Mobi-hub Avis 

I found Mobi-hub through mobile phone compare and recycle . They came up with the best price for my daughters I phone 13 . The recycling box arrived quickly and the company even WhatsApp messaged me to check arrival. I sent off the phone another message to say phone received and checked and met criteria (my daughters phone was mint)and payment was made the same day .

Wow. I am very impressed by Mobi-Hub when I sold them my old iphone this week. I used compareandrecyle.co.uk to get my offers and selected Mobi-Hub as they offered a sensible price. I got my freepost return pack within 24 hours!
I posted the phone to Mobi-Hub on 30 Oct, they received it on 31 Oct and they paid me by bank transfer the same day! Fantastic experience of a high quality service. By comparison, I had a terrible experience with another online recycler who tried to offer me £70 instead of £185 based on dishonest claims of my phone condition! It is therefore very refreshing and assuring to find that Mobi-Hub runs a very professional, honest, trustworthy and super fast recycling business. They also kept me, via WhatsApp, well informed of progress throughout the process. Well done. I strongly recommend this Company and will definitely use them again in the future.

Great company, gave me the price i was offered and didnt try and downplay anything like most other companies. Numerous ways to send the device with no cost to the customer. Also offered the highest price out of any trade in company and were well worth the time. Easy and convenient way to sell your phone.

Quick settlement. Fast and easy to use.

A very honest and trustworthy buyer of your old phone, I am happy with the communication and time from free pick up to delivery to payout.
Would 100% recommend Mobi-hub and would 100% use again to sell my old phone. Satisfied customer 😊

I liked how fast the dpd came although I didn’t get a text to say he was coming. Had to chase payment as was told Tuesday but by Thursday still hadn’t got it. After chasing it the payment was then sent so it hasn’t put me off using them again.

Very helpful company that offered a very good deal on the purchase of my phone. Communication was first class and they kept me informed every step of the way.
Mobi-hub will be my first choice when I decide to sell my current phone and I would recommend them to everyone without hesitation.

Very good service. Sent my phone Monday 26/10/25 and received my payment on 29/10/25. My experience was excellent.

I ordered an iPhone 15 Pro Max (€850) from Mobi-hub GmbH via Refurbed.

UPS claimed they tried to deliver it, but I was home all day – nobody rang the bell or knocked. Later, the tracking showed it was sent to a UPS pickup point, but that location confirmed they never received the package.

Since then, I’ve been stuck in an endless loop between Mobi-hub, Refurbed and UPS. Both keep blaming each other and delaying the process with “investigations” and requests for documents. It has now been over three weeks, and I still have no phone, no refund, and no clear answer about where my order went.

I paid in good faith, but I’m the one paying the price for their mistake. Mobi-hub takes zero responsibility for lost shipments and hides behind UPS instead of helping their customer.

Until they resolve this and refund my money, I absolutely cannot recommend this seller.

Reply to Mobi-Hub:
Thank you for your reply.
However, this does not fully reflect my experience.
I reported the missing delivery several weeks before the refund was issued. During that time, I had to contact both Refurbed and UPS multiple times and provide several documents before anything was done.
The refund was only processed after a long period of waiting and uncertainty, not “within 24 hours” as mentioned.

I appreciate that the issue was eventually resolved, but the communication and responsibility between Refurbed, Mobi-hub, and UPS were very unclear, and it took far too long for a simple non-delivery case.

Perfect customer service by Mehran! Thank you so much for all your help! :) much appreciated

Returned phone 24 hours money will be in account end of play today

Fair and straightforward, with clear explanation given. Many thanks.

Lovely customer service and very fast process of payments and same day respond and same day payment. Thank you.

Fast same day payout after agreeing the price

Super fast , responsive and great service sent funds over super fast

Great service super fast turnaround

A really east, fast and efficient service

Sod my phone with ease, very prompt service and payment

Prompt contact after receiving my phone and very prompt payment.

Honest review of my old handset. Gave a good price that I accepted. Was quick to respond to my online enquiry. Would recommend 👍