Montpellier Appliances Avis 

1 691
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Really fab fridge freezer. Very nice young man at company, but very poor delivery service. Paid to have old item taken away, had to persuade delivery men this was so. Very little help in unpacking, d... Voir plus

Noté 3 sur 5 étoiles

The machine itself is fine albeit it a bit noisy. However last Saturday it wouldn’t spin so phoned Curry’s as I had a ‘whatever happens’ policy and am paying £5 a month. They told me it was still unde... Voir plus

Noté 2 sur 5 étoiles

Have always thought retro fridge freezer means cute curved design and character. The Montleppier so called "retro" FF is basically a standard plain modern fridge box - the only thing "retro" is th... Voir plus

Noté 5 sur 5 étoiles

I was dubious about buying a washing machine and tumble dryer from a a company that doesn’t carry a main brand name. One of the reasons for the purchase was matching machines and tumble dryer that was... Voir plus

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À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin de matériel de cuisine

À propos de Montpellier Appliances

Écrit par l'entreprise

A huge range of refrigeration, laundry, dishwashing and cooking home appliances. Montpellier stocks fridges, freezers, washing machines, ovens, cookers and more Where to buy

Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 48 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,3

Tous les avis

(1 691)

52 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely tumble dryer.

Lovely tumble dryer. Just what l was looking for. It holds quite a lot. I got 2 bath sheets & 1 smaller towel in . I need it to refresh my towels when they go hard after drying outside. The 10 min drying time is ideal for this.
We’ve put the dryer onto a board with wheels for easy moving. 2 years warranty when done online. Delivered 2 days early which was exceptional.

17 juin 2024
Noté 5 sur 5 étoiles

Confident in our purchase

We were so happy with the customer service from an initial phone enquiry to check specifications and price to purchase and delivery.
Quality product and excellent customer service.
2 year warranty gives good peace of mind too and product confidence

18 juin 2024
Noté 5 sur 5 étoiles

Their tumble dryers are great

The tumble dryer MONTPELLIER MTDC8SDW 8 kg Condenser Product code: 551838 at £329.00 is great. I remove the condensation water and fluff in its baskets every two washes. It is very quiet, good design and easy to use and plug.

10 juin 2024
Noté 4 sur 5 étoiles

Does The Job

We purchased the extractor to replace a similar one that we have had for over 20 years.
The new one is fine but nothing like the quality of the old one, hood and chimney are very light metal.
Does the job.

13 juin 2024
Noté 1 sur 5 étoiles

Dreadful customer service

Dreadful customer service. Bought a Montpellier integrated dishwasher for a new kitchen, it was missing the fitting kit to attach the door. I offered to collect one from Montpellier in Tewkesbury, as fitter was waiting for it. They had none in stock so ordered one, which failed to arrive two days running. When I threatened to return DW to retailer they located a kit in eight minutes - they took it from another DW sitting in their warehouse. Pity they didn't do that straight away instead of messing me around.

13 juin 2024
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Réponse de Montpellier Appliances

Dear Caroline,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered with your Montpellier integrated dishwasher purchase.

We understand how frustrating it must have been to face delays, especially when you had a fitter waiting to complete your kitchen installation. It is disappointing to hear that we did not meet your expectations in promptly providing the necessary fitting kit.

At Montpellier, we strive to provide excellent customer service, and it’s clear we fell short in this instance. We appreciate your patience and your proactive approach in offering to collect the kit. Your feedback highlights an area where we can improve our processes to ensure this does not happen again.

If there is anything further we can do to assist you or if you have any additional concerns, please do not hesitate to reach out to us directly at customerservices@montpellier-appliances.com. We value your business and hope to have the opportunity to serve you better in the future.

Thank you once again for your feedback.

Best regards,

Customer Services

Noté 4 sur 5 étoiles

All delivered as expected

All delivered as expected. Runs really quietly, don’t think I’ve heard it make a noise. Have set up my warranty with ease, received follow up phone call with option to extend. Decided to decline as first time I’ve had an integrated fridge/freezer and I really don’t like it. Would never choose one again, having said that they look far nicer in your kitchen of course, but I’d have separate appliances as the fridge is so ridiculously high. I need a little stool to see at the back of the top shelves and it’s not easy to take a large milk (4 pints) out the door as it’s so high you have to lift and pull which affects my arthritic shoulders

10 juin 2024
Noté 4 sur 5 étoiles

The Montpellier chest freezer …

The Montpellier chest freezer we bought from Curry’s was delivered on time and by very courteous drivers. However on later inspection the back panel was found to be a little distorted and the instruction book written in a way that made it difficult to understand the controls instructions.
Since being contacted by Becky at Montpellier directly, I was sent a link to a very helpful YouTube video giving full instructions.

14 juin 2024
Noté 3 sur 5 étoiles

I found it difficult to install on my…

I found it difficult to install on my own, it would really take two people.
The main disappointment is the noise, which is exacerbated by the filter. The filter needs to be secured better or at least insulated around the edges, as it vibrates.
It could be better and upon reflection I should have waited and sourced another Siemens, Bosch or NEC. They're more expensive but quieter and probably longer lasting.

9 juin 2024

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