Mobidoctor Avis 

675
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

We are visiting France from the US. My husband and I ran out of some of our prescriptions. MobiDoctor pared us with two doctors, one in Bulgaria and one in Hungary. The pharmacists here laughed an... Voir plus

Noté 5 sur 5 étoiles

The doctor was very straightforward and helped me with a script for the supply of my prescription without having to go to the hospital. He was patient as I had some issues logging in due to internet i... Voir plus

Noté 5 sur 5 étoiles

Can’t really fault it. Had an issue in Frankfurt on a Sunday. Simply wrote what the issue was and was prescribed exactly what I wanted. The prescription itself was a bit pricy and it would be great if... Voir plus

Noté 5 sur 5 étoiles

An absolutely superb concept executed brilliantly. There was a bit of a wait (still waiting 2 hours later) today. But typically it’s a 15 minute quick painless process for almost everything under the... Voir plus

À propos de l'entreprise

  1. Médecin
  2. aussi dans
  3. Service de soins à domicile
  4. Services médicaux de proximité

Écrit par l'entreprise

Mobidoctor is Europe's favourite doctor. We enable you to get high-quality healthcare in every corner of the EU. We provide online doctor consultations 365 days a year, without any waiting time and prescriptions within minutes


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

675 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 34 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,3

Tous les avis

(675)

161 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had an excellent experience with this…

I had an excellent experience with this virtual doctor service. The entire process was simple, professional, and extremely convenient. The presentation of the service was clear and reassuring, which immediately built confidence and made me feel comfortable using the platform.

The response time was impressive. The consultation was handled quickly, and I appreciated how efficient the process was compared to the long waiting times often experienced with traditional appointments. The doctor was professional, attentive, and provided helpful guidance in a way that was easy to understand.

One of the biggest advantages is the fair pricing. The cost is very reasonable considering the convenience, speed, and quality of care provided. It offers great value, especially for situations where you need medical advice quickly without unnecessary delays.

I would highly recommend this virtual doctor service to anyone looking for fast, reliable, and affordable medical support. It is a great example of how technology can make healthcare more accessible and patient-friendly.

17 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Couldn't use the prescription i asked…

Couldn't use the prescription i asked for in Greece, via chat they stopped responding, emails they don't answer...

Edit*

They helped me after review, email went to spambox and they missed it...
Was already weird since they have so much positive reviews, so i add one more!

Thanks for the help Christian!

Very bad service...

5 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Ghost Appointment

Ghost Appointment
Logged on 10 minutes before, as instructed, kicked out of platform when appointment started, rejoined quickly in less than 2 minutes, doctor was unavailable. Waited for an hour, no doctor despite many messages that doctor will join shortly. Requested help and a refund from a chatbot, no actual help or service. I think this could be a scam. Disputing the 60 euro charge as no services were provided. They have not responded to my request for a refund and its been a week. Beware.

8 juillet 2026
Avis spontané
Logo de Mobidoctor

Réponse de Mobidoctor

Hi,
Sorry that you didn't have the amazing experience the other 1000 patients we had that day.

What you are describing sounds like you had a poor internet connection and lost connection.
So your heading might be alittle misleading, don't you think?

Please get in touch with support so we can sort it out.

Chris
Founder

Noté 5 sur 5 étoiles

Good service

Good service. Had a little difficulty due to language barrier locating a pharmacy that would dispense my prescription ,the team at Mobidoctor where available online to help me resolve this promptly
I would use the service again and highly recommend, my holiday is back on track
Thank you

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

This service is quick and painless

This service is quick and painless. I had an issue where my regular local doctor prescribed a medication, but there is currently a nationwide shortage and I cannot fill it. The farmacia's here will not give me alternative without a prescription, but I discovered my local doctor is on vacation for 2 weeks. I followed up with his office 3 times but no success. When I tried MobiDoctor, I was helped immediately and a replacement prescription was sent. I am very happy with this service. Thank you thank you thank you!!! I was so afraid I would run out of my medication, but now I will be okay. This is such a relief!

12 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Bad customer service

CEO mans the customer service chat and was extremely rude to me.

7 juillet 2026
Avis spontané
Logo de Mobidoctor

Réponse de Mobidoctor

Please get in touch with our support. No one here has ever been rude to you.

Noté 5 sur 5 étoiles

Fast

Fast, easy and I was able to get my script and required prescription in no time. Much easier than waiting for hours for a doctors visit

6 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Seamless Process

Gabriella was fantastic and knowledgeable. The process to obtain an appointment, the consultation & obtaining a script was seamless. Definitely recommend.

4 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Total Ripoff for me

Regretfully a total Ripoff for me. I paid 31 € but receipt wasn't available so they asked me for additional 50 € for a doctor's appointment. Which I turned down and requested my reimbursement as I didn't receive any service or product. So far after several weeks nothing from their end despite I requested several times. So be well aware. EDITION 21 JULY 2026: Nothing so far, not reimbursement just bla bla bla. And its only 31 Euros. Again Total Ripoff for me.

IMPORTANT MESSAGE TO ALL VIEWERS: Trustpilot just state on top right of their page: This company has been displaying Trustpilot content incorrectly.
This could look like showing an inaccurate star rating in sales materials, displaying reviews they’re not permitted to use on their site, and more. so TOTAL RIPOFF TO ME AND TO ALL OF YOU . MOVE AWAY FROM THIS COMPANY

13 juin 2026
Avis spontané
Logo de Mobidoctor

Réponse de Mobidoctor

Hi there.
This must be a misunderstanding as there's no form of
"rip off" on this platform.

Sounds like you tried to use the refill form to request a medication that require a video consultation, despite 4 warnings.

Get in touch with support urgently

Noté 5 sur 5 étoiles

Great quality and service

Great quality and service. It’s wonderful to have a consultation without having to drive into the city. Ideal when time or language is a barrier

29 juin 2026
Avis spontané

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