Mitchell & Dickinson Avis 

The quality of the work, the careful way in which the team worked. The clean elegant lines of the finished restoration.

Arturo and Harry spent two weeks with us refurbishing, draught-proofing and installing secondary double glazing and stylish new window furniture on all our sash and casement windows. Surprisingly, the secondary glazing makes the original windows look so much better, and they now smoothly glide open and closed, and there's no draughts. Arturo and Harry are both passionate about their work and their company and pay great attention to detail to ensure a perfect finish, and they left the place spotless.

A right Charlie is normally a derogatory term. Not this one. Charlie Chuck Chuckles, as his nickname goes, perfectly personified his personality. He was a ‘right on’ Charlie… effusive, punctual, polite and professional as team leader on a glazing revamp of my cottage in East Sussex. I thank him and his co workers for their diligent efforts.

This would have been a 5 star review if there hadn't been a long delay between paying the large 50% deposit and the work starting.

EVERYTHING else was totally 5 star.
● The proffesionalism of the early survey.
● The efficient & polite staff, in head office.
● John and his careful, considerate and trustworthy team of workers.
● (and probably most importantly .. ) The amazingly beautiful and highly effective product.

Very satisfied. We feel we have a new house!

Peter, Dorset

Brilliant from start to finish! Paul and his team were incredibly professional. They were considerate of all the household requirements, understanding the special needs of one household member. They quite literally turned the place upside down but everything tidied away at the end of every day. The end result is a set of 6 totally refurbished listed building windows that are a joy to open! and you would never have known they were there as they cleaned and tidied everything! I cannot express enough my gratitude to all the team and would recommend them in an instant.

I'd like to thank all of the Team at Mitchell & Dickinson, it was a sterling job from start to finish, communication was fabulous. The craftsmen were consciencous, helpful and pulled out all the stops to get a replacement glazing sheet when one had been scratched in transit. So they completed the job in the original estimated time without any compromise on quality. My grade II listed flat is now quieter and looking forward to a warmer winter. I can't recommend these guys enough, thank you Lucy, Rachel, John, Alex & Joe :)

We are delighted with the work that Mitchell & Dickinson have carried out on the nine arched windows in our Grade II* listed apartment. The skilled craftsmen (thanks, Will and Phil) were a pleasure to have in our home, and they negotiated the issues of limited space and two dogs better than we could have hoped. The apartment is significantly quieter when the windows are closed, and we look forward to a cosier winter. Mitchell & Dickinson may be more expensive than rival companies, but we were happy to pay a premium for peace of mind and the knowledge that their after-sales service is top-notch. Our thanks go to the whole team: the office staff, the surveyors, the craftsmen. It has been a pleasure!

Absolutely fabulous!
Top class service - the chaps doing the work (Luke,Zac,Jack & Harry) were extremely professional, worked like Trojans & were very accommodating on a challenging window fit & restoration. The finished product is excellent - we are so pleased & would highly recommend both the team & the company. As another review said, would very happily use again if they go in for other types of listed building repair or restoration.
Not a cheap product but absolute quality.

We had sash windows insulated - which involved releasing the ones that were painted shut, adjusting all to fit well, fitting brush draughtproofing, fitting secondary glazing, reweighting, refitting and retouching.
Similar work was done to multiple casements, including sealing some shut.
The front door was also insulated as it was badly fitted and leaked like a sieve.
The secondary glazing is wonderfully discrete - not at all obtrusive.
The team were polite, efficient and clean, leaving no mess behind.
We are already noticing the difference to both thermal insulation and noise reduction.

I have recently had Mitchell and Dickinson refurbish and fit cozy-fit glazing to the two sash windows on my Grade 2 listed building. I found the all of the people that worked on this from the office staff to the three guys who did the work to be extremely helpful and informative. The work was undertaken with the minimum amount of fuss and everything was left clean and tidy. The work was of a very high standard and I would highly recommend them to anyone who requires this type of work to be undertaken

We would highly recommend Mitchell and Dickinson. We had restoration work carried out on the wooden window frames in our listed cottage, and cosy glazing fitted after.
Kevin and John, the two craftsman, were punctual, discreet, informative and highly skilled. We are delighted with the cosy glazing which has solved the problem of draughts and heat loss, and they look good too. We wouldn't hesitate to recommend Mitchell and Dickinson, or use them again ourselves.

Fitted cosy glazing to our victorian cast iron diamond paned windows. The product is almost invisible from the inside. M&D also fitted draught proofing to the victorian oak front door, which has made a significant improvement to a once very draughty entrance hall. The installation team were fantastic, attention to detail and quality was exceptional. The team were in the house for 2 weeks but were very neat and tidy and self sufficient. The product is expensive but it is worth it. Only slight niggle was the scheduling system. We had expected, at time of deposit, to have the glazing installed by the end of 2022 but in the end it was March 2023. I did have to do some chasing but every contact with M&D was very helpful and professional. The scheduling problems were probably due to a surge in work as energy prices flew upwards. In summary, I wouldn't hesitate to recommend them.

The house is an ancient Dartmoor longhouse, and the windows were crooked and very weathered, and in a pretty bad state. They now look terrific, they open and close easily, the drafts are all gone and the secondary glazing is almost invisible.
We had struggled long and hard to find a way of improving the energy efficiency of an ancient house without destroying its character and were so relieved to find Mitchell & Dickinson's perfect solution.
The job was expensive but the quality of workmanship was top rate. Bret clearly took great delight in his work, did an excellent job and was really helpful and informative.
I do have a serious complaint, we placed our order and paid a hefty 50% deposit in April last year, expecting the work to be carried out in the Autumn. But alas, it was only carried out in March of this year.

We were extremely happy with the job Mitchell and Dickinson did. We shopped around and they were more expensive than some other companies, but they clearly offer a far better product and we are extremely happy with our choice. It took longer than I was originally expecting to fit the windows but clearly that reflected the quality of the craftsmanship and the commitment to ensure the secondary windows were the best fit possible. Luke, Zac and Jack - the installers - were lovely guys and it was no bother having them working in the house and they made the process as easy as possible. Thank you.

These things are never cheap, but I could not be happier with the quality and service offered by Mitchell & Dickinson.

Team very pleasant and helpful, a good job well done. Our house instantly warmer

Excellent job
We have just had secondary glazing (CosyGlazing) fitted to six windows. We were slightly nervous that the new glazing would detract from the appearance of the existing windows (which are old wooden sash windows - great to look at, but hopeless when it comes to insulation!).
However, our fears were completely unfounded - from the outside it is impossible to tell we have secondary glazing, and even from the inside the windows still look good.
The team were also very friendly and tidy, and we had excellent communication from the head office.
Very happy with the result.

Had M&D secondary glazing system (CozyGlasing) fitted to my house - our windows are huge 4m high, 1.6m wide, they are also awkward to reach (it's hard to get a internal tower close enough to the window due to obstacles) and are arched... but each arch is slightly different (the joys of old buildings and looser tolerances). All in all a bit of a pain in the backside of a job.

The 2 person team who did the install were friendly, tidy and have done a very neat job - they also had to lug their gear up and down the lane from the high street (due to parking limitations) and did this all without a grumble or complaint.

The buying process was similarly smooth, an initial visit to size up and confirm it could be done, showed me samples of the glazing system and talked through options. Was also offered a small discount by paying a 50% deposit in advance.

M&D were also good in accommodating various changes to installation date caused by my window restoration taking longer than planned (another company doing that work) and despite lengthy delays they honored the original price.

All in all I am very happy to recommend. The window system is great (very very minimal!), condensation pretty much eliminated, feels warmer already and it also does a decent job of noise reduction - albeit its pretty quiet where I live.

Thanks

We were delighted with the work undertaken at our cottage. Mitchell and Dickinson employees proved to be helpful, highly skilled and very pleasant to deal with.

Everyone was very helpful throughout. The workmen were friendly, considerate and helpful and their workmanship was excellent. The end result is brilliant. We can now sit near windows without freezing and unless you look carefully, you wouldn't know the additional glazing was there.