Moon Bottles Avis 

Fantastic company with impeccable customer service. Order 25 bottles for my team of swim instructors and they are over the moon (see what I did there), with their gift. Quick responses, go the extra mile to help and a premium product. Would highly recommend.

Beautiful, well-made products. Goes towards a sustainable future. Excellent customer service. What's not to like!

Moon Bottles has fabulous customer service. I had to do an order and a return over the Christmas period, which for most organisations is notoriously awful, but Gavin on the customer service team did a great job. He was even polite when I misread the email he sent! 10/10. He even sent follow up email to let me know the refund had been issued before the automated one.

Excellent travel mug
Brilliant customer service
I broke the lid ( my fault) and it was quickly replaced

I bought two moon travel coffee cups as Christmas gifts - they are great quality and keep drinks hot and most importantly don't leak. Fantastic customer service from Gavin

You can tell when you hold one of these in your hand they are clearly well made quality items, but what makes Moon stand out is the efficient and no questions asked customer support. There was an issue with the order and it was resolved within a couple of hours.

I would highly recommend this company.

I bought the 500ml straw bottle, which I love the size and style - it's perfect for popping into my work bag, and it doesn't leak! Unfortunately I did have a couple of issues with it, but Gavin quickly resolved my problem on both occasions, he was polite, kind and understanding - there was no fuss whatsoever when a couple of things needed replacing.

We bought the Moon travel coffee cups – the classic 360° 300ml version – and couldn’t be happier. Ordering was easy, even though we live in Australia and are currently in the UK, and delivery was seamless. We had them personalised and were amazed at the turnaround: just two days, even at Christmas, with tracking provided.
When they arrived, we were really impressed. They look sleek, feel well made, and I love the slightly tapered base – it fits perfectly in my hand, which isn’t very big. We bought one each for my husband, our daughter, and me, and they’re all stylish, easy to clean, and clearly good quality. We’re really looking forward to using them a lot. Highly recommended.

I got one of their recycled stainless steel bottles and I love it! It keeps my hot drinks hot for hours, even after being out in the cold. I emailed before ordering to see if I could get my own design engraved on it, Gavin personally took care of my order and the design looks amazing! The bottle was packed safely and sent quickly. Very happy.

Great company, I have the water bottles and hot drink mugs. Have also bought both as gifts. Engraving makes it more personal as a lovely gift. Gavin was great with recommendations and helping choose which item would be best. Will defo be ordering more

Recently received my second moon bottle 450ml travel mug. My trust previous one I mistakenly left behind. I used this mug every single day and it is brilliant. The second mug arrived but has developed a leak within the first couple of weeks. On contacting customer service via email, I received an immediate response, with an action of a replacement lid on its way to me. Can’t fault the product, can’t fault the customer service. Just brilliant .

Great quality and super quick turnaround time.
Our team is super happy with the results.

Fantastic products and exceptional customer service. Browsing in the evening, I ordered two cups for Xmas presents and only later remembered my own 250ml water bottle which I've had for several years could use a new lid as it was dented and didn't screw on straight any more. I dropped an additional email to ask if I could add to the order and even at 10.30pm, Gavin came straight back to confirm this. My delivery arrived today and I am extremely pleased. Lovely new mugs, I got the black and blue, both really nicely finished. Thanks so much, great people to deal with and brilliant gifts.

Fantastic customer service. I accidentally wrote the wrong postcode on the address and spoke to customer service to see if I could amend this as I could see the bottle was pinging between mail centres. They were kind enough to send out a replacement bottle whilst the original slowly made its way back to them. Customer service was very fast and I had the bottle within 2 days of contacting them!

On top of that, the bottle is lovely. Perfect for what I want it for, easy to clean, holds a decent amount and all for a very reasonable price. I 100% recommend.

Finally the search is over for my go-to water bottle 😅 the design is so sleek and aesthetic! As well as being practical, with the handle and metal straw, my water stays cold for so long. Had to contact customer support after a small issue but was responded to so quickly and sorted out straight away! Would definitely recommend ☺️

I bought my Moon bottle 5 years ago and it’s still just as good. Had a small problem with a split washer in the lid. Got in touch with customer services who were so helpful and solved my issue without any fuss. I can now continue to use it for another 5 years hopefully! Amazing company and exceptional quality products

Lovely bottle and fab customer service! There was an issue with the lid of my bottle and when I raised it with the Moon bottle team they immediately dispatched a new one to me free of charge! I would highly recommend :)

We order merch for our construction site through Lynette. Communication was such a breeze and it arriving on time for our event was even better. Much appreciate the assistance, the bottle were and still are a hit!

Our project is ongoing so we will defs be keeping moon bottles in our mind for our next big event!

I can highly recommend Moon Bottles! We ordered branded coffee mugs from them, and the whole process was really smooth and fast. The cups are great quality, and I love that a portion of the proceeds goes to charity!

I ordered 2 of the 1L bottles after business hours on 30 June and they arrived by lunchtime on 3 July, a great service. The bottles are super quality and trump all the other brands I have used over my 53 years of walking trips. Excellently packaged too with clear and concise maintenance instructions on their cylindrical boxes. They also came with a suitable bottle cleaning brush too. Highly recommended!