From the first meeting with Ben who came out to value my property, throughout my property selling journey, and subsequent purchasing of a new property, the team at Mortimers were fantastic.
Charlotte, Elisha and Mia kept in touch regularly with updates and responded promptly to any queries.
The whole team were extremely professional, yet friendly and personable, and dealt with sensitive issues confidentially and empathetically which was much appreciated.
I would highly recommend!

I have had a fantastic experience with Sarah so far. She has been so helpful in explaining the rental procedures, giving advice and being fast and efficient at responding to queries and arranging things for me. The rest of the letting team have also been prompt at replying to my emails.

All staff involved in the sale of the property supported me in a timely manner and were considerate of a difficult situation.

Joe was very helpful from the start and let me know what I needed to know. A credit to Mortimers. Everyone of them to be honest. Well done.

Mortimers helped me with every step of selling my property.

All the staff are really helpful and professional I would definitely recommend them to future home sellers/buyers.

Thanks

Improves communication skills, listen to their customers. Keep them updated.
Be reliable and honest, don't make assumptions.
Need training on how to behave professionally.
Refrain from publicly criticising customers.
Send available properties to customers who are looking for properties

I would definitely recommend Mortimers Estate Agents Accrington Branch. The team were very professional, Grace dealt with our sale and was brilliant we had a few setbacks along the way but she always went the extra mile. Amazing Grace! no pun intended 😆

Veda kept us informed all the way through the sale

Our agent Matt Hale was an absolute gem, he was always available for me, when we wanted viewings he bent over backwards to get them for us and there were several. Matt got answers to all our questions and kept us updated the whole way through the process.

I would highly recommend Mortimers as a whole for buying and selling a property - the entire team were fantastic

Thank you to the Mortimers team, Veda, Chloe & Leaoni for the smooth and timely sale of my house ‘87 Moorfield Ave’. Hard working team with a wealth of knowledge who made the experience of selling my house straight forward and stress free.

Smooth process, Alex kept us informed and updated at every stage, without every pressuring us to complete and vacate, even when our purchase was delayed. Excellent service, high rating for Alexandra McMahon.

Mortimers are a helpful, thoughtful experience group of people, who can sympathise with the trauma you could be going through whilst selling a property . Veda and Charlotte are total stars. They keep you up to date and are fully interactive with whatever is going on

Fantastic set up from start to finish

Brilliant,
From word go everything went very smoothly, Ben was lovely and spot on with his valuations, then as the sale proceeded Veda was priceless, contacted me every week with information from solicitors and if the buyers needed information! Wonderful service. Very impressed, Very professional. Thank you

Kept informed every step of the way by Veda and Clarice they answered all my questions.Would highly recommend Mortimers Blackburn.

Mortimers team was amazing from start to finish. I was a bit nervous about the whole process as this was my first time as a home buyer, Grace was amazing and made the whole process so much easier for me. There were issues with the solicitors where they did not communicate with me or provide updates on the case, I was so close to give up. The helpfulness of Grace also extended to my solicitor, as she chased them up and provided me with a status update, and made sure that they were staying on top of everything as well. Overall, I am glad I decided to go with Mortimers and managed to get my house sorted. Thank you for the great service.

Grace was amazing, despite issues with the chain and a few delays, Grace always kept us informed of progress and worked tirelessly to ensure we moved into our dream home as quickly as possible. Grace is credit to the team at Mortimers and instrumental in liasing with solicitors and other parties, no matter how stressful things got, she was always calm, understanding and proactive. Mortimers get the 5 star review, Grace gets 6 stars. Thank you!

We purchased our new home a couple of months ago and had a great experience with Mortimers, the sales approach was not pushy and the viewing times were very flexible. We enjoyed dealing with Mia during the sale, and everything went smoothly. Thanks, Adam

I’ve recently bought my first home and used Mortimers, I couldn’t recommend Ada Grundy enough!

Ada helped me very much and always kept in contact keeping me updated with emails with the solicitors and anything I was unsure about Ada was always there to help and contact back straight away!
I would highly recommend Mortimers estate agents