Motor Claims Line  Avis 

260
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Good response to questions.Pleased with rapidly of vehicle removal from accident site and independent valuation. However kept referring to non existent hire car which I never requested

Noté 5 sur 5 étoiles

Excellent customer service and fast efficient process. Completely stress free i would highly recommend to friends and family. Had my pay out for written off car within 2 weeks! The staff ive spoken to... Voir plus

Noté 5 sur 5 étoiles

Initially I wasn't sure what My actions should be after being hit by another vehicle through no fault of mine. Im glad my decision was to contact my insurance. Motor claims line were very fast at ga... Voir plus

Noté 5 sur 5 étoiles

We contacted MCL because we had reached a deadlock with a main dealership when trying to return a faulty new vehicle within six months of purchase under the 2015 Consumer Rights Act. Hoshiar at MCL wa... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

260 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,6

Tous les avis

(260)

34 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Scammer

Scammer, fraud company. They did AD spoofing and online fraud. When I tried calling my insurance company GoSkippy, this company's number appeared and now they have taken my car in a fraud manner. Useless buggers. And the customer service is very rude, learn some manners.

23 août 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS

They help people claim for crashforcash!!!!! Recently had someone slam on purposely in front of me and working with these guys to fraudulently claim from me!!! AVOID

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Second time I’ve used these guys

Second time I’ve used these guys. Il never do it through my insurance company again when it’s non fault these guys got the job done in next to no time and sorted out a hire vehicle in the interim whilst I waited for payment or my car back.

7 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Very pleased with Motor Claims Line

Called Motor Claims Line (CC Response) after an accident that wasn’t my fault. They proved it wasn’t my fault with the assistance from Davies & Gray. All sorted and paid for by the at-fault party. Very happy.

10 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

insurance companies didn't want to help…

insurance companies didn't want to help me After lorry hit my vehicle twice...but cc response took it on and had a replacement car next day my car was taken to get damage assessed and written off kept hire car for free till full payment was made for my vehicle big big thanks to all involved 👍

6 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

What fantastic service

What fantastic service, we had another car the same day and the stress of chasing the insurance company was done for us. We got exactly what we hoped for the car. It really was that easy
Thank you so much. Would definitely recommend.
Mike

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

5 Stars

I was unfortunately involved in a recent accident but luckily I was recommended to use Motor Claims Line. From the moment I contacted them they were so helpful and reassuring, they took care of everything! They were easily contactable and happy to answer any questions for me! I received a replacement vehicle the same day as the accident when my car was taken for an inspection. I was then paid out for the full value of my car within a few weeks and this didn't cost me anything at all and my own insurance isnt affected whatsoever!

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience with Motor Claims…

Amazing experience with Motor Claims Line! I had a brand new replacement vehicle the same day I was in the accident. I got my vehicle returned fully repaired to a great standard within 2 weeks and it didn't cost me a penny or affect my own insurance whatsoever! Definatley recommend!

5 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

More hassle than it’s worth been…

More hassle than it’s worth been waiting since friday for a suitable like for like todays tuesday so it’s not “within 24hrs they’ll get you a like for like and it’s a promise” false motto

Edit otherwise they are taking my review down

They never had a like for like for me also told them they will speak to enterprise in getting me a car enterprise called me saying the same thing they already stated they just brushed me off went to another accident management company that put me in a MERCEDES GLA while motor claims and enteprise put me in a fiat 500 that i could barely move around in and did not help in no way im still getting calls from copart saying they are calling because of motor claims 2 weeks on

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Good customer service

I had to file a motor insurance claim after a minor accident, and I was genuinely impressed with how efficiently the process was handled. The claim was acknowledged within hours, and the surveyor was dispatched the next day. The customer service team was polite, clear, and always available for queries.

The online portal made it easy to upload documents, and I was regularly updated via SMS and email. My claim was settled within 5 working days, and the reimbursement was fair. Overall, a very smooth and stress-free experience — exactly what you’d want during a difficult time.

Highly recommended for prompt service and clear communication.
(Claim reference - 79144892)

15 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Helpful and hands on

Really helpful and hands on when it comes to to my crash they sorted me a courtesy car within two hours of contacting them and have handled the whole thing for me would definitely recommend motor claims line to anyone who’s been in a crash

16 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I was spoken to by Alice who was very…

I was spoken to by Alice who was very understanding and very helpful with my incident and overall, she and the rest of the team were very helpful with everything and thank you all for your response. I am sorry, can't remember the date it happened.

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great team

Great team, handled my claim quickly and efficiently, provided me a courtesy car same day so was able to get to work, honestly can’t fault them

8 mai 2025
Avis spontané
Noté 4 sur 5 étoiles

No Fault claim handled very efficiently.

On the 11th April I had aNo fault accident, my car was recovered, I was made aware of where it was to collect my belongings, I was immediately given a curtsey car and was treated very well by Enterprise, Alice and Chris on the Claims team were very helpful listened and answered all my queries, I explained I wanted to retain my car, I was offered a fair settlement and retained my car, I was allowed to retain the courtesy car for a week after the settlement, which was completed in exactly two weeks from the date of my accident.

11 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

After my accident that wasn't my fault…

After my accident that wasn't my fault my insurance company said they couldn't help me. My daughter found Alice and her team who took on my case putting me at ease straight away everything was sorted so quickly including a courtesy car absolutely excellent service my car was taken away and sadly written off but I got more than I thought I would thank-you for all your support and hard work

8 avril 2025
Avis spontané

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