I love being able to have my own "account" for money, and being able to have a way to store it since im prone to losing money, but its also really cool how my parent can give me an allowance with it,... Voir plus
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Horrible service ,The customer support does not speak English .They blocked my daughter's card without no tangible explanation and the overall service is absolutely poor. I paid $5k to Pay Mine , We l... Voir plus
L'entreprise a répondu
So far I'm absolutely loving the app. I have each child a card where they can start saving and using their money wisely. Customer service is wonderful especially through chat which I had all my questi... Voir plus
Originally i got the card for my oldest, and then we added my middle child and now my youngest one has one. We love that we can keep track of their spending habits and they can see how much they earn... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Modak is a US-based platform leveraging the power of fintech, gamification, and community to empower kids to reach their full potential. We are founded with an audacious vision to enable kids and young adults to reach their full potential, regardless of their background. We pursue this mission by offering a gamified fintech and learning ecosystem - with teen cards, financial literacy, and other services. We build for scale and security using the best technologies and enrich the user experience with a thriving community that supports each other. Modak is trusted by over 30,000 families and growing by the day. We are one of the most well-funded early-stage startups, and we are grateful for the 5+ years of runway we have even in this market. Our investors include GGV Capital ($9.2Billion VC firm), Monashees, Maya Capital, Nazca VC, One VC, and 30+ leading angel investors and entrepreneurs across Silicon Valley and Latin America.
Coordonnées de contact
4,4
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The agent was able to answer my…
The agent was able to answer my question. It is a bit frustrating that we can not print a statement from the app, but I will email to get what we need.
8 avril 2025
Avis spontané
We have had a great experience so far…
We have had a great experience so far and customer service has been great and efficient!
8 avril 2025
Avis spontané
It’s better now but still learning this…
It’s better now but still learning this app lol
8 avril 2025
Avis spontané
Great customer service is fast
7 avril 2025
Avis spontané
I did like it took over a week to get…
I did like it took over a week to get my account unlocked. But my kids happy the got their accounts back.
7 avril 2025
Avis spontané
Réponse : Modak Makers
Hi Jazmine,
Thanks for sharing your feedback! We're so glad to hear that your kids are happy to have their accounts back! We truly apologize for the delay in getting things unlocked—it’s not the experience we want for our families.
We appreciate your patience throughout the process, and we're constantly working on improving to make things smoother. If you ever need any further help or have any questions, we're always here to assist!
-The Modak Team
the costumer aervice is awsome i like…
the costumer aervice is awsome i like how you don have to wait a lot and thet help u on evreything and tha app has helped my kid with adhd a lot
7 avril 2025
Avis spontané
Fast help and very friendly would…
Fast help and very friendly would definitely recommend
7 avril 2025
Avis spontané
Love it for my kid
7 avril 2025
Avis spontané
Enjoying the app and the support is…
Enjoying the app and the support is great!
7 avril 2025
Avis spontané
So far so good..
So far so good... Setting up my account for my kid. During set up its asking me for my kids cell phone number. My 9 year old does not have a phone.
7 avril 2025
Avis spontané
I love the card .
6 avril 2025
Avis spontané
Loving the app
So far I'm absolutely loving the app. I have each child a card where they can start saving and using their money wisely. Customer service is wonderful especially through chat which I had all my questions answered quickly. Looking for a card for your children then look no further this is the absolute best!
7 avril 2025
Avis spontané
Customer service was great
6 avril 2025
Avis spontané
I love this app for my family
I love this app for my family. Helps me manager money with my kid and teach them how to as well. It’s also great for getting money to my son when he’s not physically with me.
6 avril 2025
Avis spontané
Just getting started will update later
6 avril 2025
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customer service
The customer service agent, Diego, responded immediately and was very helpful with information to answer my question.
6 avril 2025
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So far I like it…
So far I like it and think the software is well implemented. Right now I’m having an issue linking my bank to the app which means I can only use a debit card to transfer funds. Each debit transfer incurs a $.50 fee which will add up quickly. Modak is working to resolve this issue.
6 avril 2025
Avis spontané
So far I like it but we’ve only had it…
So far I like it but we’ve only had it a few days. I let you know more later
4 avril 2025
Avis spontané
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