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Lisez les avis des autres

Noté 3 sur 5 étoiles

The website is excellent and the products I have received are good quality. The delivery speed however is exceptionally slow compared to similar vendors. I recently placed an order for multiple it... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My first order with this company and I won't be repeating the experience. Ordered on 14th April, products arrived today, 23rd April, and they are not the colour I ordered! Impressed that the compan... Voir plus

Noté 5 sur 5 étoiles

I went to the sale on 18 April 2026. Minerva staff had put a huge amount of workin before the sale labelling, sorting and assembling all the fabric on shelves. Loads of staff - a meet and greet at th... Voir plus

Noté 1 sur 5 étoiles

No delivery. Ordered fabric January 2026 to date still no fabric! Still no delivery date either, beware of this company’s promises. Used to be good but sadly no longer.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tissus

Écrit par l'entreprise

At Minerva we are motivated by one simple goal: to build a place that inspires, supports and connects makers worldwide. A space where creative journeys are celebrated and where like-minded people around the world can come together. At Minerva.com you'll find one of the largest ranges of dressmaking fabrics and patterns in the world, and that's not all! Minerva is also a place to share and document your creative journey. Follow your favourite makers and their posts will always show in your 'following' view on the Minerva homepage so you can see everything they post. Sign up for a free account at Minerva.com and start connecting with makers worldwide.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Reliable and quick with great fabrics and haberdashery!

I use minerva regularly for fabrics and haberdashery. They have a great selection and good prices. Delivery is quick from ordering and they have a good process. If you have any questions or issues with your order they've always been super quick to sort.

27 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Admin support

Had placed an order but had forgotten to input discount code. It was after hours so I emailed them. Gemma emailed back first thing the next day to say she would look into it and my bank texted me this morning to say that a refund had been received to my account!
Amazing, quick, friendly and efficient service - will be using them again!

17 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company to deal with, they really put the customer first !!…

I cannot fault Minerva crafts for their excellent customer services team, I recently had a problem with an order and their response was swift and the issue was dealt with in record time, I can highly recommend them for their attention to detail in dealing with problems that have arisen through no fault of theirs.
The fabric is also lovely which is a great bonus!
I would not hesitate in dealing with them in future.

14 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent company

Superb range and quality of fabrics and haberdashery. Excellent customer service. Orders sent out very promptly. One of the best companies out there.

4 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Over- the - Top

Minerva is the best fabric store ever. Not only is the fabric beautiful, but the diversity of fabrics is amazing.
I am truly inspired by the clothing other people are making…the choices of fabrics matched with the right patterns are a work of art.
The sewing videos are very helpful. Their customer service is commendable. Minerva is wholesome in every sense of the word and an over the top sewers delight. Thank you!

28 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service. I ordered a pattern from Minerva recently and had a query regarding the type of fabric I should use. I contacted Minerva by email for some advice and received a very full and useful reply. They included lots of advice and details to help me in my search for the correct fabric. Didn't try to push any of their products onto me either. Very pleased and will definitely be having a good look at their website for both my current and future projects. Very grateful for their polite and professional advice. Thank you.

3 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

So much fabric

Minerva has an impressive amount of fabrics and stock and I was very happy to find the perfect colour and weight of some cotton twill.
Delivery is fast, I only had to return something once and it was easy, and there are always specials for different things going one.

18 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

I love Minerva anyway, but this week they have shown even better customer service than their usual fabulousness. I placed an order and in my rush forgot to type in the Fabric30 discount count. Kicked myself then thought why not contact them? They immediately replied to say they were happy to add it for me. What kind service! Minerva, you are the absolute best!

26 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Minerva are the just the best

Minerva are the just the best, their service and support is second to none. The quality and choice of fabrics is superb and the ability to interact with other sexists from around the world is so inspirational. I have no hesitation in recommending Minerva.

22 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent choice of Fabrics- Fantastic Service through the Post

Minerva has an incredible fabric and notions selection. Their service is wonderful and my fabrics always arrive in the post quickly- all the way to Canada!
I love using Minerva fabrics, they are one of my go-to fabric stores.

22 février 2023
Avis spontané
Logo de Minerva

Réponse : Minerva

Hi Louise,

Thanks so much for the lovely feedback. It's so great to hear you receive your fabrics so quickly in Canada. Hope you continue to enjoy them!

Happy sewing
Gavin at Minerva

Noté 5 sur 5 étoiles

Only used them once as its not often i…

Only used them once as its not often i have spare cash for sewing !!. Some fabric i did order was found by Minerva to be in 2 pieces and they e-mailed me first to ask if i wanted to continue with my purchase ( which i did) so communication was excellent and arrived 2 days later ( with a sweet little Minerva Label in the parcel) Love looking at peoples makes, there's always something inspiring to see & its great to see a fabric made up first if you're unsure of whether to buy it or not as most fabrics have posts of items made from it. Love that. Will definitely be using them again.

22 novembre 2022
Avis spontané
Logo de Minerva

Réponse : Minerva

Hi Julie,

We're really pleased to hear you had a good first experience with Minerva and we hope you have lots of success working with the fabric. We'd love to see what you make with it!

Happy sewing
Gavin at Minerva

Noté 5 sur 5 étoiles

I like very much Minerva

I like very much Minerva. This is not just a webshop, it's a great community and a platform for sewists, crocheters and other creative people. Before the brexit the delivery progress was perfect, now the delivery time is unfortunately a little bit long and difficult (in Ireland I need to pay custom and other fees to get my package). But the prices are unbeatable, the customer service is helpful and the range of products is diverse. -- Hildy Durbak

20 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect selection of fabrics

Perfect selection of fabrics, high level quality and very useful for making shirts or jackets and others clothes. Prices are honestly and you find also labels and things for making dresses for success. I love Minerva fabrics and whole types of fabrics, threads, tools, needles, interfacing. Best shop made in UK.

19 février 2023
Avis spontané
Logo de Minerva

Réponse : Minerva

Hi Domenico,

Thanks so much for the lovely feedback. We're so pleased you like the selection on site and it's always a pleasure for us to see the shirts you have created with our fabric.

Happy sewing,
Gavin at Minerva

Noté 5 sur 5 étoiles

Minerva.com -always my automatic go-to…

Minerva.com -always my automatic go-to place for stacking up my fabric stash as their choice of different types and colours is second to none with my wish list constantly growing. The site can sometimes be a little slow but it's worth it!
I especially appreciate their selection of GOTS and/or Oeko-Tex certified materials and that you can search for those.
Also, their own social media feed is good fun too as you can see what other makers sew and colours in different light which I find super helpful!

20 février 2023
Avis spontané
Logo de Minerva

Réponse : Minerva

Thanks so much for the super feedback, Simone. It's lovely to hear you find our filters for GOTS and OEKO-TEX fabrics to useful - we know how important access to guaranteed Earth-friendly fabrics are, and we're building this range all the time.

Happy sewing,
Gavin at Minerva

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery. Good quality fabric. Customer Services are very helpful.

20 février 2023
Avis spontané
Logo de Minerva

Réponse : Minerva

Thanks so much for the super feedback. We aim to please.

Happy sewing,
Gavin at Minerva

Noté 5 sur 5 étoiles

Very pleased with all my purchases.

Very pleased with all my purchases.. quick delivery and love the little extras..
Been meaning to upgrade to craft club .. so glad that I did thank you x

19 février 2023
Avis spontané
Logo de Minerva

Réponse : Minerva

Thanks so much for the lovely feedback.
Happy sewing,
Gavin at Minerva

Noté 5 sur 5 étoiles

Minerva has lots of choice

Minerva has lots of choice on their website and I’ve found that every order sent has been well packed. Dispatch has always been quick as well.

Their samples are really useful if you are undecided about very similar fabrics.. large enough to sensibly work out how the fabric will behave in a variety of situations.

16 novembre 2022
Avis spontané
Logo de Minerva

Réponse : Minerva

Hi Anna,
Thanks so much for the feedback. We're so pleased to hear you find our sample service so useful. We know how much it helps to be able to feel the fabric in your hands.
Happy sewing.
Gavin at Minerva

Noté 5 sur 5 étoiles

Excellent range of fabrics with regular…

Excellent range of fabrics with regular special offers and some really good bargains. Definitely worth paying to be a craft club member if you’re a fabric addict like me, for extra discounts!
I would second what someone else said, about the website being difficult to navigate. Hopefully this will be improved in future. It doesn’t stop me shopping with Minerva, it’s worth the battle!

19 février 2023
Avis spontané
Logo de Minerva

Réponse : Minerva

Hi Caroline,

Thanks so much for sharing your lovely feedback and we're pleased to hear you find the Craft Club so worthwhile.

We're working all the time to help improve the navigation on the website and we hope to be able to reveal some big improvements very soon.

Happy sewing,
Gavin at Minerva

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