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Motorpoint - Swansea Avis 

872
TrustScore 4.5 sur 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I noticed a scratch on the front light cover I telephoned next day and was told I should have had a good look before we accepted car we didn’t collect car till 5.30 and only purchased that day I have... Voir plus

Noté 5 sur 5 étoiles

It was hassle free and must say the staff were courteous and knowledgeable. Special mention to Jodie Poland and Reese who looked after us and even had follow up call to check all was ok.

Noté 5 sur 5 étoiles

The staff were curtious and professional, we dealt with Alex. The buying process didn't feel rushed. We knew the brand and model of car we were after and when we rang and booked the test drive the pe... Voir plus

Noté 5 sur 5 étoiles

I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Royaume-Uni

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

872 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(872)

5 831 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nathan Dawkes very professional

Nathan Dawkes was very helpful
informative and courteous throughout my experience with your company.

28 février 2026
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Réponse de Motorpoint - Swansea

We appreciate you taking the time to leave us feedback. We're happy to hear that our representative was helpful, informative and courteous.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Quick and easy

Quick, easy and the sales personnel who helped us were brilliant.

1 mars 2026
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Réponse de Motorpoint - Swansea

We appreciate you taking the time to leave us feedback. We are so pleased to hear that our sales personnel were brilliant and the process was easy.

Thank you
Motorpoint

Noté 3 sur 5 étoiles

The young lad who dealt with my vehicle…

The young lad who dealt with my vehicle was polite, friendly and helpful. My vehicle had been washed on the outside but had not been touched on the inside. It was quite dusty and dirty and I have had it valeted myself. Also had to chase up paperwork.

3 mars 2026
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Réponse de Motorpoint - Swansea

We appreciate your feedback and are glad our employee was helpful. We're sorry the interior wasn't cleaned to your satisfaction and for the paperwork delay. We'll address these issues to improve our service.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

No Pressure!!

Went to have a look and get some ideas, but found a car that I love!
I loved the no pressure sales approach as I was left to look around. When I found the car I spoke with Joe, who again (no pressure) handed me the keys to go and have a closer look. After the test drive Joe sorted everything out and I collected the car Saturday.
Joe was fantastic!

22 février 2026
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Réponse de Motorpoint - Swansea

We're happy you found a car you love! We're glad you appreciated our no-pressure approach and that everything was sorted smoothly. Thank you for sharing your positive experience.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Very relaxing place

Very relaxing place, sales man was really good and patient with me and explained everything.

2 mars 2026
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Réponse de Motorpoint - Swansea

We appreciate your kind words! We're so glad the sales team was patient and explained everything well, making it a relaxing experience.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Novice buyer

Novice buyer so a bit nervous but sales persons were neither pushy or hard selling. Questions were answered and I was treated with respect, cautiously and with humour.

27 février 2026
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Réponse de Motorpoint - Swansea

We're glad you felt comfortable during your first purchase experience. It's important to us that our customers feel respected and supported. Thanks for your feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Very smooth process

Very smooth process

22 février 2026
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Réponse de Motorpoint - Swansea

Thank you for taking the time to leave your feedback and we are slow glad you found our process smooth.

Noté 5 sur 5 étoiles

Motorpoint Great Cars

Friendly Not Pushy Sales People Give You Time To Have A Good Look Round
Very Helpful Explaining And Answering Questions I Asked
Would Recommend Motorpoint To Friends And Family

23 février 2026
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Réponse de Motorpoint - Swansea

We appreciate your recommendation and are happy to hear you felt supported by our team. We're glad you had the space to explore and that we could answer your questions!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Joe Helliwell was an awesome…

Joe Helliwell was an awesome attentative salesman who went above and beyond when helping me find my new car, very professional.

25 février 2026
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Réponse de Motorpoint - Swansea

We appreciate you taking the time to leave us this fantastic review! We are so happy to hear that you had such a positive experience finding your new car.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Second car bought from Motorpoint

Second car bought from Motorpoint, friendly staff with no pressure to make instant decisions, being able to take your time looking around the cars, take extras etc which makes the whole process a joy. Would definitely use again.

14 février 2026
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Réponse de Motorpoint - Swansea

We appreciate your continued support and are so glad you enjoyed your car buying experience with our friendly staff and relaxed atmosphere. Thank you for the positive feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

I had a fantastic experience buying my seat leon my…

I had a fantastic experience buying my seat leon from Jodie Poland at motorpoint swansea from the moment I walked in, they were professional, patient with my questions, and never made me feel pressured will definitely be buying from there in the future Highly recommend!"

20 février 2026
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Réponse de Motorpoint - Swansea

We're happy to hear that you had a fantastic experience purchasing your vehicle. We appreciate your kind words regarding our team's professionalism and patience. Thank you for the recommendation; we look forward to assisting you in the future!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Very helpful

Very helpful, smooth hassle free process for purchasing.

21 février 2026
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Réponse de Motorpoint - Swansea

We are happy to hear that your purchasing experience was smooth and hassle-free. Thank you for your helpful feedback!

Thank you
Motorpoint

Noté 4 sur 5 étoiles

The sales team were very helpful and…

The sales team were very helpful and went through everything we needed to know only problem i have is i asked if they could sort out the wipers as they were dry and vibration on the windscreen told it was sorted but once it raind the noise and vibration was still there

14 février 2026
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Réponse de Motorpoint - Swansea

We appreciate your feedback and are happy the sales team was helpful. We're sorry the wiper issue wasn't resolved to your satisfaction. We'll look into why this wasn't corrected properly. Thanks for bringing this to our attention.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Brilliant customer service from Ben

Brilliant customer service from Ben! Gave me time to decide a was not pressing at any point to close the sale. This filled me with confidence in making my decision. Ben was very helpful and provided me with all information I needed. My new car is like a dream! Best car I ever had. Thank you Ben and Motorpoint Swansea!

18 février 2026
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Réponse de Motorpoint - Swansea

We're happy to hear you received brilliant customer service and felt confident in your decision. It is great to know you are enjoying your new car! Thank you for your positive feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Excellent

Service received was excellent

18 février 2026
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Réponse de Motorpoint - Swansea

We're glad you found our service excellent. Thank you for sharing your positive experience with us; we appreciate it.

Thank you
Motorpoint

Noté 4 sur 5 étoiles

Good value car

The car we wanted at a fair price.

18 février 2026
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Réponse de Motorpoint - Swansea

We're happy to hear that you found the car you wanted at a price that felt right. Thanks for your feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Very good experience from the start.

Very good experience from beginning to end. No pushy sales talk, they give you space and time to browse and when you are ready give answers to your questions. Plenty of choice and quality cars. No hassle, and straightforward answers to your questions.

17 février 2026
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Réponse de Motorpoint - Swansea

We're happy to hear that you had a positive experience! It's great to know that you appreciated the relaxed atmosphere and helpful answers. Thank you for your positive feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

very helpful and willing to find what i…

very helpful and willing to find what i wanted and answered all my questions keep the good work up

16 février 2026
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Réponse de Motorpoint - Swansea

We're happy to hear that we could find what you wanted and answer all your questions. We appreciate your positive feedback and will keep up the good work!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Kiran and Reece were great

Swansea Motorpoint have lovely staff. Kiran Anthony and Reece Aylott were friendly, patient and respectful, answering all my questions and helping me through the process when I part exchanged my car. I never felt rushed or pressured. They are both a credit to the company, giving excellent customer service. No need to go anywhere else. Happy with my new car too!

17 février 2026
Avis spontané
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Réponse de Motorpoint - Swansea

We're happy to hear that you found our staff friendly, patient, and respectful. It's great to know they answered your questions and helped you through the process. We appreciate your positive feedback and are glad you're happy with your new car!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great bunch of staff

Great bunch of staff
They were never in your face
Nothing was any problem for them
Explained everything about the vehicle on the test drive and before you took it away
Plus they have a lovely hot chocolate machine there

10 février 2026
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Réponse de Motorpoint - Swansea

We appreciate your positive feedback. We're happy to hear that our staff made your experience great by being helpful and informative, and that you enjoyed the hot chocolate!

Thank you
Motorpoint

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