Hearing Aids arrived on time, well packaged...On opening them I found they were too big for my ears. I contacted Mobility X and explained the situation It was agreed the hearing aids could be retu... Voir plus
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I ordered a smart ring and although I have a tracking number the item hasn’t been passed to Royal Mail and still no update 3 days later (meant to be Royal Mail 24). I wouldn’t usually leave reviews... Voir plus
L'entreprise a répondu
After speaking to a lovely man named Rob this morning he understood my situation. He has given me a full refund and he is resending me a pair of Bluetooth Hearing Aids that I first ordered and paid f... Voir plus
I've never received such fantastic service from a company. I attempted to buy a mobility scooter off this company week or so ago but I pulled out at the last minute. Today I was able to finally buy... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our Managing Director Robson Wright has years of experience in the Mobility industry and a passion for providing high quality solutions that won’t break the bank. This means that the highest standards are demanded through the entire MobilityX process, from the initial design to the delivery of the product. This dedication to quality helps to fulfil the aim of bringing state of the art inovations to customers, without costing a fortune.
Coordonnées de contact
Royaume-Uni
- mobilityx.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Super friendly and accommodating
Super friendly and accommodating. Rob & team go to another level, to do an outstanding job! Thank you 👍
From the beginning I was given all the…
From the beginning I was given all the help to make a good decision. The level of respect and patience as I am disabled with parkinsons advanced my voice is interesting the delivery kept me informed i have warranty and confident that this company will be able to help me with any problems thank you mobilityX
I've never received such fantastic…
I've never received such fantastic service from a company. I attempted to buy a mobility scooter off this company week or so ago but I pulled out at the last minute.
Today I was able to finally buy one from them and I received 5* treatment. They kindly accepted my offer, offered to make a small mechanical adjustment for me, and we're just so helpful. I'm an elderly man (75) and they've gone above and beyond. I wish more companies were as helpful.
I heartily recommend the guys. Thank.

Réponse de MobilityX
Great range of used mobility scooters and power chairs, and very good prices!
I've just bought a used power chair from MobilityX for my elderly and infirm mother. A new model would have cost at least £5k, and this refurbished model was just under £2k, and in really good condition. The advice and service that we received from Robson - the owner - was excellent. He knows his stuff and is very polite and helpful. We visited his warehouse, just outside Leicester, and tested a number of chairs one day, decided on our preferred model and he delivered it the next. He's also able to make any minor alterations or adjustments that may be required. Although the warehouse looks a bit basic from the outside, I can't fault the service or the value and would highly recommend. Thank you Robson!

Réponse de MobilityX
Disappointing
Do not deal with this company 😐. Very poor service. Next day service is not factual. 7 days later after cancelling it arrived. I refused delivery. Absolutely disgusting service. I have informed my bank to get a refund. As I have no trust with them.

Réponse de MobilityX
Happy Hearing
Ease of purchase, quick delivery, well packaged. Instructions with hearing aids easy to understand, have been using them for a few days now my right ear was down to half of hearing, using these aids I now have
full sound and the ability to raise or lower the sound at a
touch is great. I'm very happy with the product also the
very reasonable cost compared to others. Many thanks.

Réponse de MobilityX
Smart watch for diabetes
I originally purchased a smart watch for my mother, to check her diabetes and other medications.
We received the smart watch fairly quick, once received we tried numerous times to sync the smart watch, firstly onto my mum's phone, then my sister's phone and finally my phone.
Dispite numerous attempts, the smart watch wouldn't connect to any phone.
So I contacted MobilityX to return the smart watch for a full refund.
MobilityX were very helpful and allowed me to return the smart watch. Not only did MobilityX refund me the full amount, they also refunded the postage fee very quick. There are not many companies that would refund the consumers postage fee so quick.
For me personally, I feel MobilityX went above and beyond to refund the smart watch plus postage fees.
The staff were really helpful on the telephone and via email.
Once again, thank you MobilityX for all your help and quick response.

Réponse de MobilityX
Watch great no charger to charge it so…
Watch great no charger to charge it so disappointed with it have messaged x2 no reply

Réponse de MobilityX
Bought a mobility scooter for my…
Bought a mobility scooter for my grandad from MobilityX and honestly the whole experience was brilliant. The price was fair, the communication was great, and my grandad absolutely loves his new scooter. Really happy with the service and would 100% recommend MobilityX to anyone
False sale caused anxiety
The MD sent pictures of a used Beamer Tramper mobility scooter which he said he had in stock. My dad paid for a service and delivery. Then the MD claimed it had a gearbox problem and he couldn’t supply it - but these scooters don’t have a gearbox. Beamer Tramper confirmed they have seen several recent scam sales of their scooters online. We found the exact same pictures of the scooter on an online marketplace. The owner said she still had it and it hadn’t been sold to mobilityx. The MD tried to get dad to take an alternative scooter and sent pictures. But again we found the exact same pictures on another online marketplace from over 6 months ago. MD was unable to provide evidence he had either scooter in stock. I raised the issue with citizens advice and trading standards and the bank. Fortunately we managed to get a refund on the last possible date before starting the process of a chargeback. The situation caused a lot of anxiety.

Réponse de MobilityX
Brilliant
Brilliant, professional, friendly service. Robson was incredibly knowledgeable and supported my mum in choosing the most suitable product. I have already recommended to other family members.
Good communication from seller
Good communication from seller, respectful and well mannered. I paid a fair price & my chair was fully cleaned and refurbished before taking delivery. I couldn’t be happier and have been supported and helped throughout the process. Thankyou so much MobilityXTeam! From Barbara
Terrific product my hearing aid
Terrific product my hearing aid. No pro lemordering,arrived on time. I would recomment MobiltyX to anyone who needs reasurance. Ratiing excellent
Excellent service!
Excellent service, great prices and very friendly! I would definitely recommend!
Great service
Great service, very happy customer!
My nan is able to get back out being more independent and her favourite thing bird watching thanks to you guys!
Excellent service definitely recommend
Due to requiring an electric scooter I researched several company’s and came across mobilityX. I spoke to a lovely man called Robson whom provided advice and guidance ensuring I purchased the right scooter. Overall excellent service, delivered on time, excellent condition, highly recommended.
5 star service very happy
I have been after a mobility scooter for a few months now but did not feel confident enough to buy off the web as unsure of what I really needed.. my daughter messaged mobility x and I then received a call from the MD himself and we had a long discussion about which scooter would suit my needs best.
After a video call and rob showing me a few that would suit me I decided on a pride ranger and I’m very happy with the choice.
Rob dealt with my purchase and delivery himself and the scooter arrived looking superb and well packaged on a pallet.
I was able to videocall rob and he talked me through all the controls and how to use the charger as required, he was exceptionally helpful and despite being very busy was not troubled to help all he could.
very happy customer and thank you
After speaking to a lovely man named…
After speaking to a lovely man named Rob this morning he understood my situation. He has given me a full refund and he is resending me a pair of Bluetooth Hearing Aids that I first ordered and paid for. I really can’t thank Rob enough for going out of his way to helping and understanding my situation. I would buy from this company again. If any problems I will email Rob again. Mobility X comes Highly Recommended.
I recently bought a mobility scooter…
I recently bought a mobility scooter from MobilityX and overall I'm really happy with it. The scooter itself is solid, comfortable, and does exactly what I needed it to do. It's easy to use, smooth to drive, and feels stable and safe when out and about.
The battery life has been good so far - I can go out for a decent amount of time without worrying about it running flat, which gives me a lot more confidence and independence. The seat is comfortable, and everything feels as it should and I’ve had no problems.
Ordering was straightforward and the scooter arrived as expected. Any questions I had were answered, and once I got used to it, it's genuinely made getting around a lot easier and less stressful.
I don't normally write reviews but the…
I don't normally write reviews but the service I received from rob on the purchase of my wheelchair was exemplary.
I was very hesitant to purchase online so I emailed mobility x and rob called me back instantly and gave me a full walk around of the wheelchair on live video and helped me through the purchase very easily.
The chair was £6000 pounds so he understood my fears and nursed me through as I am not the best on computers.
The chair arrived on a pallet 48 hrs later and to say I was happy was an understatement, it was gorgeous and rob had adjust the seat width to perfection for me.
After two weeks of joyful ownership I needed a holder fitting for my crutch as I needed this to transfer from my wheelchair into a normal chair , so I called rob and within 72bhrs he had supplied and fitted the holder and had even driven 40 miles to do it so you can imagine how thrilled I was.
Do not hesitate to purchase from this company it really is first class.. thankyou rob
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