Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

SCAM! Also operates as monease.net BEWARE! This is a scam network. They operate multiple domains including monease.net and monease.io. They stole my $500 on the .net version of their s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been using this exchange for over a year now to swap BTC and USDT, and it's been 100% smooth. Every transaction went through quickly, no bugs, no delays. Support responded instantly the one time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently exchanged Ethereum ERC20 to Tron TRc20 on monease.io and the process was very smooth and fast. The exchange took only 5 minutes and the customer support was excellent. I received a response... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm a full time trader, and its always been a headache to exchange crypto to fiat, and using this service have made my life easier, very cheap commission, lovely support and service. Keep up guys... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bureau de change
  2. Service de finances alternatives

Écrit par l'entreprise

Monease offers financial services for international money transfers, currency exchange, and mobile top-ups. We aim to provide easy and affordable transactions. Our services include multiple payment methods, low fees, competitive exchange rates, and easy mobile top-ups. For businesses, we offer a private-label solution with a user-friendly, scalable, reliable, and cost-effective platform. Benefits include easy navigation, scalability, secure transactions, and cost savings. We also provide tools like CRM, wallets, country access, APIs, and management tools. Our designers can create custom websites or apps to enhance your brand. Choose Monease for reliable services. Explore the live demo or contact our 24/7 support.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

SCAM

SCAM! Also operates as monease.net
BEWARE! This is a scam network. They operate multiple domains including monease.net and monease.io. They stole my $500 on the .net version of their site. It is the same criminal group. Created recently, no license, support blocks you after deposit. Do not use any site with the name Monease!

PS

Your response relies on technical lies and admission of legal violations. I formally reject your demands based on UK Law:

1. ILLEGAL DATA COLLECTION (CRIMINAL OFFENSE)
You claim to operate as a UK entity. Under Section 170 of the Data Protection Act 2018, processing personal data (ID/Passports) without being registered with the Information Commissioner's Office (ICO) is a CRIMINAL OFFENSE.
I checked the ICO register - your company is NOT listed. Therefore, your demand for my documents is illegal. I will not send sensitive data to an unlicensed entity via unencrypted channels, as this violates GDPR Article 32.

2. THE LIE ABOUT "AML PROVIDER" CUSTODY
You state funds are "held by our AML provider". This is a technical lie designed to deceive users. AML providers are analytics SOFTWARE (scoring tools); they do not possess wallets and DO NOT take custody of crypto assets.
If you are telling the truth, publicly post the Transaction Hash (TXID) showing the funds moving to this "provider". You refuse to do so because the funds are sitting in YOUR wallet.

3. LEGITIMACY PROVEN
I provided an official Invoice and Job Offer proving the Source of Funds (SoF). You ignored them.

19 décembre 2025
Avis spontané
Logo de monease.io

Réponse : monease.io

Hello,

We would like to clarify that no one has blocked you from contacting us. You can reach our support team 24/7 via email, Telegram, or live chat.

Regarding your recent request, our records show that you attempted to send funds related to sanctioned sources or illegal services. Please note that our platform does not accept such transactions. In accordance with Anti-Money Laundering (AML) regulations, these funds were not received by us and are currently held by our AML provider.

To proceed with returning the funds, completion of the required KYC (Know Your Customer) verification is mandatory. This is a standard regulatory process. Your continued refusal to complete KYC raises additional concerns and prevents us from moving forward with this transaction.

Without successful KYC verification, transactions of this type cannot be processed through our platform.

If you need any assistance or have questions, please feel free to contact us at any time through our available support channels.

This message is to follow up on our previous communications.

We would like to reiterate that we are not able to process or influence AML decisions. Any refund can only be reviewed after successful completion of the KYC procedure required by the AML provider.

Without passing KYC, it is not possible to proceed with the AML review or any potential refund. The verification process typically takes only a few minutes to complete once the required documents are submitted.

Continued refusal or delay in providing the requested KYC documents means that the case cannot move forward, regardless of the number of follow-up messages sent.

We kindly ask you to complete the KYC process so the matter can be reviewed accordingly.

Noté 5 sur 5 étoiles

Надёжный сервис

Надёжный сервис. Пользовался несколько раз — всегда всё чётко. Получаешь то, что обещано, и быстро.

23 juillet 2025
Logo de monease.io

Réponse : monease.io

Здравствуйте, Джейсон
Мы рады, что у вас был положительный опыт.
Ваше удовлетворение — именно то, к чему мы стремимся каждый день.
Спасибо, что выбрали Monease.
— Команда Monease

Noté 5 sur 5 étoiles

Swapped Eur to USDT the other day and…

Swapped Eur to USDT the other day and it took about 3 minutes. Low fees and no fuss — a solid exchange experience.

23 juillet 2025
Avis spontané
Logo de monease.io

Réponse : monease.io

Hi Amelia,
Thanks for taking the time to leave a review.
We’re glad everything went well and that we could meet your expectations.
Always here if you need us.
— Monease Team

Noté 5 sur 5 étoiles

No KYC and still super fast and…

No KYC and still super fast and reliable. That’s all I need in a crypto service.

21 juillet 2025
Avis spontané
Logo de monease.io

Réponse : monease.io

Hello Niklas ,
Thanks a lot for your review.
Your satisfaction is our motivation, and we’re glad to have earned your trust.
We look forward to serving you again.
— Monease Team

Noté 5 sur 5 étoiles

The rates are decent

The rates are decent, and I appreciate the real-time tracking during the swap. Feels professional and safe.

21 juillet 2025
Logo de monease.io

Réponse : monease.io

Hi Sarah,
We appreciate your kind feedback.
It’s always great to know we’re making crypto exchanges simple and stress-free.
Thanks for choosing Monease.
— Monease Team

Noté 5 sur 5 étoiles

One of the few exchanges I truly trust

One of the few exchanges I truly trust. Every swap I’ve done here was completed in minutes. Very straightforward and smooth process.

21 juillet 2025
Logo de monease.io

Réponse : monease.io

Hey Benjamin,
Thanks for sharing your thoughts.
We’re really happy to hear that your experience with Monease was smooth and reliable.
That’s exactly what we aim to deliver.
— Monease Team

Noté 5 sur 5 étoiles

Interface is clean and very…

Interface is clean and very beginner-friendly. I had no trouble navigating even on my first try.

21 juillet 2025
Logo de monease.io

Réponse : monease.io

Hi mohamed,
Appreciate the kind words.
Our team works hard to keep the process smooth, and we’re happy to know it paid off.
We hope to serve you again soon.
— Monease Team

Noté 5 sur 5 étoiles

I like how this platform gives you a…

I like how this platform gives you a clear breakdown before the exchange. You always know what you’ll receive — no surprises. Great for people who care about transparency.

16 juillet 2025
Logo de monease.io

Réponse : monease.io

Good day, Vanessa,
We truly value your feedback.
Knowing that everything worked out for you helps us stay motivated.
Thanks for being with Monease.
— Monease Team

Noté 5 sur 5 étoiles

5 stars

Started using this platform last year to convert BNB to TRX, and I never looked back. The speed, accuracy, and low fees make it my go-to every time. Support also helped me once without delay. 5 stars.

15 juillet 2025
Avis spontané
Logo de monease.io

Réponse : monease.io

Hey Julia,
It’s great to know that your experience with Monease was a good one.
We're all about speed, reliability, and ease — glad we hit the mark.
Thanks for choosing us.
— Monease Team

Noté 5 sur 5 étoiles

Their system is fast and you get…

Their system is fast and you get confirmation emails at each step. That made me feel secure.

15 juillet 2025
Logo de monease.io

Réponse : monease.io

Hello Lina,
Thanks for the review — we're happy to hear your exchange went just right.
We’re always here to make things easier for you.
Appreciate your trust.
— Monease Team

Noté 5 sur 5 étoiles

Simple

Simple, fast, and low fees. What else do you need? I’ve used this service several times and always got my coins in less than 5 minutes. Never had to contact support so far, which says a lot about their consistency.

14 juillet 2025
Avis spontané
Logo de monease.io

Réponse : monease.io

Hi Mariam,
Thanks for your thoughtful feedback.
Knowing that you had a great experience helps us keep pushing forward.
We're glad to have you with us.
— Monease Team

Noté 5 sur 5 étoiles

I’ve been using this exchange for over…

I’ve been using this exchange for over a year now to swap BTC and USDT, and it's been 100% smooth. Every transaction went through quickly, no bugs, no delays. Support responded instantly the one time I had a question. Definitely one of the most reliable platforms out there.

14 juillet 2025
Logo de monease.io

Réponse : monease.io

Hello Olga ,
Great to hear that the process was smooth and reliable.
We’re constantly improving based on feedback like yours.
We appreciate you being with Monease.
— Monease Team

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