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Motorpoint - Portsmouth Avis 

395
TrustScore 4.5 sur 5

4,7

468 London Road, PO2 9RN Hilsea, Portsmouth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... Voir plus

Noté 5 sur 5 étoiles

no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good. Particularly from Reagan on the initial call and completed by M... Voir plus

Noté 3 sur 5 étoiles

Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamil... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, Royaume-Uni

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Excellent

TrustScore 4.5 sur 5

395 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(395)

5 943 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

On arrival at the Portsmouth branch was…

On arrival at the Portsmouth branch was warmly welcomed by Josh and later on by Megan when taken through the sales process but felt very comfortable around both of them didn’t feel pressured in any way before and after taking my dream car out for a test drive, and drove it out of the show room the same day with a huge smile on my face Thank you to Josh and Megan for their patience and all the sales team at Motor Point 🍾🍾⭐️⭐️⭐️⭐️⭐️

20 décembre 2025
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Réponse de Motorpoint - Portsmouth

We're absolutely delighted to hear about your wonderful experience at our Portsmouth branch! It's fantastic that you felt comfortable and unpressured throughout the sales process, from your warm welcome to driving away in your dream car. We appreciate your kind words about our team's patience.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Thank you Megan S!

Our entire experience from start to finish was outstanding. The quality of Motorpoint is gold standard, both myself and family members only trust Motorpoint to deliver on their superior quality, and I am so happy with my car. It is perfect. Megan S is a tribute to your Portsmouth store, she made our experience very special and we are so glad to have bought with Motorpoint.

17 décembre 2025
Avis spontané
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Réponse de Motorpoint - Portsmouth

We're so pleased to hear you had such an outstanding experience with us! It's wonderful that our team delivered superior quality and made your car buying journey so special. We're delighted you love your new car!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Fantastic experience

We had a fantastic experience at Motorpoint Portsmouth.
Charlie was brilliant in helping us choose the best car for our needs and within our budget. Everything was made very simple and we got a great price on our part-exchange vehicle.
Highly recommend!!

30 novembre 2025
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Réponse de Motorpoint - Portsmouth

We're so pleased to hear you had such a fantastic experience with us! It's wonderful that our team member was brilliant in helping you choose the best car for your needs and budget, making everything simple. We're glad you got a great price on your part-exchange vehicle and highly appreciate your recommendation.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Lovely experience

The conversation went great, the proccess of reserving the car and have it transported to my preffered location was easy, Josh was very patient, helpful and knowledgeable when it came to extra products such as extended warranty and paint protection.
I will definitely try motorpoint again in the future if i'm looking for a new car.

22 novembre 2025
Noté 5 sur 5 étoiles

Happy shopper

We were very happy with the level of service that we received from start to finish everyone was polite & helpful all aspects of our experience were exemplary

22 novembre 2025
Noté 5 sur 5 étoiles

I always use Motorpoint

I always upgrade my car through Motorpoint. This is my 4th car. The process is so easy and they sort all the finance and old finance out so there is not too much for me to do.
Friendly staff at their Portsmouth showroom are all really nice too.

7 novembre 2025
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Réponse de Motorpoint - Portsmouth

We're happy to hear that upgrading your car with us is always easy. It's great to know that our Portsmouth team provides friendly and helpful service, and we appreciate your continued trust. Thanks for your feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Very professional and not pushy in any…

Very professional and not pushy in any way.

10 novembre 2025
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Réponse de Motorpoint - Portsmouth

We're glad you found our service professional and appreciate that we weren't pushy. Thank you for your feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

I’ve purchased at least six vehicles…

I’ve purchased at least six vehicles from motor point over the last 20 years. Fantastic quality of the vehicles themselves. Great prices friendly efficient service always my number one when looking to replace my cars.

7 novembre 2025
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Réponse de Motorpoint - Portsmouth

We're happy to hear that you consistently have a fantastic experience with our vehicles, prices, and service. Thank you for being a loyal customer for the last 20 years; we appreciate your continued business!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

I was helped in buying my new car by Megan Standing.

I was helped in buying my new car by Megan Standing.
When I went in I was in a jam with my old car and needed to change it.
Megan was so helpful and understanding of my situation.
Nothing was to much trouble for her.
She made the whole experience so much easier than I thought it would be and was able to help me when other garages would not.
I cannot thank her enough for her time and support with getting me into a new reliable car.
Would highly recommend Megan to anyone.

7 novembre 2025
Avis spontané
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Réponse de Motorpoint - Portsmouth

We're happy to hear that our team provided such helpful support during your car buying experience. It's great to know that their dedication made the process easier for you, and we appreciate your recommendation.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Portsmouth showroom

Josh was a delight to deal with - any questions he couldn't answer, no fudging, he found someone who could. Also didn't keep trying to 'sell' me things I said that I didn't want the first time around - like a new set of mats for the 'bargain' price of £99 [(a) why bin the ones that must have come with the car? (b) how daft does Motorpoint think we are? Got my set on the internet for less the £20!]. Please don't hold that against him - had he persisted I WOULD have walked out and the sale would have been lost (I have done that before).
Slight issue with the length of warranty - what was offered didn't seem to match with the wording of the Ts & Cs, but that was sorted out - and most generously too.
Another wrinkle in the buying process is the lack of Name for the account to transfer funds to - had quite a job convincing my bank that I wasn't going to hand my money to a scammer, especially as the name I guessed didn't match!
Only real problem was that the battery that was due to be fitted on the Friday, prior to me collecting my 'new' car on the Monday afternoon wasn't, and had somehow been delivered elsewhere - Josh hadn't been there to chase up on it. Perhaps a simple solution would be a whiteboard on the wall somewhere, listing all cars due for collection and any issues with them so that, if the salesperson in question is out, someone else can keep an eye on things?
Also, the tyre pressure warning light lit up on the first, dark evening (new one on me!), but that was sorted by another young gentleman - Riley I believe - the next day, who also showed me how to reset the 'trip' meters.

27 octobre 2025
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Réponse de Motorpoint - Portsmouth

We appreciate your feedback and are happy you had a positive experience. We'll address the warranty and payment process concerns. We'll also review the battery issue and explore better communication methods. We're glad the tyre pressure and trip meter issues were resolved quickly.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

The sales person was very polite

The sales person was very polite, knowledgeable and striightforward.

31 octobre 2025
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Réponse de Motorpoint - Portsmouth

We're happy to hear that the salesperson was polite, knowledgeable, and straightforward. Thank you for your positive feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Helpful friendly staff

Megan and Finn very helpful for the whole process.

27 octobre 2025
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Réponse de Motorpoint - Portsmouth

We appreciate your kind words! We're happy to hear that the entire process was helpful for you; thank you for your feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

I thought the sales guys were very…

I thought the sales guys were very friendly , honesty is a must if someone says they want or don’t want a certain thing in a vehicle, be honest with them tell them . I’m very happy with my purchase and would use motopoint next time I purchase a car

23 octobre 2025
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Réponse de Motorpoint - Portsmouth

We're happy to hear that our sales team's friendliness and honesty resonated with you, and that you're pleased with your new car. Thank you for your recommendation; we appreciate your business!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great team

I had a very positive experience. The team was nice and helpful.

15 octobre 2025
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Réponse de Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Noté 5 sur 5 étoiles

Great service

18 octobre 2025
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Réponse de Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Noté 5 sur 5 étoiles

Everybody was so helpful and efficient.

Everybody was so helpful and efficient.
The 3rd time I’ve bought a car from you.Great

17 octobre 2025
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Réponse de Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

Noté 4 sur 5 étoiles

Good quality cars

Found that they had a good selection of quality cars and fairly priced.
I had reserved the car of our choice with the 149 deposit and agreed with the salesman I would pick it up in 5 days time and pay the balance, that same afternoon I received a call saying I had 48 hours to pay the balance or they would put the car back up for sale, this wasn't explained at the time. After a few calls they agreed to Keel the car until the agreed date, I did feel a bit pressurised about this.
Other than that the sale went smoothly.

6 octobre 2025
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Réponse de Motorpoint - Portsmouth

Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.

I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.

Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.

Kind regards
Megan Tee
Sales Support

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