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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had Simon Randall-Coles as our Mortgage Broker. He was recommended to us from our close friends who couldn’t rate him highly enough. We can see why. Simon was fantastic from the very first ema... Voir plus

Noté 5 sur 5 étoiles

Simon has been exceptional throughout the entire process. As we’re purchasing our second home, we’re still relatively new to many of the procedures and terminology, but he has made everything feel c... Voir plus

Noté 5 sur 5 étoiles

Mark, Mike and Helen have worked tirelessly for me and regularly kept me updated. They have been patient with me at every stage of the buying process and not only do I thank them but would not hesitat... Voir plus

Noté 5 sur 5 étoiles

Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Voir plus

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

Écrit par l'entreprise

Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

649 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

excellent communication

Matt (and Mike) made this experience feel so much easier than I expected. Matt acted as a buffer against some of the twists and turns which helped me feel I was well taken care of. He was always quick to keep me up to date and spoke with honesty and respect. I cannot thank you enough for helping me through what could of been a very scary time.

15 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Karen, thank you so much for the review, Matt and Mike will be delighted to hear this feedback.

Noté 5 sur 5 étoiles

5 star service

Mike and Simon have been absolutely brilliant throughout our mortgage process and I would happily recommend them to any anyone looking to get a mortgage.

Even when some unexpected issues occurred they handled them efficiently and kept us fully updated at all times.

14 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Great to hear, thank you for the review!

Noté 5 sur 5 étoiles

Excellent from start to finish

Excellent from start to finish. Personable, knowledgable and dealt with all our questions and queries really efficiently. We worked with Simon and he was great throughout. Highly recommended.

14 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Thanks Richard, we’ll pass this on to Simon

Noté 5 sur 5 étoiles

As a first-time buyer

As a first-time buyer, the mortgage process felt quite overwhelming at first, but choosing Mortgage Decisions was the right choice.

Joe was very reassuring from our first conversation after my offer was accepted, which really helped put me at ease. Both Joe and Helen have been very attentive, supportive, and easy to communicate with throughout the process.

I felt well supported at every stage and have no regrets about choosing them. I would highly recommend them, especially to first-time buyers.

11 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

We’re so pleased you got the supported needed as first time buyers. All the very best in your new home!

Noté 5 sur 5 étoiles

Couldn’t recommend Mortgage Decisions…

Couldn’t recommend Mortgage Decisions enough, I had the pleasure of dealing with Jasmine who guided me along the way and made sure I had the right mortgage suited for me. As a 1st time buyer who didn’t fully understand the procedures she made this stage easy and I can’t thank her enough. Communication was always clear and I was always kept updated accordingly. Excellent 1st time experience

9 octobre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thanks Georgia!

Noté 5 sur 5 étoiles

Mortgage Decisions put our minds at ease!

Mortgage Decisions have not just successfully arranged me and my fiancé's first mortgage but have also been a reliable source of information and advice through out the whole process of our mortgage application, providing us with important and useful details to help us not only navigate the mortgage process but also in dealing with our solicitors. Mark Cunningham, our broker, has been an excellent communicator, putting our minds at ease more than once and Mike Hall who has been dealing with the admin side of the process has been punctual, efficient and professional through out.
Will hopefully use mortgage decisions again when we come to the next chapter of our lives.
Would definitely Recommend!

9 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

Thank you Callum!

Noté 5 sur 5 étoiles

I had an outstanding experience with Helen Turton and Joseph Lewington-Kelly.

I had an outstanding experience with this company, especially thanks to Helen Turton and Joseph Lewington-Kelly. From start to finish, they were professional, patient and incredibly knowledgeable. Helen took the time to understand my situation in detail, while Joseph explained every option clearly and made the whold process feel simple and stress-free. Thanks to their hard work, everything went smoothly and far better than I expected. I highly recommend Helen and Joseph to anyone looking for reliable, friendly, and truly expert mortgage advice.

3 janvier 2026
Avis spontané
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Réponse de Mortgage Decisions

They’ll be so pleased! Thank you Libby!

Noté 5 sur 5 étoiles

Fantastic experience and support from Avnee…

Right from the start my advisor Avnee was excellent. She was very proactive and really guided me through. I have full confidence in her recommendations as has explained everything so clearly. I am really pleased with the mortgage offer we have received and would recommend! Thank you!

23 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

Jasmine and Kelly have been fantastic…

Jasmine and Kelly have been fantastic throughout the process of obtaining a mortgage. If i had to give them 10 stars, that will be my option.Good communication and sound advice. Thank you both very much for all you have done and we look forward to the process completing!

16 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Great, thank you so much!

Noté 5 sur 5 étoiles

I recently used Simon Randall-Coles to…

I recently used Simon Randall-Coles to arrange my mortgage for my first home, and his advice was invaluable throughout the process. He made everything clear and was always available to help. I wouldn’t hesitate to recommend him. Cheers, Simon!

10 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

Megan at Mortgage Decisions, an exceptional mortgage broker!

Megan from Mortgage Decisions has been amazing! Megan guided me through the whole process of getting the best mortgage that suited my needs, from start to finish. Megan made the process easy, straight forward and stress-free, and communicated exactly what was needed at each point in the process. Then when my house chain unexpectedly collapsed and my completion date was postponed and I needed an offer extension/new offer, Megan stepped in again, ensuring I still had the mortgage offer I needed to complete on my purchase, helping to significantly reduce my stress and worry regarding the delayed completion. If you are looking for a 5-star mortgage broker, Megan is the mortgage broker for you!

16 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

Megan mortgage help

Our financial advisor was Megan and she was an incredible help as we are first time buyers so didn’t have any clue what to expect starting this process. Megan made everything so clear and simple to us and really took so much stress away, we wouldn’t have been able to do it without her help.

14 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

Great team and helpful

Jasmine and Kelly have been extremely helpful in helping me navigate this process. They have communicated clearly to me and answered all my questions. I would highly recommend them.

12 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

We had an excellent exExcellent service and smooth mortgage processperience with…

We had an excellent experience with Mortgage Decisions from start to finish. Helen and Joe were professional, knowledgeable, and extremely supportive throughout the entire mortgage process. Communication was clear and timely, and they patiently guided us through every step, answering all our questions with clarity. The process felt smooth and stress-free, and we always felt well looked after. We would highly recommend Mortgage Decisions to anyone looking for reliable and trustworthy mortgage advice.

2 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

Megan and Kelly have been fantastic…

Megan and Kelly have been fantastic throughout the process of obtaining a mortgage. Good communication and sound advice. Thank you both very much for all you have done and we look forward to the process completing!

11 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

Kevin was great…

Kevin gave time and space to think about the options for our mortgage. His advice was invaluable in helping us make our decision.

5 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

Excellent service from Mortgage…

Excellent service from Mortgage Decisions. Despite the unending demands by the Lender, Joseph and Helen were very prompt and professional in their communication. They still managed to get me an offer within timeline. I highly recommend Mortgage Decisions.

2 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you! Amazing to hear.

Noté 5 sur 5 étoiles

We have recently secured a first-time…

We have recently secured a first-time mortgage offer with Mortgage Decisions. The whole process was very straightforward and both Joe & Helen were exceptionally helpful, knowledgeable and professional throughout. Very impressed that it took just 6 working days from our initial chat to getting a formal offer from the lender. Thank you!

2 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you!

Noté 5 sur 5 étoiles

I'm a returning customer having…

I'm a returning customer having previously worked with Kevin in the past - he is unfailingly helpful, positive and encouraging with even the most nervous of mortgage applicants! Thank you so much Kevin!

1 décembre 2025
Avis spontané
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Réponse de Mortgage Decisions

Thank you so much Jenny!

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