Mint Outdoor Avis 

431
•
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

Arrived within 10 days from ordering. Got email and text to update delivery time the day before delivery and received a phone call 30min prior to arrival. Delivery guys polite and careful. Able to ass... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered my furniture on a Monday morning it was delivered the Wednesday morning,I must admit I was a bit sceptical about it being so cheap but thought hay ho it's only going out in my garden room.Bu... Voir plus

Noté 1 sur 5 étoiles

As someone else has said we received the wrong cover for our set and have now been waiting nearly 2 weeks for a 2 man delivery team to deliver a replacement! Just use royal mail gor goodness sake!

Noté 5 sur 5 étoiles

Bought a 4 piece garden set for my wife's summerhouse, the parcel arrived promptly and when opened the furniture was packed very securely. Assembling was pretty straight forward but needed a little "... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de mobilier de jardin

Écrit par l'entreprise

At MINT Outdoor we provide a fresh start for your garden. Discover limited edition garden furniture designs you wont find elsewhere, along with ready-to-despatch bestsellers at incredible prices. From generously sized garden sofa sets to sun loungers and garden dining sets, you'll find expertly made furniture for up to 80% less than traditional retailers.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

431 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(431)

283 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Really pleased with my outdoor…

Really pleased with my outdoor furniture. Good price. When I emailed for update on delivery I had a quick reply and very polite.
Delivery was good, but didn't get the call half an hour before delivery but I was there for the delivery window anyway.

24 juin 2026
Noté 4 sur 5 étoiles

Really lovely patio set which was…

Really lovely patio set which was delivered on time. I did find it quite hard to put together on my own and there is one corner that is not fitting very well but that could just be due to my workmanship! It’s very comfy and looks great!

24 juin 2026
Noté 5 sur 5 étoiles

I ordered the Palm Grey set.

I ordered the Palm Grey set.
Mint kept in touch to let me know when delivery would be. The quality of the product is great and very good value for money. Several people have thought it was a lot more expensive than it was!

11 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

Ordered beginning of April

Ordered beginning of April, still no delivery date!
Edit: although the original time frame was as you stated I did receive an email stating it would be delivered week of 8th June. It finally arrived in the UK in the early hours of 24th June. Wasn't until I threatened to tell PayPal to cancel the order that I finally got a delivery date.

1 juillet 2026
Avis spontané
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Réponse de Mint Outdoor

Hi Janet,
We do apologise for the delay in delivering your order. I can see that the delivery timescale when you placed your order was 16-26th June and your order was delivered on 6th July. We are very sorry we exceeded this timeframe- unfortunately the disruption in the Middle East has had a significant impact on shipping this season. We're glad you've now received your order and hope you are pleased with the furniture nevertheless.
Kind regards,
The MINT Team

Noté 5 sur 5 étoiles

Lovely garden set

Ordered a Palma garden sofa set, delivered when it was due without any issues. Slightly difficult to build especially the corner section but once it was done it looks great and perfect in the garden. We ordered a cover with is really good quality and now going to order the cushion box to match.

1 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Overall an excellent quality product…

Overall an excellent quality product and a decent price.
The furniture was delivered really quickly (within a week of ordering) and couldn’t fault the communication from both the company and delivery people.
The furniture items were not the easiest to assemble and one of the holes didn’t line up at all. However, I would say don’t let that put you off as the end result is worth it. In hindsight I wish I’d have paid extra for them to be assembled so if you can afford it, recommend considering this option.
Covers also look a tad lightweight but haven’t been put to the test yet as weather is nice. Will see how they fare in the winter months.
In summary, great quality products at a competitive price, would recommend.

28 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Was a bit dubious at first but I got to…

Was a bit dubious at first but I got to say they have been amazing throughout we have saved £200 on a set which is similar in the range will definitely be recommending them to family and friends.

29 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Alun,

Thank you for your wonderful review. We're delighted to hear that we were able to exceed your expectations and help you save money on your new furniture set. It means a great deal to us that you would recommend MINT to your family and friends. We hope you enjoy your new garden furniture for many seasons to come.

Kind regards,
The MINT Team

Noté 5 sur 5 étoiles

Product is better than expected

Product is better than expected. We are delighted with it. 😎
Delivery was when they said it would be at time of order & put into the back garden as requested.

29 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear FiJohn,

Thank you for your fantastic review. We're really pleased to hear that the product exceeded your expectations and that you were pleased with both the delivery and service.

Kind regards,
The MINT Team

Noté 5 sur 5 étoiles

Very good quality furniture

Very good quality furniture. Fairly easy to put together with two people. Very pleased with finished item.

29 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Jessica,

Thank you for taking the time to leave us such a lovely review. We're so pleased to hear you're happy with the quality of your furniture and that assembly went smoothly. We hope you enjoy your new garden furniture for the rest of the summer and for many years to come.

Kind regards,
The MINT Team

Noté 5 sur 5 étoiles

Brilliant furniture

Brilliant furniture, fast delivery. Really pleased

19 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Tinuka,

Thank you so much for your kind review. It's great to hear you're really pleased with your new furniture and that your order arrived quickly. We really appreciate your feedback and hope you have lots of relaxing moments enjoying your outdoor space.

Kind regards,
The MINT Team

Noté 4 sur 5 étoiles

Easy ordering process

Easy ordering process. Used AI assistant to help me decide which one. I had a message to say furniture was going to be delivered on the estimated day given when ordered. Was unsure if I was going to be in to accept it - called the number, where the assistant was very helpful , she made notes and reassured me that I’d have a call. Putting the set together in the heatwave nearly finished the other half off but we’re so happy with the product. Highly recommend MINT. Only downside was the waiting time (but that was because I’m v impatient and wanted to finish my garden makeover).

29 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Thank you for taking the time to leave such a detailed review. It's fantastic to hear that you found the ordering process easy and that our AI assistant helped you choose the right furniture. We're also pleased our delivery partners were able to reassure you about your delivery and make the process as smooth as possible.

We had to smile at your comments about assembling the furniture in the heatwave! We're so glad all the hard work was worth it and that you're happy with the finished result. Thank you for your recommendation, and we hope your new garden makeover provides the perfect place to relax and enjoy the sunshine.

Kind regards,
The MINT Team

Noté 5 sur 5 étoiles

We love our Mint Outdoor set…

We ordered the cushion box to match the Palma set we had purchased last year. The box arrived very fast and was easy to build. The cushions fit perfectly.

17 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Faye,

Thank you for your lovely review. It's great to hear that your new cushion box is the perfect match for your Palma set and that it arrived quickly and was easy to assemble.

Kind regards,
The MINT Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great product and price and quick delivery. Would definitely use again.

6 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Customer,

Thank you for your fantastic review. We're so pleased to hear you were happy with our service, the quality of your furniture and the speedy delivery. It means a lot to know you'd choose to shop with MINT again, and we look forward to welcoming you back in the future!

Kind regards,
The MINT Team

Noté 1 sur 5 étoiles

AVOID

My payment to Mint left my bank on 16th March 2026. My furniture was due to arrive 23rd March. It has still not arrived. I have had a further update - arrival w/c 22nd June. No furniture and no update. Two emails unanswered. The phone number does not connect. Panicking now as the order was £799. Am now contacting the bank as I am worried that this has been a scam. AVOID.

29 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Victoria,
We have requested your contact details via TrustPilot so we can assist you further with this as quickly as possible. As soon as we have that, we'll be able to give you a precise update on your delivery. Please be advised we do not have a phone number. We apologise for the issues you've faced and look forward to resolving them for you as soon as possible.
Kind regards,
The MINT Team

Noté 5 sur 5 étoiles

Will buy from Mint Outdoor again

The order process was easy for a replacement set of furniture covers, and the delivery was fast. The delivery driver was so polite, can’t fault Mint Outdoor and will shop again when we are looking to add to our garden furniture.

29 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Anna,

Thank you for your lovely review. We're so pleased to hear that ordering your replacement furniture covers was quick and easy. It's also great to hear our delivery driver made such a positive impression, we'll be sure to pass on your kind comments.

Thank you for choosing MINT again. We look forward to helping you add to your garden furniture collection in the future!

Kind regards,
The MINT Team

Noté 5 sur 5 étoiles

Simple experience to buy online

Simple experience to purchase a garden sofa set. Discounts made the item great value and the quality is great too.
Comfortable and substantial look forward to enjoying it for many years.

11 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Mark,

Thank you for taking the time to leave us such a great review. It's fantastic to hear that you found the ordering process simple and that you were pleased with the value and quality of your new garden sofa set.

We hope it provides the perfect spot to relax and enjoy your outdoor space for many years to come!

Kind regards,
The MINT Team

Noté 4 sur 5 étoiles

Furniture looks lovely, assembly needs a re think.

This is a review for the Stockholm Chaise Set. £349
The customer service of this company is fantastic. I had to contact them a few times due to delivery issues because of the middle eastern conflict. For obvious reasons things had been delayed but they kept me updated via email. The were also friendly and really helpful with other questions I had, that you answered within a day. The whole ordering has been great, my main problem is I didn't realise it was flat pack furniture. It took 3/4 of a day to assemble 4 pieces of furniture due to an issue like a couple of bolts not lining up with the holes due to the welded corners being bent. So we had to get pliers and try and bend it back to get the bolt and hole to line up. We unfortunately just wasn't able to fully match one of the bolts to the hole. So that bolt and hole in particular isn't fully tightened in place. Thankfully after a lot of work we eventually got all the others lined up and tightened so fingers crossed that one doesn't become an issue. Also the actual tightening of the bolts was incredibly time consuming and fiddly. You haven't got a lot of space to tighten up the bolts and you could only do a 1/4 turn at a time, which was so annoying. You can't use a drill to help and make it quicker because of the tight angles and limited space, so you have to use the Allen key supplied which also was not even fully functional so we had to use our own. Also if you've got a bad back or bad knees I don't recommend it due to all the contorting and kneeling you have to do to get to these things in.
One good thing about it is the cushions are deeply filled and the material is lovely not thin and uncomfy like some are, so very impressed with that. Obviously we didn't pay top price for the set so you get what you pay for and you can tell by the bolts it's just conveyor belt manufacturing. Overall the furniture itself looks lovely and is comfy to sit on when finally assembled. It's just ashame about the time consuming assembly. The company is amazing the 4 star is for how good the customer service is, and how lovely the furniture is after assembly. I just think they need to re think the design. Its a great purchase for people who want lovely garden furniture for a good price, just be prepared for the usual flat pack headache.

27 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Andrea,

Thank you for taking the time to share such detailed feedback. We're really pleased to hear you had a positive experience with our customer service team and that you felt kept updated throughout the delivery process. It’s also great to know you’re happy with the quality and comfort of the cushions.

We’re very sorry to hear about the difficulties you experienced during assembly, including the alignment issues and the challenges with the tools provided. That’s certainly not the experience we want for our customers, and your comments have been noted so we can feed this back to our product and quality teams for review.

We really appreciate your honest perspective and we’re glad that overall you feel positively about the service and the finished look of the set. We hope that once fully in place, it continues to serve you well.

Kind regards,
The MINT Team

Noté 5 sur 5 étoiles

Order arrived promptly.

Order arrived promptly and the delivery team were polite and efficient. The furniture is of a high quality and was exactly as described. We would recommend Mint to anyone.

12 juin 2026
Avis spontané
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Réponse de Mint Outdoor

Dear Lucinda,

Thank you for your kind review. We're so pleased to hear your order arrived promptly and that our delivery team provided a polite and efficient service.

We really appreciate your recommendation and hope you continue to enjoy your new garden furniture for many years to come.

Kind regards,
The MINT Team

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