MorphCostumes Avis 

247
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fabulous website, I bought a costume for a 60’s theme and needed it quickly. They delivered the next day! Amazing customer service. The quality of the costume was great and everyone commented on how... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Initial order placed, delivery estimate 2 days. Chased after a week and told it had been lost during pick up by courier. Replacement order arranged for next day delivery. Chased that two days later,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recived My costume 48 hrs after Ordering it .Amazing faster then Amazon .I will be purchasing again .

L'entreprise a répondu

Noté 1 sur 5 étoiles

Achtung Betrug! Ich habe zwar den Artikel erhalten (allerdings auch nicht, wie versprochen nach wenigen Werktagen, hat sicher zwei Wochen gedauert und erst nach mehrmaligem Anfragen). Allerdings hat d... Voir plus

À propos de l'entreprise

  1. Magasin de déguisements
  2. Magasin pour enfants
  3. Magasin de vêtements
  4. Magasin de fête
  5. Fournisseur de costumes de théâtre
  6. Magasin de costumes allemands traditionnels

À propos de MorphCostumes

Écrit par l'entreprise

Making the Best Times Better Since 2009

MorphCostumes was founded in Edinburgh, Scotland in 2009, and our head office is still based there today. What started with the original Morphsuit has grown into a costume brand helping millions of people make parties, events and big moments more memorable.

The Original Home of the Morphsuit

We are the original makers of Morphsuits: the all-in-one costume that became a costume-party classic. Since then, our range has grown to include inflatable costumes, animal costumes, superheroes, pirates, TV and movie characters, decade costumes, kids’ costumes, masks, wigs, capes and accessories.

Costumes That Help You Make an Entrance

From Halloween and school dress-up days to bachelor and bachelorette parties, Christmas parties, festivals, charity events and themed nights out, we make costumes for people who want to stand out, get involved and make the occasion feel bigger. Our range is built for adults, kids, solo partygoers, couples, families and groups, with outfits for almost every theme, event and level of ridiculousness.

Trusted by Over 10 Million Customers

More than 10 million customers have chosen MorphCostumes for costumes that get noticed. We are proud to have grown from the original Morphsuit into a wide range of bold, funny, spooky and memorable costumes for customers around the world.

Award-Winning Costume Innovation

Over the years, MorphCostumes and Morphsuits have received recognition including the Sunday Times Fast Track Award, Real Business Future 50 Awards and Scottish Marketing Society Star Awards. We have also continued to develop original costume ideas through our in-house design and innovation work.

Over 500,000 Quality Checks Every Year

A costume still has to do the basics properly. It needs to look good, feel comfortable and hold up through the occasion. That’s why we carry out over 500,000 quality checks each year, helping make sure our costumes are ready for parties, parades, school events, nights out and everything in between.

Designed Using Over 30 Measurement Points

Fit matters, especially when you’re wearing a full costume. Each costume is developed using over 30 measurement points, helping us create outfits that are comfortable, wearable and easy to move in.

Delivery, Returns and Order Support

We offer a range of tracked delivery options for customers in the UK, US Australia and across many EU coutries, with next working day delivery available. Customers can also track orders online and use our returns information if they need to send something back. We accept major payment methods including Mastercard, Visa, Maestro, American Express and PayPal. We can also be found on Amazon

How to Get in Touch

If you need help with an order, delivery, tracking or returns, please contact our customer support team at support@morphsuits.com. To help us resolve your query quickly, please include your order number, the email address used when placing your order and your name.

Stay Connected

To keep up with new costumes, exclusive offers and seasonal launches, you can sign up to the Morphsuits mailing list or follow MorphCostumes on social media:

Facebook
Instagram
YouTube
TikTok


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

247 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(247)

116 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent will use again

Great product, great choice, good value for money and unbelievably fast delivery. We ordered it late one evening (gone 730pm) and it turned up the next day. Would definitely use again

22 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

All went smoothly

Ordered and it was despatched and arrived promptly
Costume looked the same as the photos
I would use this company again

27 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have wanted a Morphsuit for years…

I have wanted a Morphsuit for years especially for Halloween. This year I brought the Skeleton one. Absolutely loved it, was sad taking it off. Will definitely buy another one for other events during the year.

31 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Buyer Beware! Appalling quality

Appalling quality - arrived later than advertised, therefore couldn't be changed before event it was bought for. One of the gaiters was missing; Zip broke before i even tried it on; One of the adjustable skirt straps was sewn in back to front at one end, therefore useless. Had to pay a local tailor as much as i paid for the outfit to repair it and make it wearable before the event as i had no time to shop for another outfit. NEVER again. I have fed directly back to the seller and have not received a reply as yet - perhaps they're inundated with complaints....

27 octobre 2025
Avis spontané
Logo de MorphCostumes

Réponse de MorphCostumes

Hi , thank you for taking the time to leave your review. We’ve just improved how we manage Trustpilot, and I didn’t want your feedback to be missed.
I’m really sorry this happened. If anything’s still unresolved, just send us a quick message at support@morphsuits.co.uk and we’ll get it fixed fast. We'll go above any beyond to make it right.
Best wishes. The MorphCostumes team.

Noté 5 sur 5 étoiles

Optimus Prime costume

I ordered an Optimus Prime costume for my son and it was a very easy purchase experience. The delivery was speedy as well. My son was over the moon with it and we had loads of fun on Halloween. The only thing I have to say I was skeptical about was the fact that it had no size mentioned on the buying page, since my son is a bit taller than other children his age. But it fitted really well. Great purchase

19 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Ordered the grim reaper outfit along…

Ordered the grim reaper outfit along with the mask. This arrived next day and the quality was great. We had a blast at our halloween party and highly recommend. My son also ordered Kim Jong Un outfit which also arrived next day and was high quailty. Highly recommend!

31 octobre 2025
Avis spontané
Noté 3 sur 5 étoiles

Absolutely rubbish company

Absolutely rubbish company, order not delivered, no communication at all and no refund for non delivered item. Avoid like the plague. I too would give zero stars if it were an option.

Update
Refund received fully so not as bad as I originally thought.

1 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Costume not came in time I have sent 2…

Costume not came in time I have sent 2 emails no respond now my little boy has no costume

27 octobre 2025
Avis spontané
Logo de MorphCostumes

Réponse de MorphCostumes

Hi , thank you for taking the time to leave your review. We’ve just improved how we manage Trustpilot, and I didn’t want your feedback to be missed.
I’m really sorry this happened. If anything’s still unresolved, just send us a quick message at support@morphsuits.co.uk and we’ll get it fixed fast. We'll go above any beyond to make it right.
Best wishes. The MorphCostumes team.

Noté 5 sur 5 étoiles

Klantenservice

Voor mijn kleinzoon had ik een verkleedpak besteld. De bestelling is binnen 2 dagen aangeboden aan GLS en daar ging het fout. Pakket is niet bij mij aangekomen en werd geretourneerd. Ik heb dit gemeld bij Morphsuits. Zij boden direct aan het pak opnieuw te verzenden of ik kon mijn geld terugkrijgen. Binnen 2 dagen had ik het nieuwe pak in mijn bezit (deze keer via DHL). Complimenten dus voor de bereikbaarheid en perfecte klantenservice

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I ordered to the wrong address

I ordered an outfit for a stag do for however I put in the wrong address. Unfortunately they did not receive my email in time before it was shipped and the order was delivered to the wrong address, albeit within the timeframe stated.

I email the company again to inform them of my predicament and got a reply swiftly. After a bit of further investigation, the company very kindly offered me a full refund which they said would take approximately a week. I received the payment today after only 5 days.

The communication from the company was very polite and they seemed genuinely empathetic towards the situation. They didn’t have to offer me a refund, however did so out of the kindness of their heart.

Although I didn’t receive the outfit in the end (as there wasn’t time to order another before the stag do) I would recommend this company. I know there are a few negative reviews on here, but my personal experience with Morphsuits has been overwhelmingly positive and would shop with them again.

In conclusion, the shipping was quick (maybe too quick for my predicament haha) and the customer service was brilliant.

Thank you to the Morphsuit team for going above and beyond.

6 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

No response to issue with delivery

Morphsuits systems corrupted my delivery address with the house name and street correct, but the town and post code in a completely different part of the country. Evri are now trying to deliver to an address that doesn't exist and I have tried to contact Morphsuits via email and on their website but they have just said it's the address on my profile and ignored the issue of sending to an incorrect address I didn't enter. I will now not get this in time for my little boys party (if at all) and have no response on refunding my money.

1 juin 2025
Avis spontané

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