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Motorpoint - Swansea Avis 

865
TrustScore 4.5 sur 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were curtious and professional, we dealt with Alex. The buying process didn't feel rushed. We knew the brand and model of car we were after and when we rang and booked the test drive the pe... Voir plus

Noté 5 sur 5 étoiles

I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

First encounter was helpful and polite but as soon as i put a deposit down seemed to be shipped around. Turned up for my car that was orginally scheduled for pickup on saturday. To be told it change... Voir plus


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Royaume-Uni

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

865 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(865)

6 274 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely great from Joe hallewell the sales…

Absolutely great from Joe the sales executive from start to finish in regards to purchasing a car 10/10

29 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're so pleased to hear you had such a great experience from start to finish with your car purchase. Thank you for your wonderful feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Used Motorpoint for my last two cars so…

Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had from them has lasted me around 9 years and had a good re-sale value. Much better than buying new. Thank you Motorpoint Swansea you were very kind and patient.

4 juillet 2026
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Réponse de Motorpoint - Swansea

We're so pleased to hear you've had consistently great experiences with us over the years! It's wonderful to know that your cars have provided such long-lasting value. Thank you for your kind words about our team.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great deal

Great deal, sales person professional

28 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We are delighted to hear you found a great deal and that our salesperson was professional. Thank you for sharing your positive experience with us.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Fantastic experience

Jamie was great..explained everything we needed to know. Keeping us updated on progress..this is the second car I have bought from here,to be honest all the staff I delt with was fantastic.thanku all for making the experience and easy and friendly experience

2 juillet 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're so pleased to hear Jamie explained everything and kept you updated on your progress. It's wonderful that all the staff you dealt with were fantastic and made your experience easy and friendly!

Thank you
Motorpoint

Noté 1 sur 5 étoiles

Absolutely appalling customer Service

Absolutely appalling customer Service. I paid £199 to get a car transferred down which I was told it would be taken off the overall cost of the car, to then be told when picking it up this was not the case. The manager ( i assume he was the manager) attitude was "check your invoice if your not happy, il just cancel the order then and youll loose the £199". So in effect i had paid an additional 200 quid for the car which is ridiculous. customer service and your transfer of vehicle policy needs reviewing.
BE CAREFUL WHEN TRANSFERRING VEHICLES BETWEEN BRANCHES.

2 juillet 2026
Avis spontané
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Hi Emma, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Noté 1 sur 5 étoiles

Motorpoint Rip Off

Was told transportation of car from Glasgow branch to Swansea was £199 but would come off the cost of the car if you like and buy it, but they then added it to cost of car. So be aware any car transported to the branch you buy it from add £199 to the cost very unhappy buyer. don't be misled by motorpoints reply, that it comes off invoice cost, that makes you think you get it back you don't, it's the car price + the transport cost (£199)

2 juillet 2026
Avis spontané
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Hi, thank you for your feedback. Motorpoint do charge a transport fee to move cars from other stores, and this cost is set at £199. As the car is transported this payment is not removed from the price of the car, but is taken off the overall invoice cost. Apologies for any confusion and for the experience you received.

Noté 5 sur 5 étoiles

Good selection of cars and very helpful staff.

Good selection of cars, staff are helpful and don’t harass and pester you.

28 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We appreciate you taking the time to leave us a review! We're glad you enjoyed our wide selection of cars and found our team to be helpful and not pushy.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Jodie was a pleasant and helpful lady

Jodie was a pleasant and helpful lady, not pushy at all, arranged for me to have a test drive. After deciding on my car again very helpful

28 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're so glad to hear that our team member was pleasant and helpful, making your experience smooth from test drive to decision. Thank you for your kind feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Jodie was absolutely amazing

Jodie was absolutely amazing, and so helpful!

11 avril 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We appreciate your positive feedback and are so glad to hear that our colleague was absolutely amazing and very helpful. Thank you!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Bought a new car 2 months ago from…

Bought a new car 2 months ago from motorpoint and such an amazing and easy experience, we had Ben who was so helpful,I’d definitely recommend motorpoint!

25 avril 2026
Avis spontané
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're so pleased you had such an amazing and easy experience with us. It's wonderful to hear that our team member was so helpful. Thank you for your recommendation!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

The staff we’re friendly and not to…

The staff we’re friendly and not to pushy and also very helpful

18 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're glad our team was friendly and helpful. We appreciate your feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Great selection of cars

Great selection of cars, I had no idea what I wanted after viewing my initial choice and finding it too small inside. I was assisted by Tristan and he was a star, we narrowed it down to 3 cars and eventually the one I bought. Part ex’d my old car for a great price, everything went extremely smoothly and would definitely recommend and buy from again in the future.

23 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We are so pleased to hear you found a great selection of cars and that our team provided excellent assistance in helping you find the perfect one. We appreciate your recommendation and look forward to assisting you again!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Kia Sportage

All good. Easy transfer . Helpful and pleasant staff. Everything clearly explained.

21 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're so glad to hear everything was good and clearly explained. Thank you for your feedback.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Good seevice

Elliot the salesperson was helpful and knowledgeable

15 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We appreciate your positive feedback and are glad our team was helpful and knowledgeable.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Good service and helpful.

Good service and helpful.

15 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We are glad you found our service good and helpful. Thank you for your kind words.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Had a new car on saturday

Had a new car on saturday , very good service ,of ben from the start to the end ,good talk him and he understand very thing ,what we want , very happy with new car x

20 juin 2026
Avis spontané
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're so pleased you had such a positive experience with us and are very happy with your new car. We appreciate your kind words!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Fantastic service

I have purchased two cars now from motorpoint and with the service I received both times I wouldn't go anywhere else,Iv also recommended motorpoint to friends and family, a massive thank you to Kiran he was fantastic!!

20 juin 2026
Avis spontané
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We truly appreciate your continued business and kind words! We're so glad you had fantastic service and recommended us to your friends and family. Thank you!

Thank you
Motorpoint

Noté 4 sur 5 étoiles

Good

The company as a whole is good, this is my second car that I bought from you, the salespeople also do their job well, I hope I will drive this car for a while, thank you

18 juin 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Thank you for your feedback and for leaving your review, we really appreciate it.

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