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Mobility Giant Avis 

3 021
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant absolutely brilliant. Afte nearly being scammed on social media sites when buying a used scooter, I asked AI to find me a reputable place online where it would be safe to buy. It recommende... Voir plus

Noté 5 sur 5 étoiles

The sales man, Stefan, was very helpful. I was a very nervous buyer, having had a couple of bad purchases previously, not with this company. He was patient, understanding and explained the trial pe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought our first machine which was to big they took it back no problem. The second was great but we weren’t starting it correctly. They send an engineer out the next day to explain what we were doin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Enjoyed finding all about my perspective purchase with Stefano, felt confident to buy my scooter. Kept upto date whilst shipping it from down south upto Durham. Took about 10days. The delivery e... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

We make finding the perfect mobility scooter hassle-free. Offering hundreds of high-quality scooters with free delivery and demonstration, 1 year warranty, and a 14 day free trial. Call our experts on 01732 446 488 for friendly, professional advice and enjoy a seamless, trusted service from the UK’s leading mobility scooter specialist.

Find The Perfect Mobility Scooter, Hassle-Free

Écrit par l'entreprise

Join 25k happy customers and rediscover your everyday
Free Delivery & Guided Demo
We offer free hand delivery by one of our experts, who will provide a full demonstration and hands-on training.
14 Day Money-Back Free Trial
If you're not happy with your scooter, do not worry. All of our scooters come with a 14 day free trial money-back guarantee.
MG Care 1 Year Warranty
All our scooters come with MG Care as standard. This includes: a 12-month comprehensive warranty, 1-month fully comprehensive insurance and more.
Our Scooters
Our scooters undergo a 100-point inspection and are fully tested, checked and prepped to showroom condition.

MG Care - Our Happiness Guarantee

We include everything imaginable in your purchase, to ensure you're 100% Happy!

We include everything imaginable in your purchase, to ensure you're 100% Happy!
All of our scooters come with free delivery and guided demo, a 14 day money-back guarantee, 12 months fully comprehensive warranty, 1 month of free insurance, free tyre puncture proofing and more.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 021)

297 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

From start to finish I was spoken to…

From start to finish I was spoken to politeness.the paper work was easily sorted .and Daz who delivered my scooter was helpful and encouraging. So thank you I now have independence.

13 mai 2026
Avis spontané
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Réponse de Mobility Giant

Hi Mrs Chafer,

Thank you for your kind review about our service and our engineer Daz.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Noté 5 sur 5 étoiles

I have just recieved my scooter today

I have just recieved my scooter today. Very kind, knowledgeable, calm and caring guy delivered it. He is a credit to the team, made me feel confident and relaxed.
Everyone I have spoken to on the team have been very good.
Thank you for making my experience a smooth one and helping me keep my independence

12 mai 2026
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Réponse de Mobility Giant

Hi,

Thank you for your 5-star review about your experience and our team, especially the engineer who delivered your scooter.

Best of luck with your new scooter.

Grace
Mobility Giant

Noté 5 sur 5 étoiles

Great firm to deal with & really good…

Great firm to deal with & really good product exactly as described . Delivery was excellent as was the home demo by Guy

12 mai 2026
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Réponse de Mobility Giant

Hi Julie,

Thank you for your 5-star review. Fantastic to hear that the demo our engineer provided was helpful.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Noté 4 sur 5 étoiles

After being cut off twice I eventually…

After being cut off twice I eventually got through to a well spoken assistance who was most polite and helped me greatly thank you Sineta

11 mai 2026
Avis spontané
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Réponse de Mobility Giant

Hi Christine,

Thank you for taking the time to leave us a review. We’re sorry to hear you had some difficulty getting through initially, but we’re so pleased that our team were able to help and provide a positive experience once you connected with us.

Thank you again and all the best with your new scooter.

Grace
Mobility Giant

Noté 5 sur 5 étoiles

Very pleased with Giant Mobility

Giant Mobility staff were great right from ordering to delivery, very helpful with no pressure sales...
The delivery driver Dax was friendly and professional...
Well done Giant Mobility...

6 mai 2026
Avis spontané
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Réponse de Mobility Giant

Hi Malcolm,

Thank you for your 5-star review and your kind words about our engineer Dax.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Noté 5 sur 5 étoiles

I really love my new tga vita s…

I really love my new tga vita s mobility scooter. I have been with mobility giant for a few years now and mobility giant is a very good company to be with I'm not just saying that I really mean it. The staff are really friendly and helpful and polite. They Also go out of their depth to help us customers out. With any problems that arrive thanks guys and girls for everything

2 mai 2026
Avis spontané
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Réponse de Mobility Giant

Hi Lensey,

Thank you so much for your kind review! We're pleased you had such a positive experience with us and are loving your new scooter.

It's great to have you back as a returning customer too.

We wish you all the best on your new scooter.

Grace
Mobility Giant

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. Loving the scooter.

24 avril 2026
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Réponse de Mobility Giant

Hi there,

Thank you for your 5 star review! We're pleased to hear how happy you are with your new scooter and the service we provided.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Noté 5 sur 5 étoiles

Look no further

Look no further! Excellent company, great communication at every step, delivered by a ' very nice man' called Mat, who was good humoured and very professional, instructed my husband on use then ensured he was driving correctly. Taken apart and shown how to reassemble. Had first outing on it today and cannot fault the company or machine. Very happy.
Thankyou.

30 avril 2026
Avis spontané
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Réponse de Mobility Giant

Hi Lorraine,

Thank you for your 5-star review and your kind words about our engineer Mat.

We wish your husband all the best on his new scooter,

Grace
Mobility Giant

—

Noté 5 sur 5 étoiles

Good delivery on time with extremely…

Good delivery on time with extremely helpful operator called Mark, who went out of his way to explain operation of machine and site it for me to help with early departure next morning.

28 avril 2026
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Réponse de Mobility Giant

Hi John,

Thank you for your kind review about our service and our engineer Mark.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Noté 5 sur 5 étoiles

Very friendly service and delivery Zak…

Very friendly service and delivery Zak who brought my scooter was lovely and he explained all about the scooter so five stars from me thank you so much.

24 avril 2026
Avis spontané
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Réponse de Mobility Giant

Hi Sandra,

Thank you for your 5-star review and your kind words about our engineer Zak.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Noté 5 sur 5 étoiles

First rate service from my first phone…

First rate service from my first phone call to the lady who answered the phone then Stefan who called me back to answer my questions and take my order. I was kept fully informed of the progress of my order. The excellent service was continued when my scooter was delivered by Wayne who gave me full instructions on the scooter. Highly recommended.

24 avril 2026
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Réponse de Mobility Giant

Hi Michael,

Thank you so much for your kind review! We're pleased you had such a positive experience with us and that you'd recommend us.

We wish you all the best on your new scooter.

Grace
Mobility Giant

Noté 5 sur 5 étoiles

Fantastic communication

Fantastic communication. Very easy to complete my order. Great customer service from start to finish. Delivery was exactly when expected and explanation of how to use was very useful.

24 avril 2026
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Réponse de Mobility Giant

Hi Louise,

Thank you so much for your kind review! We're pleased you had such a positive experience with us, from initial call through to delivery.

We wish you all the best on your new scooter.

Grace
Mobility Giant

Noté 5 sur 5 étoiles

I highly recommend Mobility Giant for your first or next Mobility Scooter. The online process is easy to follow

The staff are helpful & friendly. The free Hand Delivery with Training is simply priceless, there was a full demonstration & all of my questions were answered with patience. Buying a Used Mobility Scooter is economical & the Warranty gives added reassurance.

22 avril 2026
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Réponse de Mobility Giant

Hi Lesley,

Thank you for your 5-star review about your experience and our team.

Wonderful to hear that you would recommend us. Best of luck with your new scooter.

Grace
Mobility Giant

Noté 5 sur 5 étoiles

Mark as just delivered my mobility…

Mark as just delivered my mobility scooter very nice guy very professional very pleased with this company the staff are very nice

22 avril 2026
Avis spontané
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Réponse de Mobility Giant

Hi Kenny,

Thank you for your 5-star review and your kind words about our engineer Mark.

We wish you all the best on your new scooter,

Grace
Mobility Giant

Noté 3 sur 5 étoiles

The staff are pleasant repairs are…

The staff are pleasant repairs are always done .. but was surprised and the price of upgrading my scooter which id been asking for 3 yrs non in or price just keeps going up ... I pay for a scooter in winter months that you can't really use .. so thats 4 month retail payments for nothing just to sit in a hallway .
When I finally can get an upgrade £200. I DIDN'T pay that for my first scooter 1 months rent in advance...
My bodys broken not my mind .. was so annoyed .. ive been telling this company my scooter can't take the bad pavements where I live my scooter feels like its gonna fall apart
They just keep fixing it .. my tyres are bald which I told them not changed so now bad bumps and bald tyres tiller can't turn properly half the time as front end is no good yes they supposed to off fixed it ha ha ha .. not happy with these .. as these aren't concerned with your well fare just your payments at end of the month....

16 mars 2026
Avis spontané
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Réponse de Mobility Giant

Hi Angela,

Thank you for taking the time to leave your feedback. We’re sorry to hear that you experienced frustration with your scooter and appreciate you sharing your concerns with us.

Following our conversation, we were pleased to be able to resolve this by arranging a replacement scooter free of charge, and we hope this has provided a more suitable option for your needs and local terrain.

We wish you all the very best and thank you again for your feedback.

Grace,
Mobility Giant

Noté 5 sur 5 étoiles

Absolutely amazing company to deliver…

Absolutely amazing company to deal with both my uncle and dad I set up with mobility scooter hire and both have had amazing experiences
Always friendly and understanding and when my dad passed away after a call to the team they dealt with the cancellation and collection of his scooter kindly and efficiently
Highly recommend to anyone needing that bit of independence but with the added bonus of repairs and insurance thrown in
No pushy sales there brilliant

18 juillet 2025
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Réponse de Mobility Giant

Hi Chris,

Thank you so much for your kind review! We're pleased you and your family had such a positive experience with us, and that our team were able to help you during such a tough time.

Thank you very much for the recommendation too, it means a lot.

Grace
Mobility Giant

Noté 1 sur 5 étoiles

Terrible salesperson

Phoned up today to discuss the purchase of a colt executive and got put through to Lawrence. I discussed that I had seen the same scooter elsewhere for £500 less and wanted to know what the mileage was or for any reason why it may be .
He wouldn't stop going on about Mobility Giants reviews and slagging off the other company and when I said my Father in Law very recently bought a scooter from Mobility Giant which stated new batteries which failed after 2 weeks so were not obviously new when sent out.
He still went on about reviews and didn't stop talking long enough to even listen to me and when I said my Father in law case was a real review. he stroppily told me to go and buy the one at the competitor.
Is this a sales person or company you would like to buy from.
Will I buy from them again, UNLIKELY.

16 avril 2026
Avis spontané
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Réponse de Mobility Giant

Hi there,

Thank you for taking the time to leave your feedback. We’re very sorry to hear that your experience with us did not meet the level of service we aim to provide. We always want customers to feel listened to, supported and confident that they have received helpful advice when making an important purchase decision.

We appreciate you bringing this to our attention and take feedback like this seriously. We would welcome the opportunity to look into your experience further and discuss any concerns directly. Please feel free to contact our team if you would be happy to speak with us further.

Grace,
Mobility Giant

Noté 5 sur 5 étoiles

To be honest it was great

To be honest it was great. Had problem signing my agreement on line but I phoned office and they talked mee through it. Thanks for that

9 avril 2026
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Réponse de Mobility Giant

Hi Dorothy,

Thank you for your 5 star review!

We wish you all the best on your new scooter.

Grace
Mobility Giant

Noté 5 sur 5 étoiles

my scooter was devered with care and…

my scooter was devered with care and proffesionalism by a chap called wayne K
very helfull - very knowlegable and didnt mind all my daft questions

16 avril 2026
Avis spontané
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Réponse de Mobility Giant

Hi there,

Thank you for your 5-star review and your kind words about our engineer Wayne - never a daft question when it comes to your mobility!

We wish you all the best on your new scooter,

Grace
Mobility Giant

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