. AVOID!

Visited the miller and Carter steakhouse in Alwalton Peterborough yesterday.The restaurant was lovely, food excellent and well presented,we even managed to get a table with no reservation.We were served by a delightful lady called Emily who took care of us .
So well done we will be visiting again.

During the Easter 2026 weekend we went to the Edinburgh restaurant for what was our fourth visit. Excellent friendly, welcoming and professional service by a young Ukrainian lady. Our steaks were perfectly cooked in respect of what we ordered and how we wanted our ribeyes cooked (medium rare). Would give five stars but the ambience and layout of the restaurant is such that five stars would not be worthy. Management need to make significant improvements to allow for a more intimate, private and more personal dining experience. This would at least make the high cost of dining in this restaurant chain more worthwhile and enjoyable.

Yesterday was my birthday, this was my first ever time at this place,Louren took care of us for our stay and by God she was amazing, she made us feel like we was at home and she elevated my experience so much that I always want to come back to this establishment, she went above and beyond and didn't have to put a candle in my cake, but she did and she surprised me by singing happy birthday to me, best birthday ever and I will be coming back, my my mother's card be able to handle me next time.

We were served chicken that did not appear properly cooked and was definitely not appetising. When we raised this with our server, we were repeatedly told that it was fine, rather than being offered a straightforward solution such as replacing it with a more well-cooked portion, just like you would if a steak was too rare for your liking. We were not trying to cause an issue - we simply wanted to feel comfortable with the food we were being served.

The situation escalated unnecessarily, and at one point the server walked away from the table saying “yeah sound, I’ll get the manager then,” which felt dismissive and unprofessional. This was particularly disappointing as he had been really polite beforehand. A sarcastic comment was also made about taking the chicken home, which added to an already uncomfortable situation.

I think it’s important to highlight that situations like this need to be handled more carefully, especially when considering customers with autism, ARFID, OCD, or other sensory and food-related difficulties. For many people, food safety, textures, and how food is cooked are not minor preferences but genuine barriers to being able to eat comfortably. A simple, understanding response - such as offering a replacement without challenge - would make a significant difference.

Additionally, we experienced a long wait for our food, which made the outcome even more frustrating. To spend a significant amount of money and then feel unable to eat the meal, while also feeling dismissed when raising a concern, made the overall experience very poor.

What is most disappointing is that this could have been resolved very easily. If we had simply been offered a fresh portion cooked to our liking - as would be standard practice if a steak was not cooked as requested - the situation would not have escalated.

Instead, we left feeling dismissed, uncomfortable, and disappointed. It has also affected how I feel about returning, as I had previously considered Miller & Carter a reliable and comfortable place to dine as someone who lives with OCD, based around this kind of thing.

I SO hope this feedback is taken on board to improve how concerns like this are handled in future, with a focus on listening to customers and resolving issues in a more understanding and professional manner.

Visited Warrington restaurant and ended up not eating my meal as they could not provide me with a clean plate the young lady serving was not great I asked for a clean plate and she brought me three dirty plates I politely asked for a plate that was clean and she said what do you want a new plate then so I just give up didn’t eat my meal as they could not provide me with a plate that wasn’t massively worn out and clean. My family ate their meals honestly a really poor experience would definitely not recommend this Warrington branch of miller and carter poor service from staff member and dirty plates

So this ‘restaurant’ if you can even call it that is ridiculous. I visited the Resorts World location tonight, after booking a table days in advance.
I arrived on time and was told to take some buzzer device and wait in the bar area…. Why isn’t the table ready? You’re not that busy, and even if you were, you seem to have a lot of staff. After 5 minutes, I decided to walk through the restaurant and counted five 2 seater tables, two 4 seat tables and one 5-6 seat table that hadn’t been cleared/cleaned.
The attitude in this place is just absurd. This isn’t really a proper restaurant, it’s a fast food chain pretending to be something it isn’t, and clearly has no idea how to operate as a restaurant.
I used to occasionally visit the Hereford location a few years ago, and that was pretty poor too.
This will be the last time I waste another 8 minutes of my life.
Avoid and go somewhere else, that at least pretends to value your custom.

Booked a table at the Kettering restaurant and starters was great but the
mains Ribeye steak was full of fat and gristle and was inedible , staff were great but this certainly will be our last visit to millerandcarters

My husband and I visited the miller and carter in Southampton yesterday evening. This used to be one of our favourite places to go and we have been numerous times.
We was waiting 50 mins for food we asked how long our food would be to be told it would be another 5-10 minutes! By this point we didn’t even get the lettuce wedge. We ended up leaving without any food, absolutely disappointed is an understatement. I have emailed miller and carter and explained our disappointment and I was told the manager would be in contact but no one has been in contact.

The food was nice and the service was good, but when I went to pay i offered my blue light card and I was told they only take nhs and not blue light even though Google shows they do and to treat nhs differently to carers is disgusting.