Montgomery's Avis 

304
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The guys that put the battery in my couch ripped the bottom and didn’t tell me. I didn’t realize until later. My puppy kept wanting to go into the hole and I had to take out the whole underside.

Noté 5 sur 5 étoiles

My experience with your service process was fantastic! Zach was highly engaged, solution focused & very passionate about his work. I really enjoyed talking with him while he worked & loved that my s... Voir plus

Noté 5 sur 5 étoiles

Love the store employees and selection. They were very helpful with picking out furniture within my budget. Also, showed great knowledge about the furniture and construction. I love the display t... Voir plus

Noté 5 sur 5 étoiles

Kayla was very helpful :-) Excited to do more business as our house progresses. Thanks again Kayla for superb service. We asked if we could take a barstool home to see how it would look and how man... Voir plus

À propos de l'entreprise

  1. Décorateur d'intérieur
  2. Magasin de meubles

Écrit par l'entreprise

The Montgomery's whole-home experience allows you to shop with confidence while our team of specialists and experts combine their knowledge and talents to offer you selections for every budget in furniture, mattresses, window fashions, flooring and lighting for your home. With stores in Sioux Falls, Madison, Watertown, and Aberdeen, you will find fashions for your home with a design team prepared to walk you through each step of the process from inspiration to installation with our complimentary design services.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(304)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

great experience

Montgomery’s offered us a wide variety choices for furniture in look, style, and price range. I appreciated the thoroughness and ability to see the furniture in my own space before I ordered it.

8 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Excellent - Bought our product from another family owned retailer who went out of business - but Montgomery's returned it to the manufacturer for repair and treated us like we bought it from them. Awesome!

6 novembre 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

Thank you for your kind words. We do our best to treat everyone like they are a member of our Montgomery's family. - MJR

Noté 2 sur 5 étoiles

Disappointed Customer

We had purchased a Flexsteel, leather recliner in 2006. The mechanical part of the recliner went bad and my husband was unable to use the chair. We were not able to talk to the person in charge of repairs for 2 weeks because he was on vacation(???) We wondered why another employee couldn’t handle our situation. Anyway, when the employee returned to work and returned our call we discovered the part wasn’t available for another 4 weeks. Eventually the part came in and after scheduling the visit, we are now waiting another week and a half.
Wow! All that time for a mechanism for our recliner, and “no” it is not even electrical!

6 novembre 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

Pat, Thank you for sharing your experience with us. We do our best to communicate and make notes of every communication on every service order for our customers. I apologize that it took longer for us to get the part for your chair. We worked with the manufacture to get a retrofitted mechanism for your chair as the style was discontinued after you made your purchase in 2006. The manufacturer was able to get us a retrofitted mechanism which took longer because it was not an "off the shelf" order. The manufacturer had to order the mechanism from their supplier and retrofit. Our service manager will follow up with you again after the mechanism is installed to make sure everything is working properly. -Matt

Noté 5 sur 5 étoiles

Our saleslady was very helpful, YES

Our saleslady was very helpful, made a home visit and had several items picked out for us to look at the following day.

5 novembre 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

That is great to hear! Our designers are passionate about what they do. Thank you for taking the time to let us know you were pleased. - MJR

Noté 4 sur 5 étoiles

It Didn't End Well

Sales personnel both at the model home and the store were friendly and knowledgeable. The only thing that went wrong was the handling of the sale. Our credit card was charged twice (for a while they thought they had done it 3 times!) and it took longer (a week) to clear up than I would have expected - and my wife caught the error, not them.

18 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

When I came in I was just looking at…

When I came in I was just looking at options. Every store I went to had the same furniture that I really wanted, but was very expensive. We ended up purchasing it from Brooke for many reasons. 1 she was up front about everything. She told me how we could cut some cost, by doing fabric over leather and also that we didn't need to put the heat and massage in all the seats. She was the only one that told me that it didn't need to be in every seat. That saved us $300 per seat. 2nd I had told her that every store I walk into I find this and can't go further. She told me that they do price matching. Why would I go any where else??? She was amazing even after us coming in numerous times and emails and calls. She was always more the happy to help. She is the whole reason we bought from Montgomery and would come back to her again.

18 octobre 2018
Avis spontané
Noté 4 sur 5 étoiles

I appreciated Maureen letting me take a…

I appreciated Maureen letting me take a bar stool home to check the height to make sure it would work for us. We are pleased with the look and quality of the bar stools we purchased.

18 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

We'll go somewhere else next time :(

The initial shopping experience was good-friendly staff & good variety in the showroom. BUT- ten weeks after ordering a new mattress and bed frame, we are still missing parts. It took two weeks longer than promised to get the mattress. It’s one thing if we’re expecting a 2-1/2 month wait- but our estimated delivery was six weeks. We have the headboard & footboard but no rails. So our mattress is still sitting on the floor. Very disappointing experience!!!

26 septembre 2018
Avis spontané
Noté 4 sur 5 étoiles

We had great service helping us pick…

We had great service helping us pick out a new mattress. The only complaint I would have is the time it took us to get the mattress. They said it would take 2 weeks. After three we called to find out where it was. They were quick to find out and schedule an appointment for delivery. Overall very happy.

23 septembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Carly was awesome to work with

Carly was awesome to work with! She is honest, knows her stuff and gets to know you in order to help you find the right pieces! We will continue to come back and work with Carly when we need more furniture!

18 septembre 2018
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus