Montgomery's Avis 

304
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The guys that put the battery in my couch ripped the bottom and didn’t tell me. I didn’t realize until later. My puppy kept wanting to go into the hole and I had to take out the whole underside.

Noté 5 sur 5 étoiles

My experience with your service process was fantastic! Zach was highly engaged, solution focused & very passionate about his work. I really enjoyed talking with him while he worked & loved that my s... Voir plus

Noté 5 sur 5 étoiles

Love the store employees and selection. They were very helpful with picking out furniture within my budget. Also, showed great knowledge about the furniture and construction. I love the display t... Voir plus

Noté 5 sur 5 étoiles

Kayla was very helpful :-) Excited to do more business as our house progresses. Thanks again Kayla for superb service. We asked if we could take a barstool home to see how it would look and how man... Voir plus

À propos de l'entreprise

  1. Décorateur d'intérieur
  2. Magasin de meubles

Écrit par l'entreprise

The Montgomery's whole-home experience allows you to shop with confidence while our team of specialists and experts combine their knowledge and talents to offer you selections for every budget in furniture, mattresses, window fashions, flooring and lighting for your home. With stores in Sioux Falls, Madison, Watertown, and Aberdeen, you will find fashions for your home with a design team prepared to walk you through each step of the process from inspiration to installation with our complimentary design services.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

304 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(304)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Product and pricing was generally fair

Product and pricing were generally fair. Had some concerns about consultant’s knowledge of product options. Worked with management to address concerns. Overall, pleased with our experience.

26 juin 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

Thank you for your feedback. We are continually training and working with our teams to be familiar with all of our products. Your comments have helped us zero in on an area to improve. Our sales manager will reach out to you. We would like to improve your experience. – MJR

Noté 5 sur 5 étoiles

Our gal was so sweet

Our gal was so sweet! Hope delivery goes smooth too!

25 juin 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

Thank you for the kind words! We look forward to making your delivery special. - MJR

Noté 4 sur 5 étoiles

My designer was extremely helpful…

My designer was extremely helpful finding my style and price point. Emily was very easy to work with. I would recommend the Montgomery experience to anyone.

20 juin 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

Thank you Sonja. We really appreciate you taking the time to give us feedback.

Noté 5 sur 5 étoiles

Candice has been a wonderful help to…

Candice has been a wonderful help to us. She has been to our house after remodel and our business and helped us with everything from color schemes to furniture and artwork. She should have a raise

18 juin 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

Thank you for letting us know! We are happy to have Kandice on our team. We are glad she was able to help you find everything you need for both your home and your business.

Noté 5 sur 5 étoiles

My experience turned out better than I…

My experience turned out better than I thought it would. Connie helped me with a chair and ottoman that I had purchased 2-3 years ago and I was very impressed with the outcome. I also had an issue with the trim on my couch and Zach came to my home and fixed it in less than thirty minutes. He was a pleasure to work with. I will shop at Montgomery's for any future furniture needs that I might have.

18 juin 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

Thank you for letting us know. I am sorry that we had an issue with the trim on your sofa. We are happy to have people like Zach on our team that have the know how to make something better than it was straight from the factory. We are happy to help from start to finish including service after the sale. - MJR

Noté 2 sur 5 étoiles

Great selection and affordable prices, however, the overall purchasing experience was filled with disappointments.

We found a sectional and a king bed frame/stand that we loved. Both items were clearance and marked as "Last One". We purchased, as in credit card was charged, both items and also ordered an ottoman that in a fabric matched the pillows of the sectional on a Saturday. The associate also informed us that delivery times may be a while out due to a sale they recently had.

After the transaction, our associate attempted to call the delivery team, but they had left for the day. We were told they would call on Monday to schedule a time.

Roughly two hours later, our associate called and informed us that the king bed frame/stand we had paid for was already sold and we would not be able to have it. I expressed my disappointment with her news and the fact that this was allowed to happen; however, she encouraged us that she would find other options and make this right and would present them to us Tuesday.

My wife finally called Wednesday to inform the associate the delivery team never called, to which they said, "We just had a sale and they are very busy.", which was a different message than we were initially given. She also inquired about the other options she had found, but the associate said, "There really are no other options in your price range." We understood the frame/stand we purchased was a very good deal; however, we also expected at least an effort to rectify this issue and feel as though no effort was made.

We were refunded our purchase price, and after a bit of negotiation, a portion of the protection plan we also purchased in the initial transaction. I was also informed that the fabric we had paid extra for on our ottoman was not going to work as well as advertised. I'm glad we were informed; however, at this point it was just salt in the wound. We instead chose to match the ottoman to the sectional.

We are very satisfied with the sectional and ottoman, but the road to here was a rocky one. And I can't say I will never shop at Montgomery's again, but it won't be my first stop.

18 juin 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

Thank you for taking the time to give us this feedback. We are working every day to improve our communication with our customer's. We definitely made errors in our communication with you. Our sales manager has made a call to you to see what we can do to help improve your overall experience. All feedback is appreciated and we will use it during our training. – MJR

Noté 5 sur 5 étoiles

Great customer service!

Michelle was very kind and helpful! She wasn't pushy, which I was thankful for, and she allowed my husband and me enough space to decide what was best for us rather than trying to up-sale us!

17 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

We had a very pleasant experience while shopping for a new bed. The salesperson was very friendly and knowledgeable. She gave us the time we needed to try out and think about each of our mattress choices.

16 juin 2018
Avis spontané
Logo de Montgomery's

Réponse de Montgomery's

We are happy to hear you had a pleasant experience! Finding the right bed can be an intimidating process. We hope to make it a pleasant experience for every one of our guests. - MJR

Noté 5 sur 5 étoiles

Wonderful shopping experience

Wonderful shopping experience. Great customer service. Furniture delivered when setup , I would recommend this furniture store to anyone without reservation. Beautiful furniture and store layout.

14 juin 2018
Avis spontané
Noté 4 sur 5 étoiles

Satisfied Customers

We got exactly what we wanted and feel it is great quality! We did pay more than we had hoped to pay, but they have a reasonable supply of bargain options!

13 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

Darby made my experience a five

Darby made my experience a five. I didn't want to spend more than $1200 but because she sent me ideas, a room layout and different options I purchased higher. Give her a raise!

13 juin 2018
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus