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Lisez les avis des autres

Noté 5 sur 5 étoiles

Daniel, Southampton West Quay, Superb professionalism, took his time and full of knowledge. I left very happy with my purchase and full of confidence with the 3 different fragrances I chose and h... Voir plus

Noté 5 sur 5 étoiles

I was served by Bianca at Bluewater yesterday. So warm, welcoming and has exceptional knowledge about fragrances, oil versus sprays and really explained the benefits of both well. I highly recommend h... Voir plus

Noté 1 sur 5 étoiles

I bought Raspberry Oud and truthfully speaking you can not smell it at all it wheres off, instead i smell a chemical substance of paraffin diesel in the fragrance when i spray on my wrist shoulders, t... Voir plus

Noté 5 sur 5 étoiles

Pedro and Faris at shepherds bush Westfield Mood London kiosk were very friendly and helpful. Provided great customer service and were patient as well. On top of that even gave me some samples as gift... Voir plus

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4,4

Excellent

TrustScore 4.5 sur 5

554 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,4

Tous les avis

(554)

137 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Bianca at the Brent Cross branch was…

Bianca at the Brent Cross branch was very very helpful and quite frankly I only made a purchase because of her customer service. Her manager on the other hand was very unprofessional as even though Bianca closed the deal her manager felt entitled to and done so very disrespectfully

10 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service from Dhvani at Mood, Brent Cross

I bought an oil perfume from Mood at Brent Cross Shopping Centre today, and Dhvani made the experience genuinely enjoyable!
She was bubbly, professional, very knowledgeable, with a great smile and real dedication.
Great energy!

I went in planning to buy one and left with three, which smell wonderful and last forever!

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing all round…..

Staff are amazing and very in tune with fragrances that compliment me the best, all of which smell devine. I’m a frequent repeat customer for those exact reasons, also have had friends and family that have made a purchase from Mood as the fragrances are top quality at a great price.

13 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Top quality products great customer service

Great perfumes! I got so many compliments as the Mostofa said! I was wearing blonde maracuja during a party everybody turned their head. I told everyone what I was weaning they will surely visit Battersea. I better get some discounts next time! I will be back for the dubai one white musk or something!

Cheers🍻

30 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend MOOD London 👌

I'm really impressed with MOOD London! The fragrances are amazing and their delivery is super quick. I love how the scent smells and they last long. I always get compliments whenever I wear them. Highly recommend MOOD London 👌 !

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I am a fan of there products

I am a fan of there products. The smells alone are enticing, but what really sets them apart is how alluring it is and how well it lasts on the skin. It’s a great scent but not overwhelmingly strong. Dare say, addicting.

27 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Strong, long lasting and great

I first discovered Mood London in the st David’s shopping centre in Cardiff and since then I’m hooked. By far the best and longest lasting fragrances I’ve ever used. White oud is my favourite but I’m yet to use one I don’t love

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I love mood!

I love mood!! Definitely worth it - they last all day and have my most complimented fragrances, particularly the amber oud and blond maracuja!

11 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Love these products

Love these products. My partner has a colleague at work who walked in wearing one of their scents, Raspberry Oud. Wow, loved it. Have ordered, the service was quick, quality excellent. Will be using on a regular basis. Thanks…

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Recently bought the Raspberry Oud so…

Recently bought the Raspberry Oud so many people have complimented me on smelling so nice with an unusual scent.
The perfume last all day and often can smell it into the next day .
Delivery was very quick and quality of packaging excellent ,
Will definitely purchase again, and try a different scent .

16 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Mood have added another unique…

Mood have added another unique fragrance with Toffee Leather! Their range offers sophisticated and complex multilayered fragrances that please the senses and fit every occasion.
The small atomisers are a delight allowing you to enhance your fragrance experience across your day.
A great range of perfumes , affordable and unique. Mood you are my find of 2025 and my companion for 2026! Thank you!

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to understand and regular…

Easy to understand and regular communication offering monthly subscription at a discounted rate. Stunning fragrances presented in a smart, easy to carry, easy to apply bottle. Makes great presents.

3 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I first subscribed to mood london a…

I first subscribed to mood london a couple of months ago. there fragrances are unique and long lasting.
I also seen a stall in cardiff where I purchased another 3 bottles.

I will be buying again
Thank you mood london.

3 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Over priced dupes

Over priced dupes. £60 for three 10ml perfumes, although they smell good, they are dupes. Not worth the money, will go to M&S & pay £10-15 for a good dupe.

13 décembre 2025
Avis spontané
Logo de mood.london

Réponse de mood.london

Thank you for taking the time to share your feedback.

We’re sorry to hear that you were disappointed. We would like to clarify that our fragrances are not dupes of other brands. Each scent is an original composition, created exclusively for MOOD, using our own bespoke formulas and not designed to replicate any existing perfumes.

Our fragrances follow French-style perfumery traditions and are produced in a high-concentration extrait format, with pricing that reflects the craftsmanship, formulation, and quality of ingredients used.

We appreciate that fragrance is highly personal and understand that our approach may not be for everyone. Thank you again for sharing your thoughts.

Team Mood

Noté 5 sur 5 étoiles

Defused

Brought a home defuser & oils from the MK pop up store in the shopping centre .
Very smart looking product & the aroma of the oil ( only tried the one so far ) is amazing .

2 janvier 2026
Avis spontané

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