Motorpoint - Sheffield Avis 

Hi I was seen by a man called Guinluca.
He dealt with me in a professional manner and explained to me everything I needed to know about my purchase.
He took his time to get my car deal sorted on the same day and I thank him for that.
Overall experience of my visit was 10 out of 10.

5 stars easy choice. After receiving a fair offer for my car, I bought an as new condition 75 reg VW Polo from Motorpoint Sheffield who's sales team made me feel very welcome and my purchase experience easy.

Great experience finding my car, and was looked after very well by Logan. Thankyou, would definitely return.

Absolutely fantastic service from Adam at the Sheffield branch . Helped us part exchange our old car and walk away with a new one .
Sorted everything out and explained everything too us while training 2 others .

Brilliant service

Adam Sampkins made our experience a very easy purchase.
No pressure at all.
Would come back again to buy our next car.

The staff was very helpful, no pressure from anyone, which i like. Once we found the car we liked, it was very straight forward, i got a good price for my car as a trade, and drove home in my new car the same day.

The saleswoman that sorted everything for me also helped with things my side, log book, taxing the car etc.

And with the trade of my car and deposit i put down, i got a very good monthly price for my new car.

Was best experience buying from moterpoint special mention for Helena and the young girl that she was training nothing was to much trouble for them very pleasant experience

Had a really good visit and was able to walk Away with a new car on the same day
Did not feel the pressure sale but the sales executive was great
He was supportive and understanding of what I was looking for and that made the whole experience managable

Salesperson very helpful

Very good experience.

Staff friendly and knowledgeable helping me buy my first EV. Prices are bang on

An easy handover , no hard sell
However valet of the car wasn’t good

Great help from James putting the deal quickly together
Found the exact car I was looking for

We were left to look round at our leisure but when we needed help Finn was around to organise a test drive and then was joined by George to complete the sale.
All round efficient and friendly service

We ordered a car from the Sheffield branch and arranged to collect from Oldbury. First off the price promise is literally impossible. They create so many hurdles that you literally have no chance of a “like-for-like”. I’d found a car that matched everything on their T&C’s online. They then “added” battery health within 2%. (Not on T&C’s) They then refused to honour the guarantee due to the other dealers not providing the battery health.

Picked the car up from Oldbury. Car looks and drives amazing but when we got home noticed the front tyres tread looking low. Mentioned to Sheffield and was told to chat with Oldbury. Their “cut off” is 3mm. They say the tyres are at 4mm. Local tyre shop say 3mm. All 4 tyres are on the MOT advisory. They replaced the rear but not front. No offer of tyre replacement given.

They are great at selling but then their after sales are shocking. We won’t be buying again from Motorpoint.

*** edit ***
After the receiving the reply below we are shocked at the disregard of the problems we have experienced. NO WHERE does it say on the terms and conditions for EV price promise the battery has to be 90%.

Kacia, was amazing and friendly. She was knowledgeable asked us questions to figure out what was a need and what was a want. I would recommend motorpoint to anyone looking for a new vehicle.

Easy process. Local site. Friendly throughout.

What a pleasant experience!
This was my first time at Motorpoint and I must say I was very impressed with the service.
I saw a Ford Puma I liked online, and arranged a test drive. I was given plenty of time to look around the car , with no pushy salesman pressure! I decided it was for me, and collected it the following week.
The sale was flawless and Finn was a joy to deal with. He was very polite, most helpful, and a credit to the company!
I’m delighted with my new car and will definitely recommend Motorpoint Sheffield.

Surprisingly easy part exchange and purchase of new vehicle, all done on the same day after booking an appointment for a test drive, they even gave me a part exchange price on my old car over the phone, subject to an inspection and test drive of my own car. All happened flawlessly on the day all electronic these days. Went home with a new car, had a little issue but was booked into a more local Motorpoint Branch for inspection and assessment and was rebooked in after parts arrived by them phoning me that parts had arrived and the issue was fixed without any issues. Great service, i did have the extended warranty and was surprised to find it also gives me breakdown cover too for the full length of the extended warranty. Thank you and would recommend without hesitation.

James was very accommodating. Let us look and try different cars even though we didn't commit to buying at first. We went back 2 days later and again James was very helpful with everything we asked. Definitely 10/10 service