moderattan.co.uk Avis 

76
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased the Naples Right Side Dining Corner Sofa Set with Fire Pit Table. I only ordered on the Tuesday night and it was delivered Friday lunch time! Brilliant service. The quality of the set is o... Voir plus

Noté 5 sur 5 étoiles

Very happy with the quality, price and prompt delivery of our garden furniture set. My only criticism is that the courier left the goods on our driveway when we were out and we didn’t receive any noti... Voir plus

Noté 5 sur 5 étoiles

Excellent company, kept us informed and when to expect delivery! Very pleased with the quality of the Antonio rise and fall rattan set. The 2 armchairs and seatee had to be assembled, but thank yo... Voir plus

Noté 5 sur 5 étoiles

My garden furniture hasn’t arrived yet but this company has been excellent. I contacted them before purchasing to check stock due to being let down by another company, the response was quick. Ther... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

Outdoor Rattan furniture and home furnishings


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

76 avis

5 étoiles
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1 étoile

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4,8

Tous les avis

(76)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great value, great quality. Absolute must!!

I had great communication with Mode Rattan prior to purchasing my corner sofa which answered any queries promptly. Purchasing was easy and the fast next day or nominated day delivery was excellent. Easy to assemble and fantastic quality all round, very very happy.

26 août 2021
Noté 5 sur 5 étoiles

Strong, Sexy and Safe

I bought the Amalfi 9 seater Rattan Corner Sofa Set. I’ve got to be honest, soon as I took it out the packaging I knew this product was professional. I have 8 kids and it’s a nightmare having bbq’s/parties in the back.
The last dodgey sofa set I bought from B&Q snapped when the dog jumped up on it.
You’ll be glad to know when my grandma and several kids and dog jumped on the sofa to Party Rockin by LMFAO it stood strong. It looks great too and makes me proud to be Northern.

24 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Extremely reliable

Great garden furniture at a great price.
I bought the Amalfi 9 seater and it's extremely comfortable and great quality at a superb price. Would definitely shop here again.

24 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service would use again, I spoke Justine who sorted delivery to Northern Scotland. No issues whatsoever and great quality.

24 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Ordered the amalfi 9 seater and table

Ordered the amalfi 9 seater and table, then realised it wasn’t the riser table,quick message and all sorted same night. Impressed. Delivered when said as well. Very happy👍🏼👍🏼🙌🙌

17 août 2021
Noté 5 sur 5 étoiles

Delivered sooner than I anticipated

Delivered sooner than I anticipated. However, it would have been useful to have had notification of day the delivery would arrive, to ensure someone in premises.
Slight damage noted on two corners, otherwise good presentation.

9 août 2021
Noté 5 sur 5 étoiles

Love our garden furniture

We ordered our garden furniture a month ago, there was a little delay in delivery, but we didn't have any issue with this, as i think alot of companies are experience the same issue what with us coming out the EU and covid. But the customer service i received was 10/10 i can not say a bad word about it, and we love our garden furniture. I would highly recommend this company.

5 août 2021
Avis spontané
Noté 4 sur 5 étoiles

I have been pleased with the service…

I have been pleased with the service received. There were a few difficulties with the shipment due that were outside of the companies control but they took the time to keep me well informed. Love my new furniture.

30 juillet 2021
Noté 5 sur 5 étoiles

What a hero

What a hero. My sofa bangs and the service was delivered quicker than the West were in response to Kruschev during the Cuban missile crisis. Would thoroughly recommend.

6 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

Should not have had the option to…

Should not have had the option to select delivery to Northern Ireland if delivery to Northern Ireland is not available

6 juillet 2021
Logo de moderattan.co.uk

Réponse de moderattan.co.uk

Dear Louie,

Thank you for sharing your experience.
There is no option to ship to Northern Ireland because we don’t offer this service as many suppliers aren’t at this moment in time. The costs of shipping and the paper work required for NI at the moment makes it unviable, and we don’t feel it is acceptable to pass these costs on to our customers.

Had you have contacted us, we would have responded to you within 24 hours advising you we didn’t ship to NI.

You were notified the same day you placed the order and a refund sent back to you that day.

We take your comments on board and will add a disclaimer to our website advising customers at this moment in time we don’t ship to NI.

Best regards,
Mode Rattan.

Noté 5 sur 5 étoiles

Great quality, very reasonably priced

Very happy with the quality, price and prompt delivery of our garden furniture set. My only criticism is that the courier left the goods on our driveway when we were out and we didn’t receive any notification of delivery. Thankfully it was all still there when we arrived home. Maybe worth reviewing which courier to use or checking their delivery procedures. Would order again though.

15 juin 2021
Noté 5 sur 5 étoiles

9 seater rattan set

Very good company to deal with, delivered on time and quality is excellent. Very easy to assemble. Would buy from them again no problem

14 juin 2021
Noté 5 sur 5 étoiles

My garden furniture hasn’t arrived yet…

My garden furniture hasn’t arrived yet but this company has been excellent.
I contacted them before purchasing to check stock due to being let down by another company, the response was quick.
There has been a hiccup with the delivery company not delivering but Justine who works for this company has been fighting my corner all the way sorting it out for me. She really has been brilliant, so if your looking at ordering from here speak to Justine or Becky without a doubt.
I can’t wait for it to arrive on Monday!!
Laura and Will

12 juin 2021
Avis spontané

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