Mondae Avis 

44
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 3 sur 5 étoiles

The delivery took longer than expected and the product was packed in cold packs, however the packs were completely defrosted and the vial of injection was warm to the touch. The dashboard never upda... Voir plus

Noté 5 sur 5 étoiles

I have had nothing but a positive experience through Ezra now Mondae. I've been with them for about 3 months now. They get my refills to me super quickly & anytime I need support Paula is right there... Voir plus

Noté 1 sur 5 étoiles

I asked which pharmacy they use and requested a Certificate of Analysis, but they refused to provide either until I pay and receive the medication. Then, they said, I can read the pharmacy name on the... Voir plus

Noté 5 sur 5 étoiles

I have had nothing but a positive experience with Ezra/Mondae! I have been a client of theirs for about 3 months and any questions or "issues" I have had, they have been able to resolve them immediate... Voir plus


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3,3

Moyen

TrustScore 3.5 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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3,3

Tous les avis

(44)

44 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Finally found the right GLP/Trizepatide company...Mondae, after trying two others

I found Mondae after trying two other GLP companies that advertised "no price increase on increased dosage," but it was close to impossible to get timely responses, much less increases beyond my starter Trizepatide dose after months. On top of that, their patient portals were awful.

I finally tried Mondae because,of all the new compounded GLP companies I was looking at, Mondae was the only one who gave me an estimate of the dose they would be trying to get approved if I signed up. (All the others wanted me to switch, but gave NOinsight into what my first dose with them might be.)

I understood it would have to be approved by the clinical team, but it was so refreshing to see what dose Mondae was actually targeting for me! So I signed up with Mondae and am thrilled I did.

Great news, my increased dose was approved, and the portal and app were heads and tails better that the two prior companies I tried.

I also had a few questions post order, and the were responsive, professional and gave very informed, detailed responses. (Juan was great!)

I am so so happy I switched to Mondae. Everything has been transparent, efficient and professional. Finally I feel like I found a company who wants to help me find a dose that actually works, versus just see how long they can keep me at a starter dose just to maximize profit.

To anyone looking to switch GLP companies, this is a company that will actually give you an estimate of your target first dose with them...BEFORE you pay.

Thanks Mondae, I am delighted I found you!

12 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

I asked which pharmacy they use and…

I asked which pharmacy they use and requested a Certificate of Analysis, but they refused to provide either until I pay and receive the medication. Then, they said, I can read the pharmacy name on the package and contact them myself. Sorry guys, but it’s very scammy.

11 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Still haven't received my order .

Still haven't received my order .
And you already have a date to take money off my card again. You cant speak to anyone all you can do is email or a robot chat. I would not recommend this to anyone

28 août 2026
Noté 4 sur 5 étoiles

I just got my package

I just got my package. and had 1 dose so far so I am not able to tell how well it is doing. As for shipping it came on the day it was suppose to
September 2

2 septembre 2026
Noté 3 sur 5 étoiles

Delivery Service

The delivery took longer than expected and the product was packed in cold packs, however the packs were completely defrosted and the vial of injection was warm to the touch.
The dashboard never updated to tell me the delivery was on its way.
The informational flyer that was included to give instructions was in VERY small print and hard to read. I had to take a picture of it on my phone and enlarge it there to read the instructions.

2 septembre 2026
Noté 1 sur 5 étoiles

Bad company

Bad company, predators going after your money. They assign you to a drug you didn’t agreed, and they don’t return your money

26 août 2026
Noté 1 sur 5 étoiles

My medication came warm

My medication came warm, ice pack completely melted and warm. They are telling me it's safe at room temperature for 7 days but this is South Texas with 100+ degree temperatures and who knows how high it got or how long it was over temp for. 1 small ice pack with 2 day shipping is not sufficient in Texas in the summer. I will not order from here again because I don't feel safe using the warm product I received.

26 août 2026
Noté 1 sur 5 étoiles

Tried to cancel

Tried to cancel. Last I heard a message had been sent. Need to provide phone number to customer service

25 août 2026
Noté 2 sur 5 étoiles

Second order issues

The first 3 months were super easy. I went to do my next 3 months and they are sending me a way lower dose and somehow when I complained the order shipped an hour later…. I told them my last dose was already not fully working so why would I want to pay a bunch of money for something that won’t work? Fix it please.

31 août 2026
Avis spontané

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