MorphCostumes Avis 

Kostuum besteld, wel betaald, maar nooit ontvangen. DHL zegt geleverd te hebben, we waren thuis, maar niemand heeft iets gezien of ontvangen. Meerdere malen per mail contact gezocht met de support afdeling, maar nooit een reactie ontvangen. Op een andere manier is het bedrijf niet bereikbaar.

Despite return this item on the 28th November, I still have not yet received a refund

Ordered a costume in October for my son for Halloween. The size wasn't quite right for him but the costume itself was fine.

Order was returned unworn on 06/11/25 via tracked delivery. It was delivered to them on 08/11/25. I received no acknowledgement from Morphsuits regards the return.

I emailed them on 19/11/25 explaining the situation and was told refunds would normally be processed within 10 days of receipt by the warehouse, but my return could be processed quicker if I sent my proof of postage, which I did on 04/12/25.

At this point I was told the refund would be completed in 3-7 business days, the 7th of which would be 15/12/25.

I've now emailed again on 18/12/25 to explain I've still had no refund and no further correspondence from Morphsuits.

Absolutely dreadful customer service.

We took the grandchildren to see the musical Mary Poppins, and we had to dress up as characters from the show I went as a chimney sweep.
The outfit arrived in super quick time and have to say it was of good quality, size wise it fitted just right.
We received lots of comments on how good we looked so thank you Morphsuits, will use again.

Made a purchase here and sizing was completely out. Ordered a small, it was hanging off me. Certainly not skin tight how youd expect a bodysuit. I did what was requested and paid for a return with tracking which was over £5. Never received the refund. Have contacted several times and no reply is ever sent. They've basically kept the money so I may as well have kept the crappy suit. Save your money as it won't fit and then you will be out of pocket.

Very quick dispatch from ordering but when my sons opened his power ranger costume for his 6th birthday today we noticed how flimsy his mask was and how it cut his ear from how sharp it was also half the padding was missing not happy considering the price

I ordered a ‘Fireman’ outfit for my nephew. It’s just brilliant and I’m sure he will love wearing it.

Received very quickly but didn’t fit so returned, but haven’t received refund yet been 4 weeks .

I didn’t receive my item. Had forgotten I purchased it after getting caught up in readying the kids for Halloween.

I returned item (wrong size) still have not received refund despite follow up email and tracking proving that item was returned to facility

Do not order from this site! Returned my dress unworn as it did not fit and they have not refunded me!

Costume was ripped on the seam, sent an email to complain over 2weeks ago but no response at all.
Won’t use again.

Costume arrived to late. The blower is to weak to keep costume properly inflated. Very dissapointed

Costumes were sized small and one had a large area of printing on the sleeve that looks like markings from construction on the fabric. Colors were too bright as well. The suit that should have been orange was more “high vis” and ridiculous. Not able to use either one that we ordered.

well-made product, fast shipping, exactly as described

Great inflatable fancy dress costume at a competitive price with free p&p. Delivery was quick and everything worked fine. Will shop here again.

wont use again. Good delivery time. However womens costume was way too small. Jacket measured nowhere near the stated size and had to return for one 3x bigger than usual. Material was poor and seams were left unfinished & threads hanging off. Had to spend an hour on mine & my husbands to get them anywhere near ok. Had to remove the false shirt part in both jackets to even get them on, plus they didnt lie correctly so were crumpled. Trousers on hubbys were awful so had to use white jeans instead. Really disappointing given we spent nearly £80. No refund on the returned one either yet some 4 weeks later. So £120 more or less out of pocket, including paying for the return postage.

I got it in time for Halloween even tho I ordered On short notice. The only problem was in the description it says it comes with gloves. But I did not receive gloves in mine. Besides that everything was fine

Fast delivery and the quality of the costume is great will definitely use them again

Top quality costume well made and worth the money. Service was really good to.