MOMINA - Designer Outfit Collection Avis 

574
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m always amazed by Momina's! Their clothing quality is truly top-notch. I've been choosing them for special occasions like birthdays and Eid for nearly five years now. I sincerely wish for their bus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my 1st order with Momina and I was unsure due to sizes but they turned out perfectly, true to size. Very happy with my purchase and they turned out wayy more beautiful than the actual website... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used their express delivery service, ordered on Sunday. My parcel arrived on Tuesday. Absolutely love the suits ! Such good quality products, beyond my expectations. Will be buying from you ag... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing customer service and clothes! I received the wrong size and rang the shop which resolved this straight away and shipped my item for next day delivery, the brother reassured me that i would rec... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

MOMINA – Designer Outfit Collection stocks the latest Pakistani designer apparel following the latest trends and fashion, at the best prices in UK.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

574 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(574)

58 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good service

Good service

29 août 2025
Avis spontané
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Thank you so much ❤️

Noté 5 sur 5 étoiles

Speedy delivery

Got the pair of exact colour shalwar I wanted within 2-3 days

29 juillet 2025
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

❤️❤️❤️❤️❤️

Noté 5 sur 5 étoiles

Nice

Nice, and good quality outfits, and a speedy delivery. Very pleased with their service, compared to other companies!

2 juillet 2025
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Thank you so much ❤️

Noté 1 sur 5 étoiles

Absolutely ridiculous return policies

Absolutely ridiculous return policies in place for this shop. Apparently they can’t accept returns without their ribbon attached to it. How hard is it to replace a standard logo ribbon?! When asking them if I can return a suit and they can take a £% off the original payment as I didn’t have the ribbon they still refused and couldn’t give an alternative option. Ridiculous customer service and they also try to give it all when responding. AVOID!

21 juin 2025
Avis spontané
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

I'm sorry that you feel this way, but our returns policy is clearly outlined and follows standard practice in the designerwear industry. Each suit includes a security ribbon that clearly states repeatedly that "If this ribbon is cut and removed, then a return will not be accepted". This allows you to try on the suit at home without needing to remove the ribbon, while also protecting against garments being worn and then returned.

We explained this to you several times, but insisting on "just replace the ribbon with a new one" completely misses the point, and unfortunately isn't possible, as it would undermine the purpose of the policy.

We always aim to be fair and transparent, and while I understand your frustration, our return terms are in place to ensure the integrity of the items we sell and to protect all customers equally.

Noté 5 sur 5 étoiles

Amazing customer service and clothes

Amazing customer service and clothes! I received the wrong size and rang the shop which resolved this straight away and shipped my item for next day delivery, the brother reassured me that i would receive the right size in time for Eid in which I did and also apologised for the mistake on their size. I will be shopping from here again insha allah

3 juin 2025
Avis spontané
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Thank you so much for the lovely feedback ❤️

Noté 5 sur 5 étoiles

Great service

Just want everyone to know the clothes here are very good the delivery is outstanding as every time i receive my clothes in 2 days. Also customer service is great too 😊. A very good shopping experience thank you .

8 juin 2025
Avis spontané
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Thank you so much ❤️

Noté 5 sur 5 étoiles

Kids Eid outfits…brilliant customer service

Ordered Eid outfits for my girls this year, really good choice of outfits and sizes available. There was a little issue with the order but I was amazed at how brilliant the customer service was which rectified the issue quickly and meant my girls got to wear some lovely clothes this Eid. 10/10 customer service. Thank you!

5 juin 2025
Avis spontané
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Thank you so much 🥰🥰🥰

Noté 5 sur 5 étoiles

I placed an order for a dress right…

I placed an order for a dress right before a bank holiday weekend, and I was genuinely surprised by how quickly it arrived. When I opened the package, the dress looked even better in person than it did online. Given the reasonable prices on this website, I'll definitely be ordering from here again!

23 mai 2025
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Thank you so much 🥰

Noté 1 sur 5 étoiles

As Eid approached

As Eid approached, I decided to order my daughter's clothes from Momina Clothing. When my order arrived, they had sent the wrong size. I was so disappointed, and so was my daughter, as there wasn't enough time left to return or exchange them. I now know not to trust them. If you didn't have the size, you should have let the customer know; I would have chosen another design. The website said it was available, but you didn't have this size. Disappointed.

28 mai 2025
Avis spontané
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Hi. I'm really sorry to hear that you received the wrong size. We would never do this intentionally, and it would have been a mistake of the packing team. If you had contacted us, we would have rectified it immediately. It's still not too late if you need it for Eid. If you can contact us by email, phone or WhatsApp, and tell us your order number, we will get the correct suit sent out to you, and you will receive it in 1-2 days. We will also arrange collection of the incorrect suit you received. Please accept my apologies for any inconvenience this may have caused, and we look forward to hearing from you soon.

Noté 5 sur 5 étoiles

Good experience till date

Good experience till date. Well informed regarding delivery
Fabric is also good

26 mai 2025
Avis spontané
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Thank you so much ❤️

Noté 5 sur 5 étoiles

My clothes came on time

My clothes came on time, and the suits were really nice.

15 mai 2025
Avis spontané
Logo de MOMINA - Designer Outfit Collection

Réponse de MOMINA - Designer Outfit Collection

Thank you so much ❤️

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus