MOMINA - Designer Outfit Collection Avis 

574
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m always amazed by Momina's! Their clothing quality is truly top-notch. I've been choosing them for special occasions like birthdays and Eid for nearly five years now. I sincerely wish for their bus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my 1st order with Momina and I was unsure due to sizes but they turned out perfectly, true to size. Very happy with my purchase and they turned out wayy more beautiful than the actual website... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used their express delivery service, ordered on Sunday. My parcel arrived on Tuesday. Absolutely love the suits ! Such good quality products, beyond my expectations. Will be buying from you ag... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing customer service and clothes! I received the wrong size and rang the shop which resolved this straight away and shipped my item for next day delivery, the brother reassured me that i would rec... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

MOMINA – Designer Outfit Collection stocks the latest Pakistani designer apparel following the latest trends and fashion, at the best prices in UK.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

574 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(574)

58 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Fabrics quality too bad

Fabrics quality too bad, when asked to return they told have to pay for return.really disappointed.

23 février 2026
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Réponse de MOMINA - Designer Outfit Collection

We’re sorry to hear that the item did not meet your expectations. We offer a wide range of products across different price points so customers can choose what best suits their preferences and budget. The item selected was from our more budget-friendly range.

We can confirm the item was not faulty, and as requested, we accepted the return and issued a full refund. In line with our policy, return shipping costs apply when items are returned due to personal preference rather than a defect.

We always aim to be transparent about our pricing and return policies, and we’re happy to assist customers prior to purchase if they’d like guidance on selecting from our different collections.

Noté 5 sur 5 étoiles

Excellent material and design as…

Excellent material and design as described, beautiful suits, I'm well pleased. Size correct to label. Thanks. Oh and really really fast delivery, under a week

25 février 2026
Avis spontané
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Réponse de MOMINA - Designer Outfit Collection

Thank you so much for the lovely feedback 🥰

Noté 2 sur 5 étoiles

Disappointing

A suit was sent to me, clearly the wrong size and the stitching down both sides had been taken out, you could see the overlock stitching was visible and damaged material at the bottom. Took a while to get a response, however I did get a refund.
Return policy is only 14 days and you have to pay for postage, was unable to return in time and not even offered a credit note or exchange.

26 janvier 2026
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Réponse de MOMINA - Designer Outfit Collection

Hi,

I’m sorry to hear about your experience, and I appreciate you reaching out. Our 14-day return period is a fairly standard policy. After reviewing your order, we can see that you returned one of the suits within that timeframe, and it was successfully refunded.

The second return request was made outside of the 14-day window, after you had a change of mind. Unfortunately, we’re unable to accept returns beyond the two-week period.

We truly appreciate your understanding, and please don’t hesitate to reach out if you have any other questions or if there’s anything else we can assist with.

Noté 3 sur 5 étoiles

Bottom stuff is not so good

Bottom stuff is not so good. Shirt and trousers have no match. It’s disappointing.

29 janvier 2026
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Réponse de MOMINA - Designer Outfit Collection

Hi. We’re sorry to hear the items didn’t meet your expectations. We always aim to provide high-quality items, and if you’d like to contact our support team, we’d be happy to help.

Noté 5 sur 5 étoiles

Great customer service

Great customer service. The outfits were exactly as expected. The only thing is the cost of returns/exchange, you have to pay p&p. There is also a deduction for the p&p of your original order if the return makes the over all price come down below the free p&p threshold. And then theres the delivery cost for the suit you want exchanged. All in all it can become as costly as the actual suit. I understand the logistics of this as a business and MOMINA are very transparent. But if your ordering clothes, especially for chn, you will most likely need an adjusted size. Something for customers to factor in when placing an order.

2 décembre 2025
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Réponse de MOMINA - Designer Outfit Collection

In most cases, we cover the delivery cost of sending the exchange parcel back, as long as the customer sends the suit to us. But in this case, your original order had free delivery discount, plus we gave you additional discount as goodwill, which was valued more than the delivery cost. This is why we mentioned that we cannot give further discounts on the same order and cover extra delivery costs, as we still have to pay for the courier service, especially considering it was a low value suit. I hope you understand why we had to take this decision.

Noté 1 sur 5 étoiles

Ur return policy really bad sorry to…

Ur return policy really bad sorry to say I have return my item it's been 10 days but still no reply no refund

29 octobre 2025
Avis spontané
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Réponse de MOMINA - Designer Outfit Collection

Hi. I've looked into your order and the refund was processed the day before you wrote this review. As mentioned in our previous email, the automated email confirming your refund is only sent out once your bank has responded to us with a confirmation of a completed refund. If you havent received that email yet, then its probably still in process. Depending on your bank, this can take a few days to complete.

Rest assured, everything from our end has already been completed.
If you have any queries, please feel free to get in touch via email, WhatsApp or by call.

I hope I have been able to answer your questions, and would appreciate if your could reconsider the review rating.

Have a lovely day 🥰

Noté 5 sur 5 étoiles

Great service

Great service, great quality of the fabric as promised , delivered in time. Keep up the great work, definitely recommend

28 octobre 2025
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Réponse de MOMINA - Designer Outfit Collection

Thank you so much ❤️

Noté 3 sur 5 étoiles

It was a shame my order was not…

It was a shame my order was not complete and was refunded at the discounted price. Instead it should be made notice when ordering that it’s not in stock to change the order there and then to avoid refunds. The clothes were as good as the pictures and with the lawn it needs to be stated whether the clothes have been shrunk before hand

27 octobre 2025
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Réponse de MOMINA - Designer Outfit Collection

Hi. Thank you for the feedback. From the 6 suits on that order, 1 was not available in stock, hence it was refunded. This doesn’t happen often, but occasionally there can be stock count errors. We do our best to keep this to a minimum. Also, in regards to the refund, since there was a 10% discount code used on the order, the amount paid for that suit was the exact amount refunded. I hope I was able to answer your query, and please accept our apologies for any inconvenience caused. If you have any questions, please get in touch and we would be happy help ❤️

Noté 5 sur 5 étoiles

Very good suit

Very good level of service provided by momina, suit ordered good quality, stitching good, the size was as described, would order again, thank you!

31 octobre 2025
Avis spontané
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Réponse de MOMINA - Designer Outfit Collection

Thank you so much for the lovely feedback 🥰

Noté 5 sur 5 étoiles

Good service

Good service

26 septembre 2025
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Réponse de MOMINA - Designer Outfit Collection

Thank you so much ❤️

Noté 5 sur 5 étoiles

Excellent Customer Service

Lovely customer service always repsond promptly and are very helpful

8 septembre 2025
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Thank you so much ❤️

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