Mint Outdoor Avis 

following my purchase, i received an email from Mint outdoor with the following: I'm Reed and I'm your post-sale contact at Mint for whatever it is you need. You can reply to me here anytime and I'll work internally and follow up for you.

We know how busy life is, and we genuinely appreciate that asking you to take time out of your day to write a review is asking for something that is valuable to us at Mint. It helps other people see that we're trying really hard to make our customers happy, and gives them the confidence to order from us.

So as we benefit from your review, why shouldn't you?

If you're happy with what you've received from us and you're able to take a few minutes to leave a review on Trustpilot, I'll say thank you by sending you £20 cashback on your order right away, it will be paid within 48 hours of you sending me a screenshot of your review.

Here's the link: (link provided to trust pilot)

I hope this comes over in the manner in which its intended, we believe that benefit should be mutual if we both have a benefit so we just want to share that.

Similarly, if you have a problem with your order then please just reply to me here and I'll coordinate the solution and/or feedback for you!

As my review wasnt completely positive, they didnt pay me or reply to any of my further emails. It is against trust pilot to allow this kind of payment so i would be very careful before reading all the positive reviews.

After seeing the advert for the Mint Stockholm-Chaise- Lounge-Set, we placed our order on the Sunday night, delivery was on the following Thursday. We were given a date for delivery, which we accepted, the delivery guys phoned to say they'll be with us in 30 minutes. Two really pleasant guys, who carried the box around to the rear of our property.
The Rattan is sound with no loose pieces. The cushions are really comfortable and thick.
I can highly recommend this company and the Stockholm set.
Customer Service are really good as well.
The only gripe I had was that fitting some of the screws with the Alan key was a little bit fiddly.

Ordered a corner garden furniture set. Arrived within 10 days delivered. Crew were really helpful who delivered it. Really happy with the set, cushions are high quality and it looks great.

Received my Stockholm Rattan Grey 4 Seater Garden Chaise Lounge Set and Cover recently and I’m delighted with this garden furniture. It’s very comfortable to sit on, even for long periods, and the cushions are lovely and supportive. The quality is much better than I expected for the price, with a sturdy, well-made frame that feels built to last. It looks fantastic in the garden and has already had lots of compliments from family and friends. Excellent value for money and I wouldn’t hesitate to recommend it.

Ordered a sofa dining set, great quality item I just wish the delivery and customer service was better. I pre-ordered this set in April, with an estimated delivery date of 15th May. Very misleading as they said this is when their delivery partner receive it, then it’s upto 10 working days after this for the item to be delivered to your home. In my case it was even longer as they use a very small delivery service based down south and I’m up north, they clearly can’t manage the demand over the summer months and I was told 3 different dates I would receive it by. Received it 4th June.

Great product good quality just what we wanted. Assembly a slight challenge fixing holes did not quite align up which made it tricky. Communication with delivery people lead to cross wires but on the day of the delivery the guys were on time very pleasant and we enjoyed a mug of coffee together. They had been up since 4.00 am.

Good quality garden furniture.
Delivery was prompt and efficient
Would use this company again

Such a bargain.
The quality is very good and will enjoy my summer in the garden thanks to my new garden furniture!

The customer service always kept me updated.
Thank you!

Great value
We love the comfortable furniture and the cushions box just make storage so easy !

The delivery was a week later than expected however not a problem

Installation went well all tools were there we has a power screwdriver which was a bonus all done in less than 2 hours

A shame about the driver
The delivery driver was very belligerent, surly and did not want to put the boxes in our garden fortunately his assistant was extremely helpful , it was a warm day I offered cold drinks but the driver went off at high speed after throwing the covers through the gate

We love our garden furniture and would buy with mint again
We have recommended this to our friends

Ordered an outdoor set almost 3 months ago, with a delivery window of between 12th-22nd may, it’s now the 17th of June and still nothing has arrived. The customer service department are appalling and painfully slow at returning any emails/updates on what is happening. It’s you contacting them, rather than the other way round. Have I just wasted £700? I definitely wouldn’t order from them, instead go for a more reputable company.

Edit: Also, I agree with another contributor who gave Mint a terrible review. After reading some of the 5 star reviews they have received, some of them seem unusual to me also.

Ordered a garden furniture set from Mint having seen one of their adverts, Very easy to place order with them. Only difficulties I had was communication with them after placing the order. In fairness once my emails had been answered they were very efficient. My order was actually delivered on an earlier date than expected which was good. The delivery guys were very good and helpful as well. The furniture was not the easiest to assemble but once done , very pleased with the purchase.
I would buy from this company again in the future as price and quality good.

Order came as described and also a few days earlier than the suggested delivery time. Drivers carried the product straight to the garden which was very ideal. Good service and product!

Great website, excellent value for money and easy to assemble. Would recommend.

Easy to order, great value, great product, very comfortable and modern, easy to assemble, tracking and delivery very efficient.

Fab quality furniture and amazing pricing !!! Highly recommend 👌
Looks beautiful on my patio

Find it strange that Mint have received 35 4 or 5 star reviews (around 13% of there reviews ever!) in the last 4 days, particularly after a run of negative reviews. I can only say that my experience has been very poor. Like many others they’ve pushed delivery dates back with no communication. Was told in May after complaining via email that my furniture would arrive next week, I have zero hope and am very close to cancelling all together. If there’s a legitimate reason (strait of Hormous seems to have been pulled out a few times) why not email people with a warning and realistic timings rather than leave everyone in the dark. Very poor but happy to rectify my review if I actually get my furniture next week!

UPDATE: I did receive my furniture last week. It’s great quality and I’m very happy with it so I’ve changed my rating. However, my comments on communication still stand and the delivery company dumped the boxes at my door without ringing the door bell so if I were Mint I’d have a word.

Love the furniture. It is sturdy , comfy and looks lovely.
Delivery was great, the lads were polite and happy to carry the boxes out the back garden for me.
Overall happy with the price and quality. Next time I may be tempted add the charge for assembly to make it completely smooth.

Easy to order, great communication from placing order to delivery.
⭐⭐⭐⭐⭐

The Stockholm Rattan Grey 4 Seater Garden Chaise Lounge Set is a lovely patio set and excellent value for money. It was a little tricky to put together and took some time, but once assembled it looks fantastic and feels sturdy and comfortable.

The included cover is a great bonus and helps keep everything protected. We're really pleased with the quality for the price. Now we're just waiting for the English summer to arrive so we can make full use of it!

Highly recommended.

I was worried due to the delay in the Strait. But only delayed couple of weeks - pleased with garden sofa and table. Delivery fine and communication with delay etc was really good. Like that you pay deposit then balance. Would use again.

I would highly recommend the Palma Grey Lounge Set for its comfort, appearance and quality. The set arrived well-packaged, within the expected timeframe, with clear communication throughout. The seating is excellent, with thick supportive cushions, overall great value for money, I’m delighted.