MobilityX Avis 

The service was great , unfortunately the product was faulty and I had to return it and pay £5 postage.

Company friendly and helpful, a little tricky to get a hold of but great work when they do come.

Hearing Aids arrived on time, well packaged...On opening them I found they were too big for my ears.
I contacted Mobility X and explained the situation It was agreed the hearing aids could be returned.
Which I promptly did and received my refund as soon as Mobility X received them as advised.
I highly recommend their service and advice, I cannot with the hearing aids as I did not keep them.
Friendly and professional.

Do not buy i am still waiting for my mobility scooter and they won't give me my money bk and the person at this vas swearing on the phone at me and not helping me

Ordered a fitness tracker watch, said next day delivery,been waiting nearly two weeks, and it still hasn't arrived, if the product is anything like the offer I'll be getting my money back

Easy to get in touch w Robson and after a minor fault he quickly ordered and sourced a replacement part no fuss. Had it delivered on a specific day I requested and that was fulfilled no problems too.

Purchased the Orbi2 smart ring for £49 which was on offer from £129. Sold with next day delivery.
After chasing this for the best part of a week a arrived 11 days later and was some cheap Chinese £10 ring.
Files complaint with PayPal who refunded. They are running a bait and switch scheme. Be wary.

Great experience, lots of support.

Great service couldn’t be happier bought a genie standing electric wheelchair for £8,000 for my dad, we tried it out and took it right away couldn’t complain it looks like new fully serviced and ready to go thanks guys

Incredible service from the team at MobilityX.

The team were extremely helpful in finding my perfect mobility scooter.

I couldn’t recommend this company enough! 5* all around!

Exactly what I needed! A great experience with wonderful customer service. A brilliant motility experience.

We had a great time with these guys! we were unsure on what to buy as it was our first time buying a power chair! We went for the Permobil in the end

Charlotte & Josh made the experience very easy and they had lots of knowledge!

Thankyou again!

Recently visited MobilityX, I was greeted by two lovely lads whom where very helpful and friend from the off, I needed a new power chair to suit my needs I also brought my family along and we was offered coffee and my family was given chairs to sit comfortably, the facility was very clean and welcoming, I spend a good few others with them testing out all sorts of chairs and they demonstrated everything step by step, I can’t thank Rob and Josh Enough, they have been fantastic and the process from start to having everything ready for delivery has been flawless.

A big thank you again from Janice and Family

Wow, spoke to Rob and arranged a visit to the warehouse in Leicestershire what a range over 100 different chairs and scooters to choose from Rob made me a tasty coffee and I walked away with my new to me Drive envoy thanks Rob would highly recommend

Visited the warehouse. Nice friendly guy. Didn’t have the wheelchair I was after apparently sold. No toilet facilities if you are disabled.

⭐☆☆☆☆

I chose MobilityX because their website heavily advertised a 12-month warranty on their scooters. Unfortunately, my experience was very disappointing.

When the scooter first arrived, it did not include a charger. I had to spend time chasing this up with phone calls and was eventually told the charger would be sent separately by post. This was frustrating when I had just purchased the scooter and wanted to start using it.

After around six months, the scooter stopped working. I contacted MobilityX immediately by email but received no response for over a week. When I called, I was told to email again. The same thing happened, leading to repeated delays.

Eventually, after a lot of back and forth, MobilityX agreed to collect the scooter and carry out repairs. However, despite numerous phone calls, emails and voicemails trying to confirm the collection date and time, the collection never happened.

At that point, I had no choice but to pursue a Section 75 claim through my credit card provider to recover my money.

To make matters worse, while trying to arrange a private repair, I contacted several repairers who told me they could not help because the scooter used third-party parts rather than parts supplied by the original manufacturer.

I was left without a working scooter for months and spent a significant amount of time chasing responses and trying to get the issue resolved.

Based on my experience, I would not recommend this company.

Yes Mobility x I did by scooter from you obviously not under the name Pixi but Stacie......

Terrible customer service. I ordered a mobility scooter for my wife, and was told it would be deliveted the next day. It was not. We were not given any tracking information, and they were unreachable by phone. We emailed them our concerns, yet it took 48 hours for them to respond. They said the scooter had a fault, so would we like a different one? We declined and asked for a refund.

On the day we ordered the scooter they clearly realised later that day that the scooter was faulty, which is why it was not given to the courier company, so they should have told us that day, not wait 48 hours, by which time we had wasted a lot of time staying in, in case the scooter was delivered.

Their customer service was outstanding,they were very quick to solve my problem,also must say their product is the best hearing aid I have ever had,for quality,and confort, I would highly recommend any one needing an hearing aid to try them first.

I ordered a smart ring and although I have a tracking number the item hasn’t been passed to Royal Mail and still no update 3 days later (meant to be Royal Mail 24).
I wouldn’t usually leave reviews but the communication has been none existent. I have emailed and also instant messaged multiple times to request them to look into the delivery problem and no response. I have also phoned multiple times and it just rings out and goes to giffgaff voicemail.
I will now have to go through the hassle of making a chargeback through my card to get this resolved.
Very disappointed in this.

The order was meant to be a next day delivery…7 days later and still no sign. When I contacted their number it went to voicemail every time and their chat was just answered by a bot. Total scam company. Don’t buy from them. Luckily I brought through a third party finance so was able to block the rest of the payments.