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Momentoi Avis 6

•
TrustScore 2.5 sur 5

2,3

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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Coordonnées de contact

2,3

Bas

TrustScore 2.5 sur 5

6 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Received Sweat Towel from them witch I…

Received Sweat Towel from them witch I never ordered now they are asking me to pay for the requested return information but still getting asked to pay for them

24 juin 2026
Avis spontané
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Réponse de Momentoi

Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize for the disappointing experience you had and fully understand your frustration.
We take your feedback very seriously and will review our service to prevent this from happening to other customers.
Please send your details to our customer service email address: service@momentoi.com .Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 1 sur 5 étoiles

Flower bird baths

I ordered 4 flower bird baths. The picture on the site showed a bird having a bath and looked quite large. When it arrived they were very small and there is no way a bird could drink out of it let alone have a bath.
Not even suitable for insects as there is no
Way they can have a drink without falling in.
I have found several dead already.
I complained to customers service who asked me to send photos which I have done. I have had no response.
DO NOT USE THIS SITE!!!

8 juin 2026
Avis spontané
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Réponse de Momentoi

Dear Customer, Thanks for letting us know about your experience. We’re sorry the product didn’t match what was shown. Our support team is ready to help, so please email them at service@momentoi.com with your order details. We’ll get this sorted out for you.

Noté 1 sur 5 étoiles

Awefull service

Awefull service , same problem as someone else , ordered light fans , they didnt send the adapters i paid for , then tried to charge me more money for thier mistake , told them uk trading standard laws says i aint got to pay for return as they wanted more money , told them thier to pay never got a reply , just like all the others i then entered a battle to get my money back in the end the bank did , stay well clear , shocking service money grabbing gits

22 juin 2026
Avis spontané
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Réponse de Momentoi

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@momentoi.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.

Noté 1 sur 5 étoiles

Adapter never arrived on my fan light

Adapter never arrived on my fan light. Remote is cracked on the back. Terrible service

19 juin 2026
Avis spontané
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Réponse de Momentoi

Dear Customer,Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly atservice@momentoi.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.

Noté 1 sur 5 étoiles

Shocking service

Shocking service , ordered an item before the end of may , now middle of June and it’s still not arrived. Doubt very much it ever will , tracking is still saying ‘ on its way ‘ and has been for a couple of weeks. Do not buy anything from this company if you can help it

16 juin 2026
Avis spontané
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Réponse de Momentoi

Dear valued customer,
Thank you sincerely for taking the time to share your experience with us. We are very sorry to hear that you were not satisfied with your recent experience, and we understand your disappointment. We are a licensed and registered company, and your trust is the foundation of our business. If you have not received your order, please feel free to send the details to our customer service email: service@momentoi.com. Our dedicated team will work diligently to resolve the issue within 24 hours. We believe that every problem is an opportunity for improvement, and we look forward to providing you with a better experience.

Noté 1 sur 5 étoiles

Ordered the flower bird baths

Ordered the flower bird baths, when they arrived they were that small a bee would have struggled to fit in. Then they wouldn't give my money back without jumping through lots of hoops first. Opened a case with PayPal then they wouldn't give me my money back unless I closed my case. On going battle for three weeks now. BEE VERY CAREFUL OF THIS SITE.

9 mai 2026
Avis spontané
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Réponse de Momentoi

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@momentoi.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

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