Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... Voir plus
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Lisez les avis des autres
no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good. Particularly from Reagan on the initial call and completed by M... Voir plus
Purchase process very easy and good part exchange value given for my vehicle. Handover poor. Not enough time devoted to showing me controls, infotainment system etc. had to test drive alone in unfamil... Voir plus
L'entreprise a répondu
I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Écrit par l'entreprise
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Coordonnées de contact
468 London Road, PO2 9RN, Hilsea, Portsmouth, Royaume-Uni
- 02394 270705
Over 1000 new cars every week
4,7
Excellent
395 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Tried to sell my sister a car that was…
Tried to sell my sister a car that was clearly faulty. Sent her out on a test drive when the tracking and brakes were faulty. Apologised and promised to get repaired before purchasing. Lack of communication from them ultimately lead to us pulling out of the deal.
14 juillet 2025
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great Service from start to finish
Great Service from start to finish
I was greeted straight away by Wesley Schumann who proceeded to take me through a selection of models that met my requirements. I didnt feel under any pressure which was paramount for me. I was given time to make sure i was getting the car that I wanted. Excellent communication throughout. Really pleased with my new car.
1 août 2025
Avis spontané
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Excellent customer service
Excellent customer service, quick and efficient, staff were extremely helpful.
31 juillet 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
I bought a used car from the Portsmouth…excellent
I bought a used car from the Portsmouth branch, the girls that work there were absolutely lovely, they gave good information, very helpful and I am thrilled with the car.
31 juillet 2025
Avis spontané
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Awesome customer service
Drove past every morning and never noticed it. Sold my old car and was complaining to a colleague about the dealership I previously used closing down and she suggested Motorpoint.
Went on their website and thought ok, as I was on a budget. I saw a few options and rang them. They got the Portsmouth team to ring me back. Went for my appointment 19th of July 2025, collected the car on the 21st of July.
Wesley and Charlie went above and beyond. Had to ring them on the 22nd about one of the keys not working, and took it in on the 23rd, it was fixed in less than 3 mins. The same week, I had to give them another ring as the car refused to start after charging and the electric mirrors wouldn't unfold and I was stuck for over an hour trying to get it to work before it started working. Gave them another ring and was asked to bring it it. On getting there, the mirrors started working fine and the auto lock and unlock started working as well. The people with me were shocked as was I and I felt awful as it felt like I rang them for nothing but the colleague who came to attend to me was very understanding.
So far, I haven't had any issues with the car (touch wood) and I would definitely choose them again.
Sorry I took time writing this review as I was still trying to observe the car itself.
Lola
19 juillet 2025
Avis spontané
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Motorpoint are a good company
Motorpoint are a good company, saw the car I wanted, made an enquiry through the website and was contacted very soon after. Booked in for a test drive of the car I was interested in, liked the car, bought it (traded my car in satisfactorily). They were very helpful and answered all my questions, a good experience.
14 juillet 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Incredible service from everyone!
Incredible service from everyone!
From the start of my car shopping experience with Motorpoint, Charlie was really understanding of my situation, time constraints and requirements. He was extremely friendly, approachable, knowledgeable and professional.
Collection day felt like a big celebration for everyone and you're made to feel really special!
It was great to get a call a few days after collection to make sure that everything is as expected and you're enjoying your new car.
Overall I cannot fault Motorpoint Portsmouth for their incredible team and service. I recommend them to everyone that even mentions they're thinking about getting a new car!
5 juillet 2025
Avis spontané
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Megan at Motorpoint Portsmouth
Megan at Motorpoint Portsmouth was very Professional and friendly.
18 juillet 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Fantastic service
This is my 3rd car from Motorpoint. Fantastic service from start to finish. I was kept updated about everything, all the finance was taken care of and everyone I spoke to was friendly, helpful and knowledgeable. I certainly won't go anywhere else now.
18 juillet 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Great purchasing experience friendly…
Great purchasing experience friendly and knowledgeable
17 juillet 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Professional service
All the staff we interacted with on the day were fantastic
They were all attentive to my wants and needs and made the whole process a pleasurable one from start to finish
I found it a very relaxing atmosphere and nothing I asked for was too much trouble for them
I did end up buying a car which I was able to drive home the same day
Just want to say thankyou to the team at Hilsea and I will be recommending them to family and friends and I would not hesitate to buy another car from them in the future
11 juillet 2025
Avis spontané
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
This is my second car from Motorpoint…
This is my second car from Motorpoint Portsmouth, 5 car from Motorpoint as a whole. Always a great experience, staff are friendly, always happy to help, knowledgeable, and always go the extra mile.
7 juillet 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
The whole experience was great
The whole experience was great. From what car I was looking for to getting the car. Very easy and stress free.
Especially Charlie who reassured me all the way
7 juillet 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Fantastic service
Fantastic service, friendly helpful staff at the Portsmouth branch, great value purchase & good trade price thank you for making our purchase so easy
3 juillet 2025
Avis spontané
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Wesley Motorpoint Portsmouth
Wesley was very helpful to help us find a car we genuinely liked, he was knowledgeable about cars we did and wasn’t sure about. Highly recommended to go here and ask for him. Thanks again.
5 juillet 2025
Avis spontané
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Great service from start to finish
Great service from start to finish. Seamless transaction including part exchange. If you're looking for a new vehicle would recommend Motorpoint.
26 juin 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Brilliant place to aquire a vehicle
Brilliant place to aquire a vehicle. Superb customer service, no pressure selling. More than happy to purchase again from them. Thank you to Finn and the rest of the team.
26 juin 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
It was excellent no one pressured me to…
It was excellent no one pressured me to buy a car ! I saw a car online well priced , went to Portsmouth branch spoke to Wesley and he talked me through the process and I bought the car on the spot . I’m really pleased the entire process went smoothly, I’m pretty sure I will buy from motorpoint in the future . Claude
23 juin 2025
Réponse de Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
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