On receipt of my order today, I feel deceived to discover that it is actually made in China -contrary to the impression given on the website. So a fairly fundamental lack of basic honesty..... Voir plus
L'entreprise a répondu
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Ordered a bottle for a Christmas gift, a bit of hardware broke on the lid this week and I reached out to buy a replacement on Monday. Today a replacement lid arrived for free. Couldn’t fault the custo... Voir plus
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I had a simple and seamless experience from start to finish with my Moon Bottles order. The website was easy to navigate(brownie points for Ready to Take Off/Launch). It was very refreshing to tal... Voir plus
L'entreprise a répondu
I had an issue with my moon bottle lid that had stopped working. Literally within the hour of contacting the company. Gavin had been in touch and a new lid was on the way to me. This is exception... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Guilt-Free Drinkware that lasts forever and doesn't cost the Earth
Coordonnées de contact
Royaume-Uni
- support@moonbottles.com
- moonbottles.co.uk
4,6
Excellent
48 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Moon Bottles - Insulated, Stainless Steel Water Bottles
I ordered 2 of the 1L bottles after business hours on 30 June and they arrived by lunchtime on 3 July, a great service. The bottles are super quality and trump all the other brands I have used over my 53 years of walking trips. Excellently packaged too with clear and concise maintenance instructions on their cylindrical boxes. They also came with a suitable bottle cleaning brush too. Highly recommended!
3 juillet 2025
Avis spontané
Well made products
Ordered a number of products to support an ECO friendly UK business. Products arrived promptly and first impressions are very positive. Also like the lifetime guarantee and free lid replacement that are offered.
1 juillet 2025
Avis spontané
Easy site to navigate
Easy site to navigate. Had exactly what I wanted at a good price. Arrived today, 5 days from ordering and Monday was bank holiday. Packaging is either compostable or for recycling- brilliant!
Very nice small 250 ml water bottle, bright colour - easy to find! Very pleased and would recommend.
27 mai 2025
Avis spontané
Brilliant!
The bottles are of high quality, does exactly what it says it does and the customer service is superb because they fixed a mix up as soon as possible, would have zero problem ordering from them again!
15 mai 2025
Avis spontané
Brilliant cup, brilliant customer service
Insulated cup is the best I’ve ever had - keeps my coffee hot for ages.
Gutted when I dropped it and the lid cracked. Contacted the company to see if I could replace just the lid. They found my order (well, it was actually an order my husband made) and replaced the lid for free. Received within a few days. Brilliant customer service!
9 mai 2025
Avis spontané
Just purchased a 500ml moon bottle mug
Just purchased a 500ml mug, keeps it hot for longer than the original but with the dumpy bottom it doesn't fit flat into the cup holder of the car. I tend to hit my nose on the lid when drinking. All in all I love the mug but prefer the original version.
25 avril 2025
Avis spontané
Brilliant Thermal mugs
Recently purchased Moon 360 thermal mugs, on receipt one was found faulty. Contacted the company who immediately sent a replacement stating they had a newer updated S2 version. This arrived next day - on testing the coffee was still hot after 5 hours in the cup. For me the only issue was that the newer version was 72mm diameter and only fits in one of the cup holders in my car (Peugeot 2008) Both style of cups are leak proof and have 360 deg drinking access, look very stylish. Great customer service - would definitely buy again.
21 avril 2025
Avis spontané
Very impressed with this company
Very impressed with this company. The water bottles are really good quality and come in different sizes - the smallest size is what attracted me to them in the first place, because it's just right for my handbag. Also incredibly useful is the fact that you can buy replacement lids for the bottles, which are similarly excellent quality. And the icing on the cake is that the customer service is second to none. Ten out of ten from me!
9 septembre 2024
Avis spontané
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