We had Simon Randall-Coles as our Mortgage Broker. He was recommended to us from our close friends who couldn’t rate him highly enough. We can see why. Simon was fantastic from the very first ema... Voir plus
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Lisez les avis des autres
Simon has been exceptional throughout the entire process. As we’re purchasing our second home, we’re still relatively new to many of the procedures and terminology, but he has made everything feel c... Voir plus
Mark, Mike and Helen have worked tirelessly for me and regularly kept me updated. They have been patient with me at every stage of the buying process and not only do I thank them but would not hesitat... Voir plus
Avnee and Helen have been a dream and we are so glad we chose Mortgage decisions for our first purchase. After speaking with other brokers (with hard sales tactics) Avnee really was a breath of fresh... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Dedicated to providing advice on mortgage and protection products and services to suit our customers. Call our experienced team of Mortgage & Protection Advisers, 03454 500200.
Coordonnées de contact
71 The Avenue, SO17 1XS, Southampton, Royaume-Uni
- 03454 500200
- hello@mortgagedecisions.com
- mortgagedecisions.com
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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excellent communication
Matt (and Mike) made this experience feel so much easier than I expected. Matt acted as a buffer against some of the twists and turns which helped me feel I was well taken care of. He was always quick to keep me up to date and spoke with honesty and respect. I cannot thank you enough for helping me through what could of been a very scary time.

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5 star service
Mike and Simon have been absolutely brilliant throughout our mortgage process and I would happily recommend them to any anyone looking to get a mortgage.
Even when some unexpected issues occurred they handled them efficiently and kept us fully updated at all times.

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Excellent from start to finish
Excellent from start to finish. Personable, knowledgable and dealt with all our questions and queries really efficiently. We worked with Simon and he was great throughout. Highly recommended.

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As a first-time buyer
As a first-time buyer, the mortgage process felt quite overwhelming at first, but choosing Mortgage Decisions was the right choice.
Joe was very reassuring from our first conversation after my offer was accepted, which really helped put me at ease. Both Joe and Helen have been very attentive, supportive, and easy to communicate with throughout the process.
I felt well supported at every stage and have no regrets about choosing them. I would highly recommend them, especially to first-time buyers.

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Couldn’t recommend Mortgage Decisions…
Couldn’t recommend Mortgage Decisions enough, I had the pleasure of dealing with Jasmine who guided me along the way and made sure I had the right mortgage suited for me. As a 1st time buyer who didn’t fully understand the procedures she made this stage easy and I can’t thank her enough. Communication was always clear and I was always kept updated accordingly. Excellent 1st time experience

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Mortgage Decisions put our minds at ease!
Mortgage Decisions have not just successfully arranged me and my fiancé's first mortgage but have also been a reliable source of information and advice through out the whole process of our mortgage application, providing us with important and useful details to help us not only navigate the mortgage process but also in dealing with our solicitors. Mark Cunningham, our broker, has been an excellent communicator, putting our minds at ease more than once and Mike Hall who has been dealing with the admin side of the process has been punctual, efficient and professional through out.
Will hopefully use mortgage decisions again when we come to the next chapter of our lives.
Would definitely Recommend!

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I had an outstanding experience with Helen Turton and Joseph Lewington-Kelly.
I had an outstanding experience with this company, especially thanks to Helen Turton and Joseph Lewington-Kelly. From start to finish, they were professional, patient and incredibly knowledgeable. Helen took the time to understand my situation in detail, while Joseph explained every option clearly and made the whold process feel simple and stress-free. Thanks to their hard work, everything went smoothly and far better than I expected. I highly recommend Helen and Joseph to anyone looking for reliable, friendly, and truly expert mortgage advice.

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Fantastic experience and support from Avnee…
Right from the start my advisor Avnee was excellent. She was very proactive and really guided me through. I have full confidence in her recommendations as has explained everything so clearly. I am really pleased with the mortgage offer we have received and would recommend! Thank you!

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Jasmine and Kelly have been fantastic…
Jasmine and Kelly have been fantastic throughout the process of obtaining a mortgage. If i had to give them 10 stars, that will be my option.Good communication and sound advice. Thank you both very much for all you have done and we look forward to the process completing!

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I recently used Simon Randall-Coles to…
I recently used Simon Randall-Coles to arrange my mortgage for my first home, and his advice was invaluable throughout the process. He made everything clear and was always available to help. I wouldn’t hesitate to recommend him. Cheers, Simon!

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Megan at Mortgage Decisions, an exceptional mortgage broker!
Megan from Mortgage Decisions has been amazing! Megan guided me through the whole process of getting the best mortgage that suited my needs, from start to finish. Megan made the process easy, straight forward and stress-free, and communicated exactly what was needed at each point in the process. Then when my house chain unexpectedly collapsed and my completion date was postponed and I needed an offer extension/new offer, Megan stepped in again, ensuring I still had the mortgage offer I needed to complete on my purchase, helping to significantly reduce my stress and worry regarding the delayed completion. If you are looking for a 5-star mortgage broker, Megan is the mortgage broker for you!

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Megan mortgage help
Our financial advisor was Megan and she was an incredible help as we are first time buyers so didn’t have any clue what to expect starting this process. Megan made everything so clear and simple to us and really took so much stress away, we wouldn’t have been able to do it without her help.

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Great team and helpful
Jasmine and Kelly have been extremely helpful in helping me navigate this process. They have communicated clearly to me and answered all my questions. I would highly recommend them.

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We had an excellent exExcellent service and smooth mortgage processperience with…
We had an excellent experience with Mortgage Decisions from start to finish. Helen and Joe were professional, knowledgeable, and extremely supportive throughout the entire mortgage process. Communication was clear and timely, and they patiently guided us through every step, answering all our questions with clarity. The process felt smooth and stress-free, and we always felt well looked after. We would highly recommend Mortgage Decisions to anyone looking for reliable and trustworthy mortgage advice.

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Megan and Kelly have been fantastic…
Megan and Kelly have been fantastic throughout the process of obtaining a mortgage. Good communication and sound advice. Thank you both very much for all you have done and we look forward to the process completing!

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Kevin was great…
Kevin gave time and space to think about the options for our mortgage. His advice was invaluable in helping us make our decision.

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Excellent service from Mortgage…
Excellent service from Mortgage Decisions. Despite the unending demands by the Lender, Joseph and Helen were very prompt and professional in their communication. They still managed to get me an offer within timeline. I highly recommend Mortgage Decisions.

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Tom was very supportive and guide me to…
Tom was very supportive and guide me to make the right decision in regards with insurance cover protection

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We have recently secured a first-time…
We have recently secured a first-time mortgage offer with Mortgage Decisions. The whole process was very straightforward and both Joe & Helen were exceptionally helpful, knowledgeable and professional throughout. Very impressed that it took just 6 working days from our initial chat to getting a formal offer from the lender. Thank you!

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I'm a returning customer having…
I'm a returning customer having previously worked with Kevin in the past - he is unfailingly helpful, positive and encouraging with even the most nervous of mortgage applicants! Thank you so much Kevin!

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