Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good. Particularly from Reagan on the initial call and completed by M... Voir plus
Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamil... Voir plus
L'entreprise a répondu
I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
468 London Road, PO2 9RN, Hilsea, Portsmouth, Royaume-Uni
- 02394 270705
Over 1000 new cars every week
4,7
Excellent
395 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very happy
Excellent service from the staff, who really hunted and found me the car at the price, I wanted.
29 septembre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Smooth and professional
Very impressed with how easy the purchase was and staff were good at making you feel comfortable. Only negative is that you won't negotiate on price which i feel will put people off. I couldn't even get free mats which would have been something.
30 septembre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Perfect at Portsmouth.
As in the past with my many Motorpoint purchases, this was perfect. Excellent car, friendly, professional staff.
1 octobre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Couldn't ask for better service
Couldn't ask for better service. The staff here were amazing. Credit goes to Charlie and Josh for having amazing customer service and they are truly a credit to to motorpoint
28 septembre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Bought Audi A4 Black Edition- really…
Bought Audi A4 Black Edition- really pleased with the car and fair deal- Charlie very helpful at Portsmouth Motorpoint as was his manager - would recommend highly
1 octobre 2024
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
I purchased my car on the 22/07/2025
I purchased my car on the 22/07/2025. Everything was fine and I paid in full.
Since then I have had two outstanding problems.
a) defective car mats.
b) 2nd key not working.
Five emails and no response from Motorpoint.
Promised a refund by the mat manufacturers, never arrived.
Key, I was told that I would need to sort it out.
22 juillet 2025
Avis spontané
Staff was amazing start to finish…
Staff was amazing start to finish nothing was to much trouble very professional even when I got my car 5 days later had a phone call to see how I was getting on highly recommended company said if i had anything i wasnt sure on or wanted to no just give the branch a call
22 septembre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
I found the salesman Wesley very…
I found the salesman Wesley very helpful and went through everything thoroughly it made the transaction very easy in what could be a bit nerve racking when spending large amount of money.
Also a mention to Megan who was also very helpful with the paperwork.
15 septembre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Perfect!
Amazing customer service from Finn & Megan at the Portsmouth site, couldn’t thank them enough for a better experience!
28 août 2025
Avis spontané
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
The experience was brilliant!
I purchased a car through Motoropoint recently and the experience was brilliant! Charlie and the team were great and made the purchase really simple and straightforward. I would highly recommend anyone in the market to check out Motorpoint in Portsmouth.
13 septembre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
pleased with the service I got
pleased with the service I got, friendly staff, have bought cars from Motorpoint previously and not been disappointed, got a great valuation for my part exchange.
8 septembre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
A very pleasant salesman who was not…
A very pleasant salesman who was not overbearing and pushy. Nice premises and a good choice of virtually new vehicles at a very reasonable price.
12 septembre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Great job,castomers.
1 septembre 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Disapointed with Motorpoint Quality Control
I bought a car from Motorpoint in Potsmouth and they were very good until it came to the car handover. A few days before I picked the car up they said the car would be fully valeted, quality checked with no warning lights including the low fuel light. When I collected the car it was in a dimly lit collection bay and it wasn't until I drove away I realised the seats were filthy and had not been cleaned. Also, the fuel light was on and there was only 25 miles of fuel in the car and a slow puncture on the rear right tyre. I have spoken and emailed them about this, but have not had any response a week later. I am very disapointed as their website video says all cars are checked and cleaned and much more. Make sure you thouroughly check the vehicle you buy in daylight before accepting it as they don't do what they promise.
25 août 2025
Avis spontané
Great service
Great price, everything ran smoothly, on time with really helpful staff. Used them before, will do again.
23 août 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Excellent service - Finn
I was greeted by Finn Harrison as I arrived, he helped me understand the process as a first time buyer from a dealer, assisted with the paperwork, and all around created a really enjoyable and comfortable experience to ensure I was happy with my car before I paid as well as what additional options I should think about relevant to my circumstances.
15 août 2025
Avis spontané
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Perfect sale
Perfect sale, great service from Wesley picking up my GR86, couldn’t be better!
10 août 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Car delivered as described good…
Car delivered as described good Tucson,however unfortunately 1 tyre had a puncture which hadn't been dealt with and stone chip repair was shoddy at best
3 août 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.