Montessori Toddlers Avis 

145
TrustScore 1.5 sur 5

1,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I bought four picture frames for kids artwork. They arrived in two packages from China but only packaged in a postal bag, no padding, two were smashed and unusable. They ignored me for a few weeks unt... Voir plus

Noté 1 sur 5 étoiles

Music table bought as a gift. Arrived with box crushed and could not be given as a gift. Montessori Toddlers refused a refund and offered only 15% compensation - the same as the ‘special offer’ availa... Voir plus

Noté 1 sur 5 étoiles

I was so excited to receive a frame with five plexiglass inserts for my toddler's handprints. However, the shipping was very delayed and, when the item arrived, two of the plexiglass sheets were damag... Voir plus

Noté 4 sur 5 étoiles

Bei der Bestellung wurde mir mit nur einem Klick ohne weitere Angabe der Artikel nochmal bestellt (und direkt bei Paypal abgebucht). Ich fand das sehr unseriös. Kein Impressum also wurde ich stutzig u... Voir plus

À propos de l'entreprise

  1. Magasin de jouets pour enfants

Écrit par l'entreprise

At Montessori Toddlers, we believe childhood deserves to be honoured. We make thoughtful toys, frames and learning tools that help families cherish those fleeting years. Every piece is CE-certified, safe for little hands, and designed to support your child's creativity, growth and imagination, so it can be loved for years to come.


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

145 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 9 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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1,4

Tous les avis

(145)

117 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Cheap plastic arrived broken for…

Cheap plastic arrived broken for Mother’s Day and they would not issue a refund because I didn’t open the box until after the 7 day post delivery window had expired. Trash product and useless support.

10 mai 2026
Avis spontané
Logo de Montessori Toddlers

Réponse de Montessori Toddlers

Hi Adam,

You're right to be frustrated, and I'm sorry. Our damage policy is 14 days, not 7 — the reply you got was incorrect and you should have been offered a replacement from the first email. That's on us, not you.

Please email me directly at info@montessoritoddlers.com with "Trustpilot — Adam" in the subject and your order number, and I'll personally make sure a replacement goes out straight away. We're also reviewing this with our support team so the next family doesn't get the same answer.

Thank you for the honest feedback — it's how we get better.

— Johan, founder, Montessori Toddlers

Noté 1 sur 5 étoiles

SÄMSTA NÅGONSIN

SÄMSTA NÅGONSIN. Köpe deras 3-pack med ramar för barnens kostverk och det var den sämsta kvaliten någonsin. Tunn plast-"glas" ruta och LAMINERAT plastklistermärke i form av ett trämönster. Så otroligt dålig kvalitet för det priset. Känns som att produkten ska falla isär när jag byter bilder.. EJ VÄRT PRISET: Köp riktiga träramar för samma pris.

30 mars 2026
Avis spontané
Logo de Montessori Toddlers

Réponse de Montessori Toddlers

Hi there,

Thanks for taking the time to share your thoughts, even if they aren't quite the ones we'd hoped for.

Our Toddlers Frame is designed to be light, child-friendly and beautifully simple to use, which is why the "Nature" variant is made from MDF with a printed wood finish, and the front is acrylic rather than glass. We mention both clearly on the product page, and the price reflects the materials.

For families who'd love the same idea in real solid wood, we link to our Toddlers Wooden Frame in oak or pine right from the product page. It's a heavier, longer-lasting piece, made to grow with your child's gallery for years to come.

If you'd like to swap to the wooden version, or just talk it through, we'd love to help. Drop us a line at info@montessoritoddlers.com with your order number and we'll take care of it.

Kind regards,
Charlotte / Montessori Toddlers

Noté 1 sur 5 étoiles

Avoid this company

Avoid this company. Terrible customer service. After 3 weeks of waiting for my order, they cancelled it advising that they ‘logistically’ cannot fulfil my order. I suspect fuel prices have affected shipping and now they don’t want to stand by their free shipping.

16 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

toddler handprint frame

I purchased the toddler hand print frame

I am extremely disappointed with both the quality of this product and the customer service I have received.
The Perspex arrived with protective film on it, which I did not remove until I was ready to use the product — as most people would. Once removed, it was clear the Perspex was scratched and dented. The outer packaging appeared fine, and there were no instructions or indication that I needed to fully unwrap and inspect every internal piece immediately upon delivery.
If this had been purchased as a gift, it would be completely unacceptable to expect someone to unwrap every internal component just to check for defects beforehand.
When I reached out to customer service, the response showed little understanding or accountability for the issue, which was incredibly frustrating.
It’s also clear from the reviews on your website that I’m not the only customer who has received scratched Perspex — this appears to be an ongoing quality issue.
To be clear, I am not asking for a full replacement kit — only for the damaged inserts to be replaced.
Overall, this experience has been disappointing, and I would not recommend purchasing based on both the product quality and the lack of helpful customer support.

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Akta er!!

Vilken huvudvärk det här stället har gett mig...
Gjorde mitt första köp 3 feb och fick en ram som saknade upphängningsanordning, som tydligt visas på deras medföljda bild att den ska ha. Mailade dem, får tjaffs och motstånd tillbaka, de erbjöd till slut 10% rabatt som kompensation med de ansåg inte något var fel.
Sen 2 veckor senare svarar en annan person som helt plötsligt helt förstår mitt missnöje när jag sa att jag vill reklamera köpet om de inte kunde skicka ut en ram med fästen för upphängning, då jag inte vill riskera ha sönder ramen om jag monterar det själv.

De skulle skicka en ny sa hon.
4 mars, fortfarande inget paket än. Mailade igen, de skulle skicka på nytt.
24 mars, fortfarande inget paket.
Det hade tydligen blivit något fel vid leverans så de skickade på nytt IGEN för 3e gången. Då dök ramen upp en vecka senare 31/3.

Tyvärr är även denna ram utan upphänging.. Jag fattar inte varför de ens har det i beskrivningen att den ska va redo att hänga upp?? Den andra jag fick först testade jag att hänga över spik, krok och skruv bara över kanten på baksidan, men det glider ju bara av allting.

Helt j***a hopplöst företag!! De rensar ju ALLA negativa recensioner på sin hemsida och ljuger om sitt omdöme, det syns ju här klart och tydligt att folk är jättemissnöjda. Hade sett många dåliga recensioner här m.m. men det var tyvärr först efter beställningen hade lagts... annars hade jag aldrig slösat min energi, tid och mina pengar här. Jag är inte nöjd nu men jag orkar heller inte jaga att få något som var felaktigt från första början så kommer inte begära reklamation eller liknande, det är inte värt mer tid asså.

Det gick 2 månader för att få ytterliggare en produkt som inte uppfyller beskrivningen eller syftet av varför jag köpte den.

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Well-made products

The toys that Montessori make are such great quality! Well-made and age appropriate. They are listed on the website according to the age of the child. It is easy for me, as a grandmother, to see the kinds of tasks that are appropriate for my granddaughter’s age. Their communication is fabulous and very sincere: Letting you know when the item is coming and if you were satisfied. This is a company that you can count on for a positive experience!!

25 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

my item has still not arrived

my item has still not arrived, so too late for intended date, a present for my granddaughter

24 mars 2026
Avis spontané
Logo de Montessori Toddlers

Réponse de Montessori Toddlers

Hi Amanda,

We're really sorry to hear your order didn't arrive in time — we completely understand how frustrating that must be, especially when it was a gift for your granddaughter.

Could you send us your order number at info@montessoritoddlers.com? We'd love to look into this for you and make it right.

Best wishes,
Charlotte
Montessori Toddlers

Noté 2 sur 5 étoiles

I purchased a personalised jigsaw for…

I purchased a personalised jigsaw for my granddaughter from an advert on facebook. Very poor quality not at all what I expected from this company and was relatively expensive. The quality was very poor I would not recommend this product

23 mars 2026
Avis spontané
Logo de Montessori Toddlers

Réponse de Montessori Toddlers

We're sorry to hear you're disappointed. The puzzle is made with child-safe materials designed for toddlers, so it may feel different from what you expected. If there's an actual quality issue with yours, please email us at info@montessoritoddlers.com and we'll have a look.

Charlotte
Montessori Toddlers

Noté 1 sur 5 étoiles

Like many other customers

Like many other customers, I wish I had read the reviews before I made the purchase. I was also led to believe I was buying from Montessori. After three weeks my order arrived. It was packed in two good quality boxes with Montessori printed on them, unlike the three items I purchased which did not have Montessori mentioned at all. I paid £42 for my order for items that would probably be for sale in the pocket money section of a toy shop for a few pounds!! Extremely disappointed.

19 mars 2026
Avis spontané
Logo de Montessori Toddlers

Réponse de Montessori Toddlers

Hi Sandra,

I'm really sorry to hear that — I completely understand the disappointment when something doesn't live up to what you expected.

Montessori Toddlers is the name of our brand rather than an official Montessori affiliation, and I can see how that might have been confusing.

I'd love the chance to make this right for you — could you drop us an email at info@montessoritoddlers.com? We'll sort something out.

Charlotte

Noté 1 sur 5 étoiles

Terrible delivery

Terrible delivery, ordered some 16 days ago but sill hasn't arrived despite them stating 7-10 days. Emailed them for an explanation and again despite them stating a reply in 24 hours, 48 hours later nothing. Hopefully the product will be better than the customer service... I can only wait.

19 mars 2026
Avis spontané
Logo de Montessori Toddlers

Réponse de Montessori Toddlers

Hi Peter,

I'm sorry about the delay and that we didn't get back to you in time — that's on us.

If your order still hasn't arrived, please email again at info@montessoritoddlers.com with your order number and I'll look into it personally.

Charlotte

Noté 1 sur 5 étoiles

Really disappointed with the Toddlers…

Really disappointed with the Toddlers Music set. It arrived in a box that was battered and not suitable for gift giving. I do not think the item itself is worth the money I paid - I think it looks and feels like a cheap version of something that could have been special.

6 mars 2026
Avis spontané
Logo de Montessori Toddlers

Réponse de Montessori Toddlers

Hi Kathleen,

I'm sorry it arrived in that condition — I understand how disappointing that is when you've bought something as a gift.

We've actually just upgraded to sturdier packaging for the Music Set to prevent exactly this. If there's anything else we can help with, please reach out at info@montessoritoddlers.com.

Charlotte

Noté 1 sur 5 étoiles

Absolutely horrible

Absolutely horrible! Placed order on 2/18/26, just received out for delivery today 3/3/26. Went to tracking and I am po’d!
The our city and state (California) but it’s out for delivery in same city name but Kansas!!!! Delivered from China!!!!
Only way to contact them is email!!! Shouldn’t be allowed to do business in USA!

3 mars 2026
Avis spontané
Logo de Montessori Toddlers

Réponse de Montessori Toddlers

Hi Rex,

I'm really sorry about the shipping mix-up — I can imagine how frustrating that must be. We're looking into what went wrong with the routing on your order.

Please email us at info@montessoritoddlers.com with your order number and we'll make sure this gets resolved for you.

Charlotte

Noté 1 sur 5 étoiles

Terrible experience

Terrible experience - still not sure whether this is a legitimate setup. My parcel never arrived (ordered 3 months ago!) and I had to get my money back through the bank as the company said they don't issue refunds. They did respond to all my emails (Charlotte?!) but I just felt I was being fobbed off. Don't go near them!

3 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a product in a colour then…

I ordered a product in a colour then received a different colour. When emailing about this they just said I couldn’t return or swap it. Instead of giving me a full refund or just sending what I ordered they only gave me a “partial refund” 20% which was stuff all of my money back.
It’s actually over priced and the quality isn’t the best anyway. I’d recommend everyone stick to Shein or even Temu.

3 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor quality, flimsy and tatty

Easy to order. Delivery updates were good. The frames are very poor quality. Flimsy. Because they are flimsy they were difficult to put up. Had to hang 1 frame landscape because the clip for portrait hanging detached. I had to persevere because my grandchildren were so excited. I would be surprised if they last a fortnight. Told the children they cannot open them because the doors feel unsafe. I do not recommend and really wish I had read reviews before purchasing. Expensive tatty rubbish.

31 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Non-existent customer service - Avoid!

Ordered the microscope on the 7th of December as a Christmas present for my grandson. The quoted delivery time was 7-10 working days (so two weeks - 21st December latest).
It finally turned up on the 29th.
I've emailed twice, asking how to get a refund but have been completely ignored.
Very disappointed. Obviously will never use this company again.

16 janvier 2026
Avis spontané

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